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OASAP
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OASAP

oasap.com
Missouri
1 review
1 helpful vote
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WORST COMPANY EVER
December 6, 2017

I need to return the product that I ordered. They said not to mail the products back without a return form filled out and emailed. Filled it out and emailed it 4 times and NEVER heard back from them. Tried to get PAYPAL to step in, but they would not. This company is a COMPLETE SCAM and they have $135 of my money... stay away!

Date of experience: December 6, 2017
Michigan
1 review
9 helpful votes
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This website clearly states "30 day unconditional return". As it turns out, the coat I ordered is extremely cheap in quality. Do yourself a favor and review their actual return policy page to see if it's worth your time and energy. It's VERY complicated. I've been emailing back and forth with them for days trying to get their mysteries shipping address that they claim you have to have for returns.

The shipping is from Shanghai, China. More complicated than I ever imagined. HUGE REGRETS!

Date of experience: January 3, 2014
California
1 review
4 helpful votes
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Before you order- remember you're dealing with China!
Modern day slaves are making your order. They're overworked and thus the product does not look great. Orders take at least 3 weeks to get to the US and returns are almost impossible although the company says they are possible.

Date of experience: May 4, 2017
Georgia
1 review
3 helpful votes
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I ordered from this company (before I saw this SiteJabber site). Took 3 weeks to get my order b/c I was totally unaware I was ordering from CHINA! Product didn't look near as good as it did listed on their page. Now they said I can get a $2 credit if I don't want to pay to return the $16 dollar shirt and then just donate it to a charity. I ordered a XL but it was very small! Don't do it, if you're thinking about ordering! Not as they appear!

Date of experience: June 9, 2016
Illinois
1 review
10 helpful votes
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Do not shop here unless you know for sure the item will fit, and even then it may not be advisable. Returns have to be shipped back to China! Do you know what that costs? Over $100 for a small package. The customer service suggested I give my $50 items to charity and they would credit my account for $6. Not sure I'm feeling quite satisfied with that solution.

Date of experience: January 7, 2015
New York
1 review
9 helpful votes
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Doesn't even deserve 1 star
September 24, 2014

Doesn't even deserve 1 star. This website is an absolute scam. I ordered 3 items. 2 had a horrible stench to the clothing and I emailed them the second I returned the items. The women's name Heidi and April were the only 2 who ever emailed me. They have no phone number to contact either. I sent 5 or 6 emails to try and get how to return the items they sent me an address that would cost me $350.00 this is just ridiculous. DO NOT BUY FROM THEM!

Date of experience: September 24, 2014
Romania
1 review
1 helpful vote
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Oasap is an online fashion shop where you can buy quality clothing for all seasons such as sweaters, dresses, shirts, shoes, accessories and jewellery!
OASAP really has a lot of cute and unique items on their site, its kind of hard to say no!

Date of experience: November 11, 2014
Canada
11 reviews
24 helpful votes
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I ordered one olive halter maxi dress and it did come: 1 month later. The quality wan't bad and it makes up for the slow shipping. My friend got her orders in 2 weeks, which was weird. Free shipping won't guarantee you quick arrival. Otherwise I would order again.

Please note: this shop ships from China. Shipping will take long and returns and refunds will be brutal even with Paypal. You're better off reselling on your own. But otherwise items will arrive.

Date of experience: May 5, 2015
Australia
1 review
5 helpful votes
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I ordered a two piece rainbow bikini for under $20 and it arrived today. Took about 2.5 weeks from China to Sydney. Quality was what you expect for that price (properly seamed and hygienically packaged) but obviously not in the same league as a top-of-the range bikini. My only issue is that their tracking site was NOT updated since it shipped and it was not trackable by Australia Post. I did get a prompt response yesterday from customer service saying it had "not entered the country" which sent my alarm bells ringing but fortunately it turned up safe and sound.

Date of experience: July 28, 2015
GB
1 review
1 helpful vote
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They have a huge online store and don't be fooled by how some items look on the website, they're gorgeous when they arrive!

Stay aware that your inbox will be flooded with e-mails from them, but most will have either a great discount coupon or some other fantastic shopping news!

I am in love with them and with my recent leather skirt order! It came really fast compared to what they advertised and the quality is amazing!

Date of experience: November 11, 2014
Philippines
1 review
1 helpful vote
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Oasap is one of my favorite online shop. All the items are trendy and fits my style. I enjoy browsing through the website especially on dress category. I just placed my order last week and was shipped yesterday. I'm so excited to receive the package <3 They also have a good customer service who replies to my concerns.

Date of experience: November 11, 2014
Ireland
1 review
7 helpful votes
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Skip it
September 11, 2014

Skip it. I made two orders within the space of 24 hours. The first one showed up fine and I'm totally satisfied with it, which is why I'm not 1 starring. But the second order never showed up. I sent 3 emails in rapid succession and never heard back from them. It's been almost a year, and their stuff is not exactly cheap. Ordering from here is definitely a gamble.

Date of experience: September 11, 2014
Canada
1 review
1 helpful vote
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My advice is you get what you pay for. If you see an item that has a low price but looks great in a photo then buyer beware. Don't cheap out and buy from a site you've not heard of it is not widely used. Go with a reputable site where the price correlates to the product!

Date of experience: July 10, 2017
Germany
3 reviews
6 helpful votes
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This site is great, especially for finding trendy pieces are an affordable price. The only caution that I would say is to definitely read the sizing, because sometimes when it comes to woven pieces or shoes they run small. But, all in all I have only had a sizing problem once and they corrected it within a month. Great fashion items! :)

Date of experience: March 24, 2014
Virginia
1 review
3 helpful votes
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About a month ago, I received a sunflower romper from Oasap. As expected, the quality of the material was very cheap, and the sizing was just bizarre, with the waist being extremely tight, but the bust being enormous, but whatever. I wake up this morning to find this email:

"The invoice status for the invoice number: #AP-******* has been updated to:
Shipped.
This status indicates that the seller has shipped your order.
You may view the update for this invoice using the link below:"

Why?!?! I've already payed for an received my order, I don't need another one. A little tip to anyone thinking about shopping from here, save your money for nicer, RELIABLE places

Date of experience: April 8, 2016
Ohio
1 review
10 helpful votes
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Service is horrible!
December 23, 2015

I ordered a dress from there at the beginning of December. Not knowing it was coming from China, I was hoping to wear it Christmas Eve to a family function. I have been emailing back and forth with a customer service rep and they do not know when it is going to come in. Also when you look up customer service numbers for their site all you get is email addresses to email a question or you get a Delaware number where a lady comes on saying " the person you are trying to reach is not available at this time!" No help at all. Could track my package but St in China for ten days before it came to the United States. Service is horrible. Sad and disappointing experience.

Date of experience: December 23, 2015
Colorado
1 review
7 helpful votes
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I gave this company 5 stars. I do not appreciate someone else giving a review and saying my review is fake. It is not. I wore my dress Christmas Eve and I received nothing but compliments on it. You cannot say or prove any of these reviews are not valid. Just because you had a bad experience does not mean everyone has had a bad experience. I will be ordering from them again.

Date of experience: December 21, 2015
India
6 reviews
7 helpful votes
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I have order from oasap twice. I am highly satisfied with material and service. I will recommend it. I love the fact that they provide easy and quick delivery. Stuff on their sites are so cool and new.

Date of experience: November 11, 2014
Illinois
1 review
3 helpful votes
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I really love this website. They have very reasonable prices along with a good variety of stuff. Their clothes are super on trend as well. If you really are a person who loves to keep on every trend, this is a good place to go for that. They also have many classic pieces as well. The items are also great quality and will last you a long time. I also love their customer service, the live chats are always very helpful.

Date of experience: November 11, 2014
GB
1 review
1 helpful vote
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I have emailed them several times, no reply! Rubbish customer service. Never ordering from them again (even tho I haven't got the dress yet, i have a horrible feeling i am not going to be happy with it'!)

Date of experience: October 13, 2016

Overview

OASAP has a rating of 2.3 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OASAP most frequently mention customer service, poor quality and credit card. OASAP ranks 1966th among Women's Clothing sites.

service
24
value
23
shipping
26
returns
18
quality
22