gear-up.me has a consumer rating of 4.68 stars from 100 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with gear-up.me most frequently mention customer service and online store. gear-up.me ranks 7th among Computer sites.
This company responds to reviews on average within 5 hours
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Purchased a gaming set up for nearly 10,000 aed. Ordering was easy and advice was freely given. Purchase arrived quickly and was as described. 7 days later the computer stopped working, likely problem is a bust graphics card. Emailed the company but due to limited people in the office they were slow to reply. Courier collected the broken computer, fixed it within a week and courier delivered 2 days later. Why 4 stars and not 5? Communication with the company is difficult. Could be due to covid 19 restrictions.See positive reviews
I have received the item damaged and till now, i didn't receive any replacement of my product. I have already sent pictures and contacted the customer support and no responses till now. I do not recommend purchasing from this supplier.See critical reviews
Hi S. R., Thank you for your message and your interest in shopping with us. We offer standard UAE 1year warranty on everything we sell and extended 2years warranty on selected products. It means we will take care of sorting out the warranty claim for you. Please let us know at firstname.lastname@example.org what is the laptop you are planning to buy. If manufacturers provide international warranty on the selected models you can as well approach them directly when our 1yr/2yrs warranty expires. Hope this helps. Have a great day. Gear-up.me support team.
Dear Salman, We do ship to more than 20 countries in Middle East, Africa and Asia. The regular catalog items are shipped as follows: Once you place the order we will proceed it as per our delivery cycle: Currently Gear-Up.me ships your orders twice a week - Wednesday and Sunday. In order to take advantage of it please place your order: - no later than Monday 6pm for Wednesday Shipping - no later than Thursday 6pm for Sunday Shipping International customers please kindly add 2-3 working days for courier delivery once shipped (depends on how exact is the address you enter and then customs clearance). Please feel free to contact our customer Support Team on email@example.com for more information. Have a nice day.
Dear Arbaz, Thank you for your interest in shopping with us. We do ship to Pakistan as well and we usually use DHL as a courier to ensure smooth delivery without problems. However as the customs procedure is out of our hands we can't 100% guarantee how much it will be and whether there will be any delays (despite we always ensure that all documents are provided to avoid it). Please, for more information and quicker response, kindly contact our customer service team at firstname.lastname@example.org. Looking forward to hearing from you. Have a great day, your Gear-up.me Support team!
Dear PeeJay, thank you for your question. Yes, you will receive the product in original packaging with all accessories and brand new with one year warranty. We at Gear-up.me are selling only brand new and genuine products. We are not a market place so all products are directly from us and you have 1 year warranty from us. Let us know at email@example.com should you have any further questions. Have a great day. Your gear-up.me team
Shop wide range of Computer parts, hardware and accessories from the best online seller. We provide express courier delivery in the UAE and Middle East.