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Carmen H.

Contributor Level

Total Points
100

1 Review by Carmen

  • Ovaon

2/22/21

This is the worst online company I had ever know. I got an item that I paid over 53.00 dollars it took over a month for me to get the product. I got a M size that it is my usual size when I got the item it looks like an xs. The product didn't fit me. When I sent my concerns to their support team asking for the address to return the item for a larger one they sent me an email stating that they don't do exchange or return any item or product for that reasons. They stated that according to their policy they only exchange a product if it is damaged. So now I am stuck with a product that doesn't fit me and they are with my money. I had never experienced something like this. Don't buy anything from this company. They going to take your money and you are going to be unsatisfied with their product. I will like to score 0 to this organization.

Tip for consumers:
Terrible, horrible, don't get fool by this company.

Products used:
Couldn't use the product at all. I bought an x-compression abs pants on a M size that is my actual size. When I received the product it was too small. It looks more like an xs instead of a M size. I requested for them to send me the address to return the product and to receive a L size instead and the company refused to do that. They stated that their policy don't return items unless if the item is damaged. I never received their policy prior to me buying the product.

Service
Value
Shipping
Returns
Quality

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