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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Missouri
2 reviews
0 helpful votes
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My husband purchased an item for our washing machine. We had an issue and the item was immediately refunded. We purchased the same part and we have not had any issues. Our washing machine is back to working! This saved us from spending hundreds of dollars for a repair man. Part Select has affordable prices and a very quick and easy return process. Thank you Part Select!

Date of experience: February 4, 2021
Washington
3 reviews
0 helpful votes
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Excellent.
February 5, 2021

They say they are working hard to create the best possible experience for their customers, and they live up to it. Every step of the way went well from the initial order to the timely arrival of the well-packaged correct part.

Date of experience: February 3, 2021
Washington
1 review
0 helpful votes
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Great company
February 4, 2021

We recently purchased parts for our older refrigerator thru this company I happened to find that specialized in this type product. Scrolling thru their parts list was effortless and to the point. We received the items we ordered the time the company stated. The parts were quality and worked great.

Date of experience: February 3, 2021
Minnesota
1 review
0 helpful votes
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This is now my go-to site for appliance and home repair parts. Unlike amazon or googling for parts, this did not have extraneous info that might make you select the wrong part on accident, and it came with a repair video linked to the part. Plus, shipping was faster than expected. I used them to get partsto repair my 30 year old dryer, and could not be happier with the result.

Date of experience: February 2, 2021
California
1 review
0 helpful votes
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I have a business and i order products all the time from this company and they are great i will continue to do business with this company for any and all of my personal or business needs

Date of experience: February 2, 2021
Kentucky
1 review
0 helpful votes
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They have what you need.
February 1, 2021

Needed a exhaust vent for a 40 yr old jennair. No one carried it, but PartSelect had it. Fast shipping and the part worked great.

Date of experience: January 31, 2021
New York
1 review
0 helpful votes
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Hassle free
January 31, 2021

Some websites were extremely difficult to reference older oven replacement parts.
This was the only site that had a easy way to find your part match. The 2 parts I, ordered came within a few days. Very pleased with this site!

Date of experience: January 30, 2021
Georgia
1 review
0 helpful votes
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Easy and Friendly
January 30, 2021

The site was really helpful for finding the specific part we needed. Check out and shipping were also easy to navigate

Date of experience: January 29, 2021
Pennsylvania
1 review
0 helpful votes
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Great website and service
January 30, 2021

Needed a part for my 'in-door' icemaker. Easily found it after viewing the suggested percentage of parts that go wrong. Video of how to replace was easy to follow. Will be using them the next time I need a part that I can service myself. Saved having a repairman come and do it. Would highly recommend them for all your parts needs.

Date of experience: January 29, 2021
Virginia
1 review
0 helpful votes
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Refrigerator parts
January 28, 2021

Parts were easy to match to the manufacturer's number, were packaged well. They did come later than expected, but I believe that is due to the postal service backlog not the company.

Date of experience: January 28, 2021
Florida
1 review
0 helpful votes
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Terrible service. Refunded without a reason
January 27, 2021

Purchased a dishwasher gasket that I needed to install for a client, it never arrived then I got an email saying it has been refunded. Reached out via phone and the automated line tells you to either use the self serve or $#*! off because there's no one to help you. Replied to the customer service email and got a response saying it'll be a while.

Date of experience: January 27, 2021
Texas
1 review
0 helpful votes
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I only needed a belt for my dryer but these guys went above and beyond getting it to me. It made it so I was not without a dryer for very long. Only had to go to the laundromat once.

Date of experience: January 27, 2021
Canada
3 reviews
20 helpful votes
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It is completely shocking to finf out how a company rated 4.6 stars doesnt have ETA on a ordee placed more than 2 months ago. Even worse that customer service line doesnt even apologize for not providing any updates during this timeframe nor providing any alternatives to remediate the issue with the supplier on their end. DO NOT PURCHASE ANY ITEMS FROM THIS STORE IF YOU EXPECT RECEIVING THEM WITHIN 1-2 MONTHS.

Date of experience: January 27, 2021
Arizona
1 review
1 helpful vote
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Non delivery
January 26, 2021

Shocking service or none Parts have not been delivered. Order placed 1/8/2021 FedEx advisory that part was handed over to US Postal service 1/21/21. Tried to call about this but Partselect is not taking calls about orders.
I'll apply for my money back as the part was never delivered and there is no way to track the part since it left FedEx hands. High price for lowest level of priority for delivery ( and tracking)
Unreliable supplier in my opinion.

Date of experience: January 26, 2021
New York
1 review
0 helpful votes
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Amazing
January 27, 2021

I needed a lint screen for my 33-year-old Maytag dryer I was simply amazed that this was available. I received it very quickly and it was a perfect replacement! Saved me the cost of a new dryer!

Date of experience: January 26, 2021
Colorado
1 review
0 helpful votes
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They charge you 8 dollars to have something shipped to you but then when you have to return it, they give you an RA to return the item and you have to pay 30 to ship it back might as well just keep the part since the cost of the part was 40 they should offer to return from their acct. Then the guy Cory was very rude I won't order from them again!#!

Date of experience: January 25, 2021
Colorado
1 review
0 helpful votes
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Dishwasher repair parts
January 26, 2021

I ordered a top rack wheel assembly kit for my Kenmore dishwasher. Shipping was timely and I got the right stuff. Useful install video too!

Date of experience: January 25, 2021
Ohio
1 review
0 helpful votes
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Two thumbs up
January 26, 2021

Easy order process, all that I needed was the manufacturer and model number and the site showed everything that I needed for replacement parts. Shipping was actually quicker than listed-even with the post holiday shipping issues

Date of experience: January 25, 2021
Florida
1 review
0 helpful votes
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Very good replacement
January 24, 2021

I have to replace both sides after more than 8 years with my ref. Both fit perfectly and they look that are made of a better quality material than originals.

Date of experience: January 24, 2021
North Carolina
1 review
0 helpful votes
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Slow
January 24, 2021

Ordered this part on January 8,2021–still haven't received the part. It was supposed to be delivered by FedEx, but FedEx passed the delivery off to USPS.

Date of experience: January 24, 2021

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada