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OASAP
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OASAP

oasap.com
Minnesota
1 review
2 helpful votes
Follow Cassandra S.
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I ordered a tankini from OASAP. The swimsuit fabric is horrible quality, the fabric that is supposed to cover a ladies breasts is just that. A piece of fabric. If I were to actually try it on, my boobs would literally poke through the bottom. There is no support sewn into the tankini whats so ever. I sent an email to the customer service and their grammar was horrible. They didn't even address to reply to me.

Date of experience: February 8, 2017
Arkansas
1 review
6 helpful votes
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Do not order!
December 31, 2015

I placed an order Nov. 22,2015. Today is Dec. 31,2015 and have yet to receive it. They give you this tracking info that never updates. I also contacted them and they asked me to give the order another week and it has been two weeks and I still haven't received it! I emailed them again and they have not responded. This is ridiculous! I will never order again. I just want my money back or my order! Stsy away if you're smart!

Date of experience: December 31, 2015
Romania
1 review
2 helpful votes
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I like the products on www.oasap.com, because they have very good prices, and cool clothes, that i can't find in our stores, and they have very original models. I will shop very soon on this site, because i am very satisfied

Date of experience: November 11, 2014
California
5 reviews
6 helpful votes
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I'm quite quite satisfied about the qualities of the clothes I about from the site. They looked nearly the same as the pictures on the pages. The only disadvantage is that they made me wait little long.

Date of experience: December 22, 2013
California
2 reviews
20 helpful votes
Follow Hakuryuu R.
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Alright, so I suppose Oasap has been screwing themselves over with the packages since I purchased literally four items (if that even makes a difference) on november 25th and now it's December 24th. Honestly I didn't expect much of a problem since there were so many good reviews on this website on youtube and popular youtubers reviewing the products. I contacted them from their website twice already or even three times and no response. I hope Oasap decides to work out the packages and everything, most likely is very hectic but I ordered an item from China and got it in two days. What's the deal?

Date of experience: December 24, 2014
Pakistan
1 review
14 helpful votes
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Pathetic service
March 18, 2015

I really love this website. They have very reasonable prices along with a good variety of stuff but i don't what happened this site i order but never received it :-\ i still waiting no one reply my email, wroste costumer service, when i ask about my order in Facebook they block me.
Really disappointed me..

Date of experience: March 18, 2015
BA
2 reviews
0 helpful votes
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Oasap is my favourite web store. On Oasap site I have everything I need from wonderful clothes, bags, shoes, jewerly, accessories. New arrivals, sales, cupons is something that I really love.It`s good for all customers. I already have some items from them and It`s great. I must to say that i have just best words for Oasap. I like communications between buyer and Oasap service. They are always want to help and answer. Shipping is ok. For my country is about 25 days and I dont have problem with that. All the best Oasap!

Date of experience: November 11, 2014
KR
1 review
5 helpful votes
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Guys don't buy on Oasap!
October 24, 2014

Guys don't buy on Oasap! This store is totally a fraud!
Over one week ago, you(*******@oasap.com Maria)contacted me and my 2 FB friends to ask collaboration. We three all would love to work with you and agreed on $30/15 posts for a week. We all worked very hard for you and brought you much traffic and sales.
But when we finished, you only paid for one person with $30 and refused to send money to me and my another friend. How dare you do this! Is this how you work with bloggers who promo for you? You liar and your store is totally fraud! I work with many brands and shops but never met such disgusting thing! If i know you are such a sick store I'll never work with you!
It's been 5 days and we sent many mails but no one ever replied! We'll tell all our followers about it and never buy from your bad store!
I'll go complain on Paypal Offical Center and sue you store! Get ready for my legal letter!
Bad bad experiences on OASAP!

Date of experience: October 24, 2014
Portugal
1 review
5 helpful votes
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The clothes came within the time that the're expected and they were exactly as the pictures of the site. Loved them. This store has a great service and great produts. New itens everyday, ay problems they're there for you. The clothes have great quality with a very good price, i would say that it equals stores like Zara. It has clothes and accessories for every tastes and everyone, i recommend a lot!

Date of experience: November 11, 2014
Alabama
2 reviews
0 helpful votes
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Not as advertised
March 26, 2017

I ordered two pairs of yoga pants. They came in the mail 24 days later and one pair was not the ones I had ordered while the other was see through unlike the ones advertised. So I emailed them and sent them pictures of the wrong pair they sent me and they told me they would send the correct ones. I received the new pair a little under a month later and while they were the right color and length, they didn't have mesh like advertised in the picture. The only good thing I can say about this transaction is that they didn't charge me again for the resending of the yoga pants.

Date of experience: March 26, 2017
Texas
1 review
1 helpful vote
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WORST COMPANY EVER
December 7, 2017

I Ordered an outfit and needed it quickly. I paid for express shipping. The outfit got here after my event and now I am not able to return it. I tried to get Pay Pal to get involved and they wouldn't do ANYTHING. I am beyond mad! DO NOT ORDER FROM THIS COMPANY!

Date of experience: December 7, 2017
Texas
1 review
1 helpful vote
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I bought a dress on this site and when it arrived, it was NOTHING like what the picture showed. It wasn't the same material and it was very poorly made. Very poor quality. I attempted quite a few times to return it. At first there was no response. But once I emailed them that I was disputing this charge with my credit card, then I got a response. At first they wanted to refund me $5 of the $20 that I spent on the dress. They said that I didn't have to return it. When I said no, they upped it to $9. They said that their website said that that is all they'd refund on an order. I emailed back with a copy of the refund policy on their website that states they will give FULL refunds. I continued to say that I wanted a full refund and to give me the return address. They then said that if I returned it, I could get a full refund but didn't send me an address to send it to after multiple requests. My credit card company must have contacted them, because I finally got an email saying that they refunded me the full amount of my order and I don't have to send the dress back. The dress is going to Goodwill where someone may be able to use it as a cheap apron.

Date of experience: April 12, 2018
Kentucky
1 review
13 helpful votes
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I ordered a skirt and sweater from Oasap.com on September 30th and it is currently November 7th and I have yet to receive either item. I have attempted to contact them multiple times with no change in the location of my order when i attempt to track it.

Date of experience: November 7, 2015
Brazil
6 reviews
7 helpful votes
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I love the style of the clothes and store. They have a lot of diferent choices, you can find everything. The price is good and you can buy good things. I bought a sunglasses once and it was so magic, I love it. Oasap has so much color and life you will love the store too.

Date of experience: November 11, 2014
California
1 review
37 helpful votes
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I have been reading the reviews because I really want to purchase something from the site, but I have noticed that the reviews are either all 5 stars or 1 star. Then I noticed that all the "people" who posted 5 stars with great reviews all did it on the same day. I wouldn't doubt if it was someone's job for the company to write good reviews. I don't trust it at all.

Date of experience: April 4, 2015
Canada
1 review
0 helpful votes
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I purchased the Glamour Sweetheart Sequin Mermaid Long Prom Dress in the color Dark Claret. All though the shipping took over a month I expected that because it's being shipped from China. The quality of the dress was much higher than expected and was definitely a steal considering the low price. The only issues I had with the dress itself is that the color is not as true in real life as it is on their site. The dark red that I thought I got was much more on the brown side. Only appearing more true in lowlight. The bottom also wasn't as full as pictured. Other than that the sizing was accurate and the quality was quite good. Happy with my order

Date of experience: March 29, 2017
Romania
1 review
2 helpful votes
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I really love Oasap because of their cheap, but modern clothes. I ordered from them for serveral times and I was pleased with the products I received. The shipping time is a little too long, but it deserve the waiting. I recommand it!

Date of experience: November 11, 2014
Brazil
1 review
1 helpful vote
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The Oasap is amazing you guys who like to buy clothes, shoes... On the internet because it has a variety of AMAZING clothes, accessories, handbags and everything else you can imagine. I always buy clothes in that store and I love the quality of all.

Date of experience: November 11, 2014
France
1 review
6 helpful votes
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Do not buy from OASAP!
October 26, 2015

Very disappointed with this website. The customer service is horrible and it has been over a month that I ordered a simple shirt and I still havent received it. They gave me a tracking number, when I look it says that my package hasn't moved in almost 20 days! (even though on their website it says that the free shipping takes from 7-15 days).
When I wrote to the site to complain they told me to wait at least 45days and if I still didn't receive my package they would refund me. It is no way of doing business!
So if you do not want to have a bad experience DO NOT BUY FROM THIS SITE!

Date of experience: October 26, 2015
OASAP F. OASAP Rep
over a year old

Hello Dear, I am so sorry to hear that. But we will do give you a satisfied solution ASAP. Would you please offer me your order number?

Michigan
1 review
10 helpful votes
Follow Michelle L.
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Terrible customer service. I ordered a $20 dress that had a large stain on it that looked like puff paint. I contacted customer service, and they sent me instructions to return it but said I'd have to pay to ship it to China! When I asked why because it was defective they offered a $5 credit to have it drycleaned (it would cost me $15 to get it cleaned). When I said it wouldn't come out, they told me the best they could do was a Paypal credit of $10. I paid with a credit card and don't have Paypal! Why should I pay anything for a defective item?!

Date of experience: June 10, 2014

Overview

OASAP has a rating of 2.3 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OASAP most frequently mention customer service, poor quality and credit card. OASAP ranks 1966th among Women's Clothing sites.

service
24
value
23
shipping
26
returns
18
quality
22