I need to return the product that I ordered. They said not to mail the products back without a return form filled out and emailed. Filled it out and emailed it 4 times and NEVER heard back from them. Tried to get PAYPAL to step in, but they would not. This company is a COMPLETE SCAM and they have $135 of my money... stay away!
This website clearly states "30 day unconditional return". As it turns out, the coat I ordered is extremely cheap in quality. Do yourself a favor and review their actual return policy page to see if it's worth your time and energy. It's VERY complicated. I've been emailing back and forth with them for days trying to get their mysteries shipping address that they claim you have to have for returns.
The shipping is from Shanghai, China. More complicated than I ever imagined. HUGE REGRETS!
Before you order- remember you're dealing with China!
Modern day slaves are making your order. They're overworked and thus the product does not look great. Orders take at least 3 weeks to get to the US and returns are almost impossible although the company says they are possible.
I ordered from this company (before I saw this SiteJabber site). Took 3 weeks to get my order b/c I was totally unaware I was ordering from CHINA! Product didn't look near as good as it did listed on their page. Now they said I can get a $2 credit if I don't want to pay to return the $16 dollar shirt and then just donate it to a charity. I ordered a XL but it was very small! Don't do it, if you're thinking about ordering! Not as they appear!
Do not shop here unless you know for sure the item will fit, and even then it may not be advisable. Returns have to be shipped back to China! Do you know what that costs? Over $100 for a small package. The customer service suggested I give my $50 items to charity and they would credit my account for $6. Not sure I'm feeling quite satisfied with that solution.
Doesn't even deserve 1 star. This website is an absolute scam. I ordered 3 items. 2 had a horrible stench to the clothing and I emailed them the second I returned the items. The women's name Heidi and April were the only 2 who ever emailed me. They have no phone number to contact either. I sent 5 or 6 emails to try and get how to return the items they sent me an address that would cost me $350.00 this is just ridiculous. DO NOT BUY FROM THEM!
Oasap is an online fashion shop where you can buy quality clothing for all seasons such as sweaters, dresses, shirts, shoes, accessories and jewellery!
OASAP really has a lot of cute and unique items on their site, its kind of hard to say no!
I ordered one olive halter maxi dress and it did come: 1 month later. The quality wan't bad and it makes up for the slow shipping. My friend got her orders in 2 weeks, which was weird. Free shipping won't guarantee you quick arrival. Otherwise I would order again.
Please note: this shop ships from China. Shipping will take long and returns and refunds will be brutal even with Paypal. You're better off reselling on your own. But otherwise items will arrive.
I ordered a two piece rainbow bikini for under $20 and it arrived today. Took about 2.5 weeks from China to Sydney. Quality was what you expect for that price (properly seamed and hygienically packaged) but obviously not in the same league as a top-of-the range bikini. My only issue is that their tracking site was NOT updated since it shipped and it was not trackable by Australia Post. I did get a prompt response yesterday from customer service saying it had "not entered the country" which sent my alarm bells ringing but fortunately it turned up safe and sound.
They have a huge online store and don't be fooled by how some items look on the website, they're gorgeous when they arrive!
Stay aware that your inbox will be flooded with e-mails from them, but most will have either a great discount coupon or some other fantastic shopping news!
I am in love with them and with my recent leather skirt order! It came really fast compared to what they advertised and the quality is amazing!
Oasap is one of my favorite online shop. All the items are trendy and fits my style. I enjoy browsing through the website especially on dress category. I just placed my order last week and was shipped yesterday. I'm so excited to receive the package <3 They also have a good customer service who replies to my concerns.
Skip it. I made two orders within the space of 24 hours. The first one showed up fine and I'm totally satisfied with it, which is why I'm not 1 starring. But the second order never showed up. I sent 3 emails in rapid succession and never heard back from them. It's been almost a year, and their stuff is not exactly cheap. Ordering from here is definitely a gamble.
My advice is you get what you pay for. If you see an item that has a low price but looks great in a photo then buyer beware. Don't cheap out and buy from a site you've not heard of it is not widely used. Go with a reputable site where the price correlates to the product!
This site is great, especially for finding trendy pieces are an affordable price. The only caution that I would say is to definitely read the sizing, because sometimes when it comes to woven pieces or shoes they run small. But, all in all I have only had a sizing problem once and they corrected it within a month. Great fashion items! :)
About a month ago, I received a sunflower romper from Oasap. As expected, the quality of the material was very cheap, and the sizing was just bizarre, with the waist being extremely tight, but the bust being enormous, but whatever. I wake up this morning to find this email:
"The invoice status for the invoice number: #AP-******* has been updated to:
Shipped.
This status indicates that the seller has shipped your order.
You may view the update for this invoice using the link below:"
Why?!?! I've already payed for an received my order, I don't need another one. A little tip to anyone thinking about shopping from here, save your money for nicer, RELIABLE places
I ordered a dress from there at the beginning of December. Not knowing it was coming from China, I was hoping to wear it Christmas Eve to a family function. I have been emailing back and forth with a customer service rep and they do not know when it is going to come in. Also when you look up customer service numbers for their site all you get is email addresses to email a question or you get a Delaware number where a lady comes on saying " the person you are trying to reach is not available at this time!" No help at all. Could track my package but St in China for ten days before it came to the United States. Service is horrible. Sad and disappointing experience.
I gave this company 5 stars. I do not appreciate someone else giving a review and saying my review is fake. It is not. I wore my dress Christmas Eve and I received nothing but compliments on it. You cannot say or prove any of these reviews are not valid. Just because you had a bad experience does not mean everyone has had a bad experience. I will be ordering from them again.
I have order from oasap twice. I am highly satisfied with material and service. I will recommend it. I love the fact that they provide easy and quick delivery. Stuff on their sites are so cool and new.
I really love this website. They have very reasonable prices along with a good variety of stuff. Their clothes are super on trend as well. If you really are a person who loves to keep on every trend, this is a good place to go for that. They also have many classic pieces as well. The items are also great quality and will last you a long time. I also love their customer service, the live chats are always very helpful.
I have emailed them several times, no reply! Rubbish customer service. Never ordering from them again (even tho I haven't got the dress yet, i have a horrible feeling i am not going to be happy with it'!)
Answer: Don't waste your time and money. Avoid this company.
OASAP has a rating of 2.3 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OASAP most frequently mention customer service, poor quality and credit card. OASAP ranks 1966th among Women's Clothing sites.