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OASAP
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OASAP

oasap.com
KR
2 reviews
3 helpful votes
Follow kiara d.
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I was happy after I got my order from this site. Smooth transaction and the dresses are the best with quality, also very affordable. No regret at all. I will keep purchasing items from them. I got another 3 items on my way!

Date of experience: December 30, 2013
New York
1 review
7 helpful votes
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DO NOT order from this place. The cloths are made like crap you getting nothing bit garbage. Cheap material! I tried to send something back and it is impossible. There is no one you can contact. And the email address that they give you does not even go through. They tell you not to send it back to the address on the on the package. So where are you suppose to send it? When you try to contact someone they never respond. And that live chat is crap also. Do you know what a live chat is? It is when you speak to someone right away not sending an email and waiting for a response. This place should be shut down! ITS ALL A SCAM... I would not even give this place 1 star.

Date of experience: July 18, 2016
Virginia
1 review
1 helpful vote
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Don't waste your time
January 31, 2017

So I bought two dresses through the website, they arrived in December both of them ripped, terrible finishing and awful quality. I sent them back to the return address I got on email, paid for the shipping, never heard back from their support. Waste of money, terrible quality of the clothes. Their return policy simply doesn't work. Waste of time and money.

Date of experience: January 31, 2017
New York
1 review
11 helpful votes
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I ordered two of the same dress because i wasnt sure what size i would be. I didnt get them until 4 weeks later, at which point they looked nothing like the pictures online. I emailed for a return dress and just got an email back saying either I pay for shipping back to china or I get refunded 6 dollars out of 45. Its just not worth the hassel, dont order from them. Terrible customer service.

Date of experience: March 28, 2014
California
1 review
4 helpful votes
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Love this company
October 17, 2015

Yes I ordered a pair of shoes and I love it! Got many complements I am happy! And it was my mistake ordering the size but now I know. Thank you OASAP for helping me and taking the time to call me too, I will be your loyal customer.

Date of experience: October 16, 2015
California
2 reviews
0 helpful votes
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Love the coat
April 2, 2017

I ordered the wrong size sent it back. Oasap sent me the correct size Customer service was so kind to me. Thank you. I live in the USA so packages from China can take at least 15 days to arrive in country. So patience is required.

Date of experience: April 2, 2017
Japan
2 reviews
3 helpful votes
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I am in love with this store! Everything is super affordable and their trend is on point. Their customer service is quick to responding too! I bought these cool harem pants and their night crawler booties! Wish I could buy everything.

Date of experience: December 28, 2013
Canada
1 review
3 helpful votes
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Beware!
October 15, 2016

I purchased 2 items over a month ago and I still haven't received my items. I can't track them and no one from OASAP will reply to my emails. This is a horrible way to treat your customers. Terrible, Terrible, Terrible customer service!

Date of experience: October 15, 2016
California
1 review
5 helpful votes
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Worst service
July 29, 2016

I've ordered an iteam a month ago contacted them more then 5 times and customer service didn't help at all never told me where is my iteam, Why haven't my iteam came or when will it be here and In the beganing it said my iteam was processing and I complained many Times they said they were sorry and shipped it now it's been weeks and nothing has changed!? Order item is *******

Date of experience: July 29, 2016
Canada
1 review
14 helpful votes
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This website is disgusting. Biggest scam! You will be GREATLY dissapointed when you receive your package about 1 month later. They steal photos off websites of clothing and knock it off in the most horrifying fabric with a horrible fit. Nothing I received is as I was expecting it to look like and the one dress I actually do love is so tiny not even my doll could fit it in (btw I am 110 pounds and a size small). I will NEVER order from this website again and spread the word that this is a scam.

Date of experience: January 29, 2015
Alabama
1 review
1 helpful vote
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I'm very pleased!
January 17, 2016

I read all these horrible negative reviews about this site but I loved the dresses and the prices so I wanted to see for myself. I also found a promo code for 20% off. Going in I knew it was from China so it would take a long time to ship. I wear a medium so I ordered 5 dresses one size up (I ordered a large) because I read several reviews saying the dresses weren't true to size. It took about 15 days to receive my order. It didn't bother me because I knew it was from China and that it would take a while. Two of the dresses fit me perfectly! One was too small and one was way too big and one was short and fit me like a shirt but fit great. I think just like ordering from any site online you never really know how it will fit you. I usually like to try my clothes on at the stores before I purchase if I spend a lot of money on them. With tax and everything my total was $48 for 5 dresses. I think you should look at the measurements when purchasing. In very pleased and will order again!

Date of experience: January 17, 2016
Romania
1 review
2 helpful votes
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I really like Oasap
November 11, 2014

I really like Oasap. They always have sales and you can find a lot of cute clothes and accessories. The items have good quality. I like the fact that you can see customer pictures on products. This is really helpful.

Date of experience: November 11, 2014
New York
1 review
5 helpful votes
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I ordered 4 things from this website and it came in about 2 and a half weeks and it is very hard to track your package. The dress that I ordered was way shorter than it looked online and also had a piece of fabric hanging off it (which was not supposed to be there). The 2 piece crop top and skirt outfit I ordered came in an extremely cheap fabric and the top looked like it could be a bikini top, it looked nothing like the way it looked online. Shockingly, the bathing suit I ordered from there fit perfect and looked the same way it looked online and was very cheap, only thing I would recommend buying from this website. My order cost was overall kind of cheap, so I guess you get what you pay for.

Date of experience: May 31, 2015
Wisconsin
1 review
17 helpful votes
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I am SO mad. I feel SO stupid. I am such a stupid idiot for trusting the reviews- though, granted, I didn't really read them, just looked at the stars. I am SOOO glad I only ordered one $24 dress.
It came almost a month later, and is absolute S*#%. I, who am NOT a seamstress, could have blindly stitched the dress together better than it was stitched. It lied about certain elements of the dress. I ordered a small and it was way too big. There were holes in the dress. I cannot believe how dumb I was.

All the positive reviews are FAKE! If you read them closely they're in broken, choppy, terrible English. Please do not even attempt to buy from this site.
I am awaiting to hear what they have to say about my returns. I'll likely get back to you all on that.

Date of experience: March 3, 2015
New Hampshire
2 reviews
2 helpful votes
Follow laurie l.
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What they do is have different ppl sew items and there is no consistency, they don't measure, they use themselves as ref. And they are all horrible! Quality is a joke and cause they are so far away they don't feel like they need basic decent customer service! STAY AWAY!

Date of experience: February 27, 2017
Texas
1 review
5 helpful votes
Follow Janie M.
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So I ordered from here thinking I was getting a really good deal, but I was really wrong. I placed my order on 12/1/14 and it is now 12/17! I have ordered from other websites that have shipped from out of the states and have still not have had to wait this long for my package. Also the tracking for this website is bull$#*! (excuse my language). They might as well not give you a tracking number since its not updated! The tracking on my package has not been updated since 12/5. Do not shop here.

Date of experience: December 16, 2014
Washington
1 review
11 helpful votes
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Horrible service!
December 9, 2015

Bought a hooded jacket for $30 from Sears because Sears allowed this company to sell on their site, and received a tank top with no receipt of the transaction. Found the OASAP website and found the tank top for sale for only $5.99. Do not but from this place! I'm also horribly disappointed in Sears. Sears got scammed and so did I.

Date of experience: December 9, 2015
California
1 review
14 helpful votes
Follow Mik F.
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As you can see all the POOR reviews are on different days. The 5 star reviews are all done on the same day. There are companies that hire people who create different email addresses/User names to write reviews. That is their job, to write reviews all day about how great the websites are. When they are not real reviews. I would definitely believe the bad reviews.

Date of experience: July 18, 2015
Kansas
2 reviews
11 helpful votes
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Funny
August 8, 2016

I want to thank all the women on here for leaving review's. I was about to order a couple of dresses for my friend's wedding when I decided to look up the review's on this site as I was extremely worried about cheap quality dresses. Thanks for saving me! And as for the review's on OASAP side. You have to do better then that. They are all posted on the same day, broken english, crappy spelling, and sounds like an infomercial. Word of advice. American women spend alot on clothes a year as well as leave review's if we like the product so it's not very wise as to rip them off. I know your country is about fast cash built on deception but try to have a little dignity and honor for your product's as well as your company's brand.

Date of experience: August 8, 2016
New York
2 reviews
1 helpful vote
Follow Janet M.
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I was hesitant to order from this site because of the reviews. I figured for the $34.99 dress that it was worth the risk. I messaged them the day I placed the order and told them it was for a wedding. They emailed me right back and shipped the dress the next day. I received the dress in less than 10 days. I also am a size 2-4 but ordered the medium and it fits really well.

Date of experience: July 25, 2016

Overview

OASAP has a rating of 2.3 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OASAP most frequently mention customer service, poor quality and credit card. OASAP ranks 1966th among Women's Clothing sites.

service
24
value
23
shipping
26
returns
18
quality
22