Bought an item delivery attempted late (after we had gone on holidays) even thought we paid express shipment. Then spend 2 weeks trying to get courier contact details to arrange alternative delivery. Finally got onto courier company and arranged for delivery. Delivery did not happen, and on querying why find out sender had requested parcel be "destroyed" so now asking for someone to contact us for a full refund. Doubt it will ever happen. Don't buy from this website every!
Do NOT order from this website. The quality of their items is NOT good, sizes off too. They say they allow refunds but offer no address to return packages. They do NOT respond to emails. Dispute your charge with your credit card company and get this website removed from the Internet. Yes report to Better Business Bureau. They are destroying other Chinese business goodwill abroad.
Worse customer service I have ever dealt with. The only way I got a reply after several attempts was after I wrote a bad review. All I want is a refund, it has been almost 2 months and all I get is " its on the way." No thank you. Don't know how they're still in business, absolutely shameful. Im a single mother and I work hard for my money. SCAM SCAM SCAM
If I could give 0 stars I would. This is by far the biggest joke of a company I have ever witnessed. Unfortunately I ordered my clothes before reading any reviews. I spent about $200 and the website told me it would be shipped in 5 business days because I bought the express shipping. After 6 weeks went by, I tried contacting the company several times to inquire about the order. I finally received the clothes today and they are AWFUL! They are nothing like advertised and made of the world's cheapest materials. There is no way anyone in their right mind could wear these clothes in public. One shirt is just a see through handkerchief with a string on it. I actually had a lot of good laughs trying these clothes on which is the ONLY positive thing I can say about this experience. It makes me sick to know this company is out there scamming a bunch of people. STAY AWAY!
I purchased 2 blouses on-line, which I decided to return due to poor quality@ $40.00. I returned with packing slip, copy of receipts, reference # and paid shipping to return. I emailed them to request credit which they said they would credit, ONLY if I have a tracking # and received in proper condition. Ten emails later, I'm still not getting anywhere. They take your money AND their merchandise back & THE END. I reported to better business bureau and continue to post comments. The problem is they are based out of CHINA which should have told me from the beginning it would be a SCAM and bad experience! Listen to yourself next time..
I bought a shirt which was described as blended cotton. All the reviews commented on "lovely linen". The shirt arrived without any internal labels regarding the fabric, washing instructions, etc. It was extremely poorly made and the fabric felt like plastic. The shirt was $18 and they offered me either a full refund if I sent it back "tracked" to China or $2 refund and keeping the shirt. Progressively the refund went up to $7. A total joke. Thankfully I had paid for it via PayPal so I registered a complaint with PayPal and got a full refund. In future, before I order from a website, I will always check out reviews.
Bought two outfits. It took 3 weeks for them to arrive. They are terrible quality and do not fit. The small is too big and the medium is too small. It was IMPOSSIBLE to return and get a refund. No one ever responded to my many emails. There is no phone number to contact customer service. And the online chat for customer service is always offline. I feel like such a fool for wasting $50. I will always check websites before purchasing from them in the future.
I ordered a coat for $50 on 3rd feb and till 18feb still it is not shipped. I dont know if it will arrive ever. Their chat was offline, they didn't respond to my email, no phone number to contact them. I wish i had read the reviews first. Regret wasting my money.
Bought a top for my friends Christmas present that she had pinned on her Pinterest and it looks nothing like the picture. Very poor quality, 1 sleave is longer than the other and size was totally wrong. The item looked like something out of a sweatshop with poor stitching and no tags or care tag. One star is too many for this item that I wouldnt even sell at a yard sale!
I have ordered a dress which is on the website on 2 different places with 2 different prices. There was no indication that this dress was out of stock. They took my money fast enough, but right after they took my money they sent me an email it was out of stock. They also said they will not get it in stock again. It is still on their website as available. They now are forcing me to get something else on their website and I hate everything else! They are lying to you and not to be trusted!
We bought a sweater for my mother. Because of the winter season, when we are buying that sweater. We don't have any offer on it. Then my sister searched for the coupons it is available in saveplus store. We are happy now to use this coupon.
This company is a RIP OFF! Unless your looking for CHEAP made, irregular sizing and don't plan to return anything then buy away! I ordered a top in size XL, it came and the XL is more like a med-large. I have many XL's and this is NOT an XL. My daughter wears a med. And she barely got it on. After MANY emails back and forth to this company, I was told I could get $3.00 back or return the item. It will cost me $22.00 to send it back to China. Why would I pay $22.00 for something that cost $14.00? And then to offer me $3.00! Seriously! STAY AWAY FROM THIS COMPANY!
I wish I had read the reviews of oasap.com before buying anything! I bought a piece of cloth portrayed as a woolen winter cape-coat and I chose the appropriate size (according to the size chart on the product page). What came was a total disaster - very small (by the size chart, I should have "drowned" in the "coat"... well if they measured from top of the hoodie... then maybe it's close, BUT WHO MEASURES LIKE THAT?), poor quality, not near woolen material and it was the thickness of a summer hoodie! And the holes for hands were the size of my tigh plus a part of my hip - so huge! I sent it back - paid 25 USD for shipping and there's no reply what-so-ever to my "requesting full refund", "still waiting for the refund" etc. e-mail avalanche since they received my returned item (and - yes - I know they have received it, by the information on parcel tracking site!). TOTAL SCAM!
Oasap is an online fashion shop where you can buy quality clothing for all seasons such as sweaters, dresses, shirts, shoes, accessories and jewellery!
OASAP really has a lot of cute and unique items on their site, its kind of hard to say no!
I ordered one olive halter maxi dress and it did come: 1 month later. The quality wan't bad and it makes up for the slow shipping. My friend got her orders in 2 weeks, which was weird. Free shipping won't guarantee you quick arrival. Otherwise I would order again.
Please note: this shop ships from China. Shipping will take long and returns and refunds will be brutal even with Paypal. You're better off reselling on your own. But otherwise items will arrive.
Very bad experience - please, avoid this company. Read reviews and don't waste your time and money. Even though the dress was faulty (I sent them pictures of several holes) company didn't offer return label on their cost. They should be banned to sell anything to Europe if they do not respect European customers rights.
This is just one more of those scam sites. They take pictures from reputable companies and ship you a poorly made child size replica. The dress I ordered was supposed to be a XXL and fits like a child's medium. It is also completely see through. Do not waste your money! No matter how tempting.
My dress took 3 weeks to arrive and was way to small.
Tried to return, not interested they suggested I give to a friend or charity!
Out of principal I returned it anyway.
Terrible company based in China say no more!
I ordered a coat, size large, which is what I wear, but it was way too small. I've sent several emails and tried to catch them on a live chat but have not been successful. I've read the negative reviews and also seen on their website (too late) that they don't pay for returns if it's the wrong size. I don't know what else to do! Obviously, China doesn't have the same standards for customer service as the United States.
I ordered, they said it will only take 3 days to deliver the stock to my house. Then I have been waiting for over a week.
You can't expect this shopping experience if their customer service just told you no problem but actually keep you wait.
They also change their prices and discount offer all the times if you check more on their stock. What a joke.
I will not order again.
Answer: Don't waste your time and money. Avoid this company.
OASAP has a rating of 2.3 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OASAP most frequently mention customer service, poor quality and credit card. OASAP ranks 1966th among Women's Clothing sites.