Newegg

Newegg is an excellent electronics discount merchant. I built my last computer and bought all my parts through this site at very good prices. Shipping was always quick and without any glitches. I will continue to use them for much of my computer parts purchases. They also sell refurbished parts and those tend to be hit and miss from what I've read in other customers' reviews so I will only buy new products from Newegg. Other than that an excellent merchant. Recommended.

I purchased a desktop computer during a cyber week sale and when I received it, it was had a bad gpu. I sent it in to be replaced or repaired. They decide to refund me instead without contacting me first. This ruined any chance for me to get the cyber week sales from any company for an entire year. If I knew ahead of time or if they checked to make sure the computer worked before they sold it, I could have easily bought another pc from them or a different store to take advantage of the year end sales, but what they did ruined this. I feel cheated.

I have purchased 3 computers from them on promotional no deferred interest programs. They purposely place monthly payments towards the promotional periods that end later, so the ones ending sooner fail to get paid off and incur finance charges. When you want to fight the charges, go ahead, but do so by fax, and don't expect any management to have a clue. Oh and don't expect to email anybody there, they don't do external emails for support.

Sent me the wrong item, I sent it back. Fought with them countless times to get a refund on my correct item but to no avail. This is quite a massive scam as they say they need to investigate blah blah but never bothers to follow up. Do NOT trust the other review websites where they have sky high ratings; their customer service called immediately after I posted a negative review but the main concern was getting the negative review down without resolving the issue. Terrible, do not shop here and trust the reviews here instead.

I ordered a laptop from this site on March 3rd. Dealer is Newegg. They withdrew my money and the laptop hasn't been shipped in after 6 days. Live support provides automatic responses. I think this website is a scammer. Although it has ben 6 days since the shipping number appeared, Ups carrier still seems not to take my product from NewEgg. I kindly request that you send it as soon as possible as I am really in difficult situation.

On December 5th I was researching ASUS monitors to upgrade from my current one. I was pulled into their website based on an advertised range of $40-250 price range on what I was looking for. I purchased the monitor for $42 dollars and two days later received email that it was being cancelled due to a price error. Seems more like a calculated risk due to the shopping season and false advertising would bring in additional customers to their website. They were nice enough to give a 5 dollar gift card that I have 90 days to use at their website.

I was order mouse a 70 for my son Christmas! And got a 60 after wait 2 month, and customer this is seller problem! The seller ask me 10% off to take what I received item! Wtf! This so funny business! Just remind thinking before order from newegg! Check all the reviews about newegg!

Newegg has variety of computers and parts also. As my laptop has become old, I wanted an external HDD to backup my data on that, so that anytime if I change it or not but my data become safe. Searched and found number of options for HDD but finally had to pick from 2. They are providing good information about the product that even non technical person can understand. Everything went cool but I had to wait for somewhat longer for delivery. But all in all, the overall experience is good.

I tried this operation first with a relatively inexpensive adopter. It arrived without a driver. A sticker pointed to where I can download it. I downloaded it... and to make a long story short it did not work. I tried to get support on chat and got nowhere. I called and it was over an hour wait.
In short, they seem to hide overseas, think that the customer is an idiot and their product sucked.
I wish I read some of the reviews before I wasted my time with these people. Rest assured however, they would not hear from me again. The old rule applies; if the price is too good… or alternatively, you get what you pay for.

Because of an error on their website, my packages were shipped incorrectly.
They first promised then withdrew their offer to make good on the problem. I offered to pay for the shipping myself and they still refused to help. Awful

Package was supposed to arrive 2 weeks ago. Package gets delayed by 2 day but after every deadline, they keep moving the package back by a day. I still do not have my package. Please do not buy from here and save some time by looking into other companies.

On December 6, I wrote about the customer service nightmare that Newegg put me through when I tried to change the shipment address for a delivery. At the time I purchased the computer, I also purchased Microsoft Office 365. I now get an error message that my program is not licensed. So, I tried to start another chat session with Newegg. Here's the message I received: "5:49:05 PM undefined CS Team: You are next in queue... Estimated wait time is 0 hours 0 minutes 5 seconds.' It is now 6:09, and no one has come on to start a chat. So now, instead of telling me that it would take an hour to even start a chat with me, Newegg has apparently just decided to lie outright.
Stay away from this company. What good does it do to get something at what seems like a good price when the company deliberately hides if there's a problem?

Placed an order on 7/20, revived an email that the item was in stock and would ship by end of day, 7/21. My credit card was then charged. Everyday i checked order status, it always showed "being packaged", after 7 days i was finally told the item had not yet shipped and was being packaged. I was allowed to cancel my order, which i did. They say i have to wait 3-5 business days for them to issue credit. Do not order from this company..