RONNA F.

This company has the worst customer service ever. Considering what they charge for clothing, you would think they would value their customers. But not the case. My trainer bought me a gift certificate, and they were having some glitch, and it would not work. The online customer service was absolutely no help at all after an hour or so.
Honestly the customer service was so bad, I honestly thought about just chucking the gift certificate, but my trainer asked about it. I didn't have the heart to tell her about the awful service. I took the gift certificate to the store, and was going to spend another $250. The gift certificate showed I had money on it, but the pin was not correct. They could not process my transaction. I asked her if she couldn't just override the transaction, and she could deal with it later. She refused to offer ANY solutions. I get this generation can't problem solve and doesn't know the value of customer service, but really, lose a $250 sale over a $30 gift card? I canceled my transaction. I doubt I will get anywhere with their customer service. Only reason I may call, is because this company doesn't deserve to keep the $30! Tacky tacky tacky

I have had a subscribe and save order for a very long time. I moved out of state. Was able to manage all of my subscribe and save items to be shipped to my new address. But not this one. I tried numerous times to change it. Went back and forth via email changing it. They sent my next one to the wrong address AGAIN! I even have an email where they ask me if I can retrieve it. Nobody ever helps! I finally called in and demanded a refund. I am appalled at their lack of follow through or getting an order correct. With my debit card being attached to my new address, I'm not sure how they are able to charge it, but apparently they did.

I used to be a huge Fox News loyalist. I still respect a few of the reporters. But it is dwindling by the minute. Disregard for integrity has run rampant. It is sad. Deleted my app now on phone and YouTube tv

I used the size chart. Bra is way too small! I reached out to the company to return, and even though their advertising is deceptive, they will not refund me!
Bad company!