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johna2297

John A.

1
Level 1 Contributor
Minden NV

Contributor Level

Total Points
420

4 Reviews by John

66 Views
4/18/21

Very slow to ship, I got frustrated waiting so long and tried to cancel the order, the order finally shipped they said I could return the unopened package to the post office and it would be shipped back to them. I returned the package to the post office, after waiting 10 days I contacted movo, they were slow to respond and said they were trying to contact their warehouse to see if they had received the package. Had I read all the poor reviews regarding movo before I ordered I would never have ordered from them.

Tip for consumers:
I would avoid movo, terrible customer support.

Products used:
returned the movo motion sensor for cameras

4/17/21

I have been buying from B&H for over 20 years, I finally got frustrated by the inability to place an order on weekends and that they don't ship during their 10 day or so holidays. I recently canceled two orders from them and ordered the items from another popular online retailer they arrived in two days. At best when B&H ships they order will arrive within a week. I do like B&H but it is just too frustrating ordering from them when there are reputable online relaters that will accept an order 24/7 and usually ship immediately.

3.9K Views
4/17/21

I ordered a item, for $99 from newegg, it didn't ship for over a week even though my credit card was charged. I saw the exact same item on a different internet retailer for $39 I tried to cancel it, I contacted newegg three different times regarding this order and got there different answers. They should have had plenty of time to cancel the order when I first contacted them but they did not. I ended up having to pay return shipping since they were so slow cancelling the item. Had I looked at all the poor reviews regarding newegg I would have never ordered from them.

Products used:
I ordered a movo motion sensor for a camera, I returned the item since they were very slow to ship and found the exact same item for $60 less on a major reputable internet retailer site.

Service
Value
Shipping
Returns
Quality
neweggs1
Newegg S. – Newegg Rep

Hey John,

We'd like to express our sincerest apologies for any troubles you have may have recently experienced with your order and our team. We would like to have a closer look into this situation for you and explore any options we may have for a return. In order to do so can you please email our team with your order number at wecare@service.newegg.com?

Thank you,
Frank [Newegg Support]

13.2K Views
7/2/20

The part was for a new dishwasher and did not fit. I did not see any options indicating that there were more than one part for the carriage stop.

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