Marie W.

I bought a dress on this site and when it arrived, it was NOTHING like what the picture showed. It wasn't the same material and it was very poorly made. Very poor quality. I attempted quite a few times to return it. At first there was no response. But once I emailed them that I was disputing this charge with my credit card, then I got a response. At first they wanted to refund me $5 of the $20 that I spent on the dress. They said that I didn't have to return it. When I said no, they upped it to $9. They said that their website said that that is all they'd refund on an order. I emailed back with a copy of the refund policy on their website that states they will give FULL refunds. I continued to say that I wanted a full refund and to give me the return address. They then said that if I returned it, I could get a full refund but didn't send me an address to send it to after multiple requests. My credit card company must have contacted them, because I finally got an email saying that they refunded me the full amount of my order and I don't have to send the dress back. The dress is going to Goodwill where someone may be able to use it as a cheap apron.