Very impressed. Products were great and was very happy about free shipping.
Lots of variety in their sales but have to be aware of the delivery dates of items.
Items are great but shipping time takes forever and the availability of the items is unreliable.
I really like all the products and the prices are unbeatable. Can't resist the good deals.
Can't fault the service or goods, just the best shopping experience
Bought a swimsuit. Everybody is complimenting me. Great quality great price.
I enjoy the sales. The dispatch of stock is too long.
I love the products, great variety, great prices, but waiting for the delivery is hard!
I have generally been pleased with my purchases. They have been as described and expected
I love how I can be sneaky and buy gifts for my family without them knowing and I love the variety
Very good site all experiences have been good... Easy to use delivery pretty good
A great place to shop where you know you are getting a bargain!
It was easy to use, easy to get the goods no hunting to get tack n traces. Overall great!
I was pleased with the products I purchased and fairly happy with the delivery times.
Great to hear that you have been enjoying our services, Fenella! We love hearing postie reviews such as these!
The prices are very cheap and quality very very good.
I ordered make up brushes which I recieved over a month ago but good quality.
Answer: Hello Michelle, Thank you for your message. Can you please advise the order number and I will help check on it for you?
Answer: Hi Jaroslav, thank you for messaging us. I am sorry for the delay. The order has been dispatched today and you can expect them soon.
Answer: Hi Akeneta, thank you for your message. The item has been dispatched and you can track the item on https://www.nzpost.co.nz/tools/tracking/item/LZ977707109NZ.
Answer: Hi Katey, thank you for your message. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Sheryl, thank you for your message and I am sorry to hear that you have not received a response for your queries. Could you please send a photo of the item received that shows the size to attachment@mysale.com. Please include the order number as well. Looking forward for your reply.
Answer: Hello Tania, Thank you for your question.To use a store credit, promotional code or voucher simply browse our sales: 1. Add your favourite items to your cart 2. Click "Äpply Voucher" at the payment details section 3. Select the amount you'd like to redeem which is available in your account during the checkout stage. From here, we'll deduct the value of the credit from your order. You can view your available vouchers and their expiry by visiting the My Vouchers section of your Account. Please note that vouchers can only be used on sales event items and not their postage. Any leftover or unused vouchers will be reinstated on your Account. Be sure to keep note of the 'use before' date that is listed on your Account to avoid missing out! Should you apply a voucher to your order and not complete the transaction, it may take our system up to 15 minutes to refresh and to return your voucher back to your account. Make sure you click on the voucher before you confirm payment as it's not possible to add a voucher after you've completed your order!
Answer: Hello Shipra, Thank you for your question. I apologise for the delayed reply. You can find our return policy here: https://www.nzsale.co.nz/ReturnPolicy.aspx?cid=10
Answer: Hello Oskar, thank you for your question. I apologise for the delayed reply. All information on product is available on the website under the product information.
NZSale has a rating of 2.6 stars from 674 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 4th among Flash Sales sites.
Thank you for your review, Celynne. I am sorry to hear that you have had some issues with product availability and delivery times. If possible, I would love to look into any examples you have of this, so that I could review them with the team, and attempt to ensure that we do not encounter a similar situation in the future. If you could provide them to us here, or give us a call on 04 974 7258 (Weekdays), we would love to hear from you and investigate this. Cheers!