I purchased 2 blouses on-line, which I decided to return due to poor quality@ $40.00. I returned with packing slip, copy of receipts, reference # and paid shipping to return. I emailed them to request credit which they said they would credit, ONLY if I have a tracking # and received in proper condition. Ten emails later, I'm still not getting anywhere. They take your money AND their merchandise back & THE END. I reported to better business bureau and continue to post comments. The problem is they are based out of CHINA which should have told me from the beginning it would be a SCAM and bad experience! Listen to yourself next time..