Purchased a Mac foundation and received it in good condition and on time as well!
I love nz sale the the time taken for most orders to arrive is frustrating
Its nice to do shopping with nzsale. Good experience, instant action taken to any complaints
My order was fast to make and I could tell what was available really easily.
I love the range of products that NZ Sale sells. They are worth the wait!
Sometimes disappointed to receive email to inform out of Stock when already paid for.
A great selection, easy to order and follow until its delivered to the door.
I love this site. The value for money is amazing. I hooked on NZSale.
I have done a couple of orders and the were easy and fuss free
Orders are placed as and when required and no point in holding and waiting for sale to be over
Good customer service, good products at reasonable prices and easy to use website
Such an easy website to use and even easier to make a purchase
Great value for money. I love searching through quality brands and saving money.
I love the ease of using the app. Great items for everyone
Love the experience, selection, choice and staff's attitude! Best shopping experience ever!
I enjoy shopping online at NZSale. Quality goods at very affordable price.
I love scanning the sales and from time to time pick up a bargain in the process
Answer: Hello Michelle, Thank you for your message. Can you please advise the order number and I will help check on it for you?
Answer: Hi Jaroslav, thank you for messaging us. I am sorry for the delay. The order has been dispatched today and you can expect them soon.
Answer: Hi Akeneta, thank you for your message. The item has been dispatched and you can track the item on https://www.nzpost.co.nz/tools/tracking/item/LZ977707109NZ.
Answer: Hi Katey, thank you for your message. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Sheryl, thank you for your message and I am sorry to hear that you have not received a response for your queries. Could you please send a photo of the item received that shows the size to attachment@mysale.com. Please include the order number as well. Looking forward for your reply.
Answer: Hello Tania, Thank you for your question.To use a store credit, promotional code or voucher simply browse our sales: 1. Add your favourite items to your cart 2. Click "Äpply Voucher" at the payment details section 3. Select the amount you'd like to redeem which is available in your account during the checkout stage. From here, we'll deduct the value of the credit from your order. You can view your available vouchers and their expiry by visiting the My Vouchers section of your Account. Please note that vouchers can only be used on sales event items and not their postage. Any leftover or unused vouchers will be reinstated on your Account. Be sure to keep note of the 'use before' date that is listed on your Account to avoid missing out! Should you apply a voucher to your order and not complete the transaction, it may take our system up to 15 minutes to refresh and to return your voucher back to your account. Make sure you click on the voucher before you confirm payment as it's not possible to add a voucher after you've completed your order!
Answer: Hello Shipra, Thank you for your question. I apologise for the delayed reply. You can find our return policy here: https://www.nzsale.co.nz/ReturnPolicy.aspx?cid=10
Answer: Hello Oskar, thank you for your question. I apologise for the delayed reply. All information on product is available on the website under the product information.
NZSale has a rating of 2.6 stars from 674 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 4th among Flash Sales sites.
Hey Jo - thanks for taking the time to share your insight. We work hard to get our customer's their orders as soon as possible! :) xx