Ovaon

Site said an order could be cancelled within 6 hours. I tried 1 hour after, and they refused.
I ordered two crossover bras, over 90 days ago. I received two bras today, very badly packaged - and they weren't even what I ordered!
Poor communication when I tried to contact them about the missing order.
There is not one good thing that I can say about this company or its products. I do a lot of online shopping and have never had an experience go as wrong as this one.

This is the worst thing I have purchased in a loooong time! It is a total waste of money, it does not fit right and I want to return one ( ordered 2) but can't even do that? Not worth $5.00 let alone $30.00! Where the hooks are sewed on rub and give sores-not comfortable at all. Flimsy material. Took over 5 weeks to receive. Do not order from this company unless you like disappointment!

We need to get the word out to people on face book. I was also taken by them. My bra came with snags in it. Reached out to them. They asked me to send pictures which I did. They gave me two options. 1. They would send me a new one. (Which I did not want.) 2. I could send it back and pay for the shipping. I finally got the address took it to the post office. To ship it back to Viet Nam was going to cost me $52.45. They are very sneaky. It comes from Texas but made in Viet Nam. A very dishonest fake company.

I am very disappointed in a company who will not allow exchanges or returns for items that do not fit. My order for bras took over a month to receive. I contacted them regarding returning the bras only to me told their return policy states only defective merchandise can be returned. Their size chart was used to determine my order. A company that won't even consider exchanging merchandise because of wrong size should not remain in business. They certainly are overly prompt in processing payments!

Wont refund, wont let you return. SCAM

I feel that the commercials are false advertising. I found the straps to loose, the amount of fabric in the cups is be disproportionately small, when you finally get the cross straps hooked (also disproportionately small), the tab with the most hooks is very hard on the skin (worse than an underwire).

I have used Rhonda Shear... Solid XL, other bras, solid 38 D. This bra seems 3 different sizes.

Product was terrible, came 6 weeks late, and company has a prominent Money Back Satisfaction Guarantee on the product description page.
Yet the company return policy says this "We accept the return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. Wrong item or damaged item). Item(s) must be returned together with proof of purchase." Basically no returns and no satisfaction guarantee.
I will work through my charge card company to get a refund.
Beware of this company! Hard to find any real reviews online. Thanks sitejabber.

I ordered a bra with the cross hooks. It took over 6 wks to receive it. After over a month I demanded a refund and this company kept telling me my pkg was on its way when there was no movement on the tracking number in several weeks. I finally opened a case with PayPal and I miraculously received the bra in a couple days. The bra itself is poor quality made of cheap materials and I did not notice a difference in what it's supposed to do. Waste of time and money.

DO NOT order from Ovaon! It took them a month to deliver the bra I ordered. The product did not appear as it was pictured on their advertising, did not fit, and when I tried to return it I was told that they have a 15-day return policy and they would not provide me with a refund! Outrageous! I believe they also operate under the company name of "Cara-Mia". These people are a total SCAM. I would give them zero stars if I could...

First of all, shipment took over a month to arrive. It arrived without a packing slip and no business contact number. I contacted the company through Paypal, and asked for a refund, and the company said they could not give a refund. The product isn't as described, and won't fit according to the listed size chart. Complete scam. This is not a US company as stated, they are just drop-shipping junk from China.

I ordered a bra off of Ovaon on 07/02/2020, received a shipping confirmed email on 07/05/2020 and that was the last movement I heard of. It has now officially been an entire month, the "tracking" info they gave me still says it's in a shipping center in Brooklyn NY but I find that very hard to believe. The company's policy of requesting a refund is utter BS because you can only cancel the order/ ask for refund in 6 hours after the initial purchase... I highly recommend buying from ANYWHERE other than Ovaon...

Do not buy anything from this company. It is from China and takes 6 weeks to deliver. They do not fit or support at all. Company refuses to honor money back guarantee that is on their website. They want to send a different one, but the largest one they have is too small and I'm not that big! Also, the stitching was unraveling when I opened the package. This is equivalent to a dollar store bra. Do not choose this company for anything!

Not only did they take over three months to get me my items, they won't let me return them because they don't fit. The items were not packaged or marked with a size. There is no size listed on the bras themselves. The packages have Chinese markings only if I knew before hand, I would not have bought. I can't determine if they sent me the wrong sizes because there is no indication of it.

It took weeks for the bras to be delivered. Once delivered, there was no documentation in the package. I tried on one bra and it was really uncomfortable. Unfortunately, I threw away the package and did not recall the supplier. It took me weeks to see the ad again on Facebook. Since their return policy is 15 days from date to delivery, they refused a refund even though all products have tags and original packaging! They could not make returning items more difficult! I will not ever be purchasing from them again. Very unprofessional and not customer focused company!

I ordered a bra. It arrived 4 months late, two sizes too small, and in fabric that's extremely off-putting, texture-wise. Company refused a return.
Be careful buying here for such a one-sided and patently unfair policy.

Ordered two sizes up. No support just like buying a cheap sports bra. Totally misrepresented their product. Returns don't look easy buyer beware. Lesson learned

I ordered a bra from them April 15,2020. It is now July 31,2020. No package. They keep me informed that is ready for shipping - just never does ship.

The product was garbage and not accurate size. Service was even worse! Don't get ripped off by these crooks!

Now I wished I had done a little bit more research on these bras. They look really cute and comfortable, however the straps are not adjustable and are so short it causes the bra to ride up in the middle of your breasts. I reached out to them to get a refund and they told me I was out of luck. They only will issue a refund for damaged items. Very poor customer support.

Don't buy anything from this company. Their return policy is a joke. The products (2 bras) are not as advertised, cheap, and poorly crafted. When I contacted them about returning them, I was told that my only option was to get a discount on something else. Like I'm going to get fooled into wasting more money on their products! Never again!

I have been waiting over 3 weeks for my items to even be shipped. When I email and ask for an update, I get a canned response with a tracking # for USPS that has no information because it has not shipped. I requested a refund from PayPal today and escalated it as I have already had correspondence with Ovavon with no resolution. Pay Pal needs to investigate this company for fraud.

The company would not exchange a bra that was the wrong size, no return policy. No live person, correspondence only via email. Worst customer service, READ REVIEWS before doing business with Ovaon

This product is trash. They will take your money and run. Don't even consider it, IMO. They suck!

Don't be stupid like I was! I honestly tried--I thought that, because they are so good at responding, they might be a decent company. Couldn't have been more wrong! Took for-ev-er to get the product and when I did, it is easily two sizes smaller than the average. I don't know of another company who won't allow an exchange, at the very least, when their product doesn't fit. Not Ovaon! You can almost hear them calling you a "sucker" through the internet. Only gave them one star because "no stars" wasn't an option.