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The website is easy to navigate and find what you need. You can look up by manufacturer name, model number, and even item type (cordless drill). I had to get 2 parts (5 pieces total) for my router and not only did I find my parts but instructions for installation. I'm pretty comfortable with small repairs but it was nice to know they don't just sell parts or cater to experienced repair people. They make things easier for everyone. I received my parts quickly and was able to get my router running in no time.
Tip for consumers:
Have you model number if possible when looking up parts to make sure you find the items and to speed up your purchase.
Products used:
Screws and base plate for a Makita trim router.
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Everything arrived as promised, shipping took a couple weeks but worth the wait. I would order...
