Oak furnitureland UK has a consumer rating of 1.25 stars from 172 reviews indicating that most consumers are generally dissatisfied with their purchases. Oak furnitureland UK also ranks 342nd among Furniture sites. The most common issues with Oak furnitureland UK are around customer service, which is not as good as expected by some customers.
No positive highlights yet
This company is amazing from the time I ordered it 3 days ago .To the time my goods were delivered .The sales man was amazing Paul Welsh .The delivery drivers were outstanding I could not of asked for no more absolutely amazing.I was informed by email and text all the way though my order thank you so muchSee positive reviews
High Expectations sorely disappointed Ordered 2 pieces online of furniture for bedroom. First thing the boxes arrived soaking wet as if they had been stored in wet/damp conditions. One piece of furniture had a chip on the front. Phoned customer service several times but sorely disappointed on outcome. Felt like I was unimportant and the whole experience stressed me out. I was recommended to try them but I would find it hard to recommend them myself.See critical reviews
If everyone stops using them they will go out of business..The fact that they can't verify where they obtain the hardwood from is cause for concern. Furniture made in Vietnam so it looks very much like it's from illegal logging in eastern Russia.. Maybe they will read this and inform us accordingly and certify the wood source.....
Depends what you buy but are recliner sofa and chairs where flat packed and we had to assemble them even though Monica the sales member told us the delivery men would do it but they aren't actually allowed too.
It's says Vietnam JB global on all the boxes, so no, I do t think it's made in the UK
Not from this company, their after sales service is rubbish and their extra 5 yr cover is not worth the paper its written on
We had problems with Shay colour wardrobes,they sent a technition out armed with 3 cans of shay spray paint,he was here for 2 hours trying to rub the dent out and spray it,He used 3 cans of paint and it looked awful.after loads of hassle were sent new doors,one of which was split.Cut a long story short,we did have joy from someone at head office,We are still waiting for new doors to arrive we have been waiting 12 weeks now,low and behold were getting a package delivered,More wardrobe doors NO just 3 hinges.You couldnt make it up.I have 3 spare wardrobe doors that are CRAP, and 2 wardrobes awaiting new doors,If and when they arrive I will have accumilated 7 doors plus the 4 doors already in place that don't fit.They wont take anything back including the packaging as they are not licensed to carry things like wardrobe doors and rubbish,How I wonder did they ever arrive in the first place I ask myself.Oh by the way,The door that has got a large split in it,I will tell you why it has a large split in it.(Wait for it)I was told by the local PLANK from HOMESERVE that my tree the doors were cut from had its roots growing in the water and thats why the wardrobe doors had a split in them,Words failed me.Believe me I am not making this up.We are now after 12 weeks going to phone them up,be played trashy music for 1 hour then we may get someone to talk to and ask them what is happening,Watch this space.Im at my wits end now as they don't give a damn,But I have to laugh at the stupidity of these people they employ Most of them are well trained liars and if I didn't laugh I would have had a nervous break down by now and living in the looney bin.
The UK?۪s Largest retailer of 100% solid hardwood furniture: mango & oak furniture, including painted styles & sofas. Finance available. Shop today!