OASAP

One star is too much! There are various websites such as Lulugal, DressLily, Cupshe, and now this one that are based in China and running the same scam. I truly believe they are all related and what they do is put together realistic looking websites based out of the United States that attracts customers by displaying beautiful pieces for very cheap prices. I also believe they post their own reviews, even on here and other sites like this, in order to convince people that everything is legit. As the saying goes, if it's too good to be true, it probably is. These companies are the perfect example of that. For those of you this have been victimized, I urge you to report your experience to econsumer.gov. They're similar to the BBB, but they investigate businesses outside the United States. Although there are lots of sites to voice complaints, that won't stop these illegal operations from running. However, enough complaints to organizations that are designed to investigate and shut down these types of organizations might...

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WRONG you will never get anything resolved

I order a coat several months ago and I received the wrong size the companies mistake.I was in contact with Jenny in customer service she said to email a photo showing the label with the wrong size. I have sent the pictures several times at the email address that she gave me. she also stated that i would get a response within 24 hours it been almost 2 months I have tried like 8 times to reach someone to get this taken care of.
To night I get Jenny on line after all this time and than she leave me hanging never got back on line after she got my message if she could pull my account up she asked if I wanted a newsletter. I said NO. than I never heard from her again totally just left me hanging line for like 20 minutes than I have to leave the line to sign back in to contact CS and this is what I get every time. Unfortunately, our team is currently unavailable. However, complete the form below to leave a message with us and we'll get back to you as soon as possible. These is my 3rd email to Customer service and still no acknowledgment what a terrible way to run a business
A very disappointed customer.
Angie Poling

Long story short:

I found a beautiful Asos dress on their website. I thought Oasap was selling the Asos brand. Silly me.

The prices are reasonable but you're getting garbage. My dress took a month to arrive and it looked nothing like the Asos dress in the website's photos. It was poorly made with cheap materials. The skirt was hideous. No one with a brain would wear such a tacky dress.

I asked Oasap for a refund but they only offered a discount or credit. No, thank you. I don't want to shop there again. I requested a refund through Paypal. Oasap would give me the refund if the dress was shipped back. I refused because the dress was a counterfeit and I didn't want them to sell it to anyone else AND shipping to China was very expensive.

Oasap told me to ship economy ONLY because they'd have to pay for customs if the dress was shipped express. This was NOT stated on their website. I wanted to ship express so I can get my money back ASAP.

After a few weeks, I finally got a refund through Paypal. I took images of the dress to compare them to the real Asos dress.

DO NOT BUY FROM OASAP. Returns are a huge hassle. Their clothes are POOR QUALITY or COUNTERFEIT! Customer Service is non-existent. Don't do it!

I ordered 2 dresses and a sweatshirt from here on december 3 and received the items 3 weeks later! When I opened the package I was extremely disapointed to find clothes that were very cheap. The quality of them was horrible! I decided to return all 3 items so I emailed the return form over to the email that they provide me with. The lady informed me that I would have to ship them back to china at my own expense! That's about $20 for shipping from ny! That's absolutely ridiculous! I willll never shop on this website again its the biggest scam ever!

AS FOR THE POSITIVE REVIEWS, YOU WILL NOTICE THAT ABOUT 20 OF THEM ARE DATED 11/11/14! DO YOU REALLY EXPECT ME TO BELIEVE THAT 20 PEOPLE WROTE 5 STAR REVIEWS IN A ROW! WHAT A SCAM!

Okay, so I ordered my item on November 29th, and it's already December 25th and still NO sign of my item! I checked the tracking information, but there has been NO update ever since December 3rd. DO NOT SHOP HERE. The shipping takes a LONG time, and I'm VERY anxious because I spent a great deal of money here, thinking that it was good because off all the positive reviews. However, they only got good reviews from the people they sponsored aka the people they PAID to give good reviews. I am GREATLY disappointed and never shopping here again.

OK, so first off I don't know what's going on with all of these bad reviews & people saying that they are a scam & people not receiving their items. Well, I saw this really cute dress with skulls on it & I knew I had to have it for Christmas! So I begged my husband buy it for me, he placed the order on the 19th of December, he paid I believe $15 something for express delivery & it got here today through UPS 12/22. I was so scared after reading all these negative reviews online & people saying that the 5 star reviews are fake. I seriously though I got scammed & was scared that my dress was never going to get here or that it was going to look nothing like the picture. But I am so glad to be able to say that I am satisfied, my dress got here on time, the material is sooo great & thick not cheap at all! And it fits! My honest opinion now is that whoever is writing these bad reviews are trying to sabotage this company. I really wish there was a way I could post a picture of my order. Oh & I almost forgot, some people said they tried contacting the website about their orders and never heard back from them. I emailed them and asked them if there was any other way I could track my order aside from there website(because I was scared) and they responded within hours and gave me a ups tracking number.

This one's a little old but I bought a short formal dress back in late June 2014. I chose the option of express shipping since I was running of time, and fortunately it did arrive on a date it was expected to arrive. However what I found strikingly disappointing was the amount of time it took from accepting the order to dispatching it. While it took 6 days from getting the order dispatched to arrive in my house, I received my order a month later.

The dress itself was satisfactory. While I was glad that the design seemed to follow the photo from the website, I couldn't help but notice how the pattern placement was different from the image. The fabrics that were used felt cheap (one of them even felt like a tablemat). However the dress itself fits perfectly and, for somewhat reason, compliments my figure. Despite seeing the threads that were sown to stick the brooches, it was well sown and nothing was coming off loose.

In my opinion, I recommend this website if you are buying casually for cheap items. But considering the amount of bad reviews it has been getting recently, I suggest you look for another website.

I ordered a gift for Christmas. No one is getting back to me and I have no idea where the product is. They gave me a USPS tracking number however USPS has no number on file.

Bought two items, first off it took over 5-6 weeks so the purpose of the maternity dress for my photoshoot ended up in a complete and utter mess! I ended up receiving something that did not look like ANY of the pictures. I ordered LARGE and everything looks like it was a bed sheet. Wrinkly, poor quality, and see through like this is stuff you can't go out in, I may be ablate salvage some lace and use it for an apron or use the white cloth as a rag. My total was $33 which is actually expensive for what you get. They make you return to China after I escalated the problem through paypay... oh because their customer service just DOES not exist. Tried to email and call as they have a "US office" yeah don't bother they should be taken down, they scam americans and CHINA does really sketchy business in general. Shipping to return even though they don't like accepting returns is more than what I paid ~$40. This is complete and utter bull$#*!, The return address is also like a paragraph long who knows where it will end up. I lost out on the money and I am stuck with the reminder of how $#*!ty companies and online retailers can be. Paypal also did nothing about it. They will "refund you" if and when the CHINA manager on the other side receives it. Oh but they won't accept any packages if it goes through customs... ummm everything from the US to China goes through customs, its an international transaction. LADIES BE AWARE, DO NOT ORDER HERE. I got screwed, save yourself the hassle!