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NewChic Reviews Summary
NewChic has a rating of 2.7 stars from 4,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 1st among Department Store sites.
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On the web say 9 days for the delivery, reality is 1 month. First and last buy on this web.
Dear KAY C.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Best regards,
Newchic Team
Waittime was quite long, but that was expected due to Christmas holiday. The sweaters were nice, bit different than expected, as far as material was concerned, but the design looks nice all the same.
Dear
Moi S. Thank you for your purchase!
Newchic has always been committed to providing customers with high-quality services. Customer's suggestions give us the motivation to make continuous progress. We Look forward to your next order with us soon.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
The model that you send me isn't the model I ordered
Dear Christophe E.we are sorry for the unpleasant experience and we have contacted you before, but have not received your reply.
Newchic has always been committed to providing customers with high-quality services. Customer's suggestions give us the motivation to make continuous progress. Hope to get your understanding.
If you have not received our contact or if you have any questions, you can contact us at any time via email: vipservice@newchic.com, have a nice day!
Liian hidas toimitus, TNT surkea yritys.
Dear
Pentti K. Thank you for your order and sorry for the inconvenience caused. Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances. If you need any more help for the shipping of your order in the future, please contact our customer service by this email: vipservice@newchic.com We will do the best to help you.
The delivery to Spain took a long time. The material is very thin.
Dear Gill S. Thank you for your order and sorry for the inconvenience caused. Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances.
We are focusing on providing high-quality items for you. If the product you have received does not meet the pictures or the description on the product page or the item has any quality problem, please send us some photos of the item as well as SKU sticker and the shipping label via this email: vipservice@newchic.com
We will do the best to help you.
Shopping experience and products has been relatively good. But sometimes the shipping expense is too high and cost more than the product.
Dear Carol Y.,
Thank you for choosing Newchic! There are related instructions on our website regarding the usage guidelines. We are sorry that the freight has caused you trouble. It may fluctuate due to the impact of express delivery. We have been working hard to seek better cooperation with logistics providers, so we hope to get your understanding.
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Best regards,
Newchic Team
Easy site navigation, clear communication and quick delivery. Great product.
Dear Antony K.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Best regards,
Newchic Team
Very pleased with product, as advertised, great value/quality and delivered promptly - I was apprehensive when placing order but expectations exceeded! I would order again from this site.
Dear Annie G.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Best regards,
Newchic Team
Service was great but the neck brace that I ordered was too small for my neck.
It takes long time. The adress where I supposed to collect the product the phone was disconnected and I didn't succeed to achieve them. They didn't call me to inform me if the product arrives.
Ordered this bag for a Christmas present, said usually sent out between 3-5 days. Unfortunately it wasn't delivered in time for Christmas. But saying that my daughter was thrilled with it, she actually thought I'd sent a photo of her cat to be printed onto the bag, I hadn't. So all in all the perfect present
Thought the products looked interesting unusual styles and loved colour option had minor hitch with paying but bank only being thorough I believe
Dear Barry W. Thank you for your purchase!
Newchic has always been committed to providing customers with high-quality services. Customer's suggestions give us the motivation to make continuous progress. We Look forward to your next order with us soon.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Thought the products looked great lovely unusual styles and loved colour option had minor hitch with paying but bank only being thorough I believe
Took a long time - expected - but material not what I expected and sizing small
Dear
Stephen Z. Thank you for your comment and sorry for the inconvenience caused. We are focusing on providing high-quality items for you. If the product you have received does not meet the pictures or the description on the product page or the item has any quality problem, please send us some photos of the item as well as SKU sticker and the shipping label via this email: vipservice@newchic.com
We will do the best to help you.
Thank you for your order and sorry for the inconvenience caused. Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances. If you need any more help for the shipping of your order in the future, please contact our customer service by this email: vipservice@newchic.com We will do the best to help you.
Si vous pouviez m'envoyer les messages en français, merci
Dear Alex C.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Best regards,
Newchic Team
Seems fine so far but I haven't yet received the goods.
I ordered the 40cm round yellow cushions. A bit disappointed. The fabric is a little coarse, could be better quality. Cushions only 37cm diameter. Not as soft as I was hoping. A bit lumpy to sit on. But the colour looks very nice on our kitchen chairs.
Après une commande de produit malheureusement indisponible, l'équipe de relation client m'a trouvé différente solution afin d'honorer ma commande. Envoie rapide, bonne qualité et équipe efficace et ce même en période de fête! Merci
Dear Echo J.,
Thank you for choosing Newchic! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!
Best regards,
Newchic Team
From the business
Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Toni V.We have marked the words like "Expected dispatched on (date)" on the product page. You can see that after you choose the size and color. Available items will be shipped in 1-2 days basis. Sometimes it may need slightly longer time by poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances. If you need any more help for the shipping of your order in the future, please contact our customer service by this email: vipservice@newchic.com We will do the best to help you.