We ordered - and paid for - multiple pieces of furniture in September of last year and yet we're still awaiting delivery of the last item! Umpteen cancellations, apathetic staff, non-existent customer care. We've been fortunate that the quality of the goods was fine - but as for customer experience? Forget it! The shame is that I had to give them one star to place this review - there should be a special kind of review with negative stars for outfits like this!