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NewChicReviews 4,548

2.7
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NewChic Reviews Summary

NewChic has a rating of 2.7 stars from 4,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewChic most frequently mention credit card, live chat and tracking number. NewChic ranks 1st among Department Store sites.

service
617
value
2,098
shipping
2,106
returns
123
quality
2,139
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68,076 reviews
Illinois
6 reviews
3 helpful votes
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Returns
December 4, 2022

Do not order from this webshop if you are not sure that you want to keep the ordered items. My return package (order *******) has been under way from Europe for over two months now. The end is not yet in sight...

Date of experience: December 2, 2022
Switzerland
1 review
0 helpful votes
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Still waiting
November 29, 2022

I ordered 3 t-shirt, just 2 arrived.
That not correct. Really disappointed

Date of experience: November 29, 2022
Ireland
1 review
0 helpful votes
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Caps are cute
November 28, 2022

ORdered 2 caps with cats embroided and the are really good and good quality.

The size it doesn't fit me too well but it is unique size.

Date of experience: November 28, 2022
Canada
1 review
0 helpful votes
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Bra fail
November 17, 2022

It took nearly 2 months to arrive.
The bra cups don't cover me so when I wear it, I have 4 boobs. I cannot use this item and have wasted my money.

Date of experience: November 17, 2022
GB
1 review
0 helpful votes
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Totally disappointing and beyond any criteria
November 9, 2022

I also have a little history

I placed an order for a shirt and a pair of pants on 01.10, unfortunately they were not in stock and I did not receive the immediate information that these, or as I found out later, one of the products is not in stock, and To be honest, I don't understand why the products that are not in stock at the moment appear on the website, anyway, let's say, as it was my first order, I didn't know that before ordering you have to verify that the product is in stock, which I think absurd, and as a first buyer the situation is very confusing, let's get over it anyway, and so, a month had to pass after which Sami split the order and deliver it in separate deliveries, as a delivery term of 15-20 days and as a rule after placing the order for 48 hours to be delivered, the one I already have 9 days and it shows me that it is in process, for the second order, having weekly discussions and promising that the stocks will be fulfilled in the following days and so on another 3 weeks have passed ini, after which I already lost my patience and asked for it to be changed, and I still have 2 more weeks in which still nothing happens.
When asked what the solution to this problem will be, the offer is a 20% discount on the next purchase, which will certainly not be available again.
The idea of ​​ordering can be clothes for a specific event or for some wardrobe changes, maybe due to the outside season, but when you receive a simple order of a shirt and some pants, in periods of approximately 3 months, you certainly don't want to do it again shopping.
So as not to tell the client that it is a short story, my account, attached is the number of the entire order.
P.S. Besides all this, I hope that the quality is appropriate for the price, because if not, I will be even more upset.

Date of experience: November 9, 2022
Ohio
3 reviews
2 helpful votes
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Very dissatisfied
November 7, 2022

I ordered some shirts in September and never received the merchandise or a refund! I tried to email them, but they will not respond!
Scam! Beware!

Date of experience: November 7, 2022
Austria
1 review
0 helpful votes
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Super
November 3, 2022

Qualität entspricht immer der Produktbeschreibung, Lieferung erfolgt immer pünktlich, ich habe schon mehrere Bestellungen aufgegeben und bin bisher sehr zufrieden, vielen Dank, immer wieder gerne

Date of experience: November 3, 2022
Netherlands
1 review
0 helpful votes
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Fair
October 30, 2022

A great diverse designs, but a poor material quality. That's a thing you can't see in the photos!
It's expensive in a comparison to the material.

Date of experience: October 30, 2022
Texas
1 review
0 helpful votes
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I never get my shoes
October 27, 2022

Never get my shoes I need my money back
I already requested my money, I'm still waiting
My reimbursement.

Date of experience: October 27, 2022
Brazil
3 reviews
2 helpful votes
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Siempre puedo encontrar lo que quiero en el sitio web. El servicio de atención al cliente fue impecable. Transacción excepcional. Definitivamente buscaría hacer negocios con ellos de nuevo.

Date of experience: October 27, 2022
Philippines
1 review
0 helpful votes
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Nothing to review ever arrived
October 26, 2022

Still haven't gotten anything I ordered. The proclaimed 10-20 working days are long over. I would strongly advise against ordering from this site. Seems like a scam to me.

Date of experience: October 26, 2022
New York
1 review
0 helpful votes
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Nothing Fits
October 25, 2022

I'm putting on the blame on me for not confirming but I have never had to measure my body to make sure it aligned with the sizes of a particular website and I ordered 6 shirts and none of them fit. I'm not going to waste my time returning anything, just know to never buy here again.

Date of experience: October 25, 2022
Canada
1 review
0 helpful votes
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Great shopping experience, but...
October 24, 2022

... you need to be aware that sizes are a little smaller than North American sizes. Otherwise the products are as described and shown, and delivery delays are reasonable considering the distance. I recommend!

Date of experience: October 24, 2022
Australia
1 review
0 helpful votes
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Items not received over 2 months after order
October 23, 2022

I made an order, the site indicated that items were available. I made payment and it's been over 2 months still no order confirmation. Every correspondence says items are coming, however still nothing.
Very poor customer service as it takes days for a response only to be fobbed off and told to wait.

Date of experience: October 23, 2022
Canada
1 review
0 helpful votes
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NICE PRODUCTS
October 23, 2022

Good selection of cotton womens clothing in plus sizes. Affordable too.

Date of experience: October 23, 2022
Israel
1 review
0 helpful votes
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אכזבה מן השירות.
October 23, 2022

המשלוח הגיע אחרי זמן רב מאד. הגיע לנקודת חלוקה אחרת ממה שביקשתי.

Date of experience: October 23, 2022
Netherlands
1 review
0 helpful votes
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Takes a long time
October 22, 2022

Sending the packages takes a very long time. First in two packs, then in 3 packs. Only received 1 package. The other two are waiting.

Date of experience: October 22, 2022
Florida
1 review
0 helpful votes
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Great variety & prices, not great quality
October 21, 2022

All things considered, not bad for the price, but certainly not something that will last. The material feels very cheap and the delivery was a long wait. That aside, the shirts are still fun in their designs/patterns and I do like them for the most part, but you get what you pay for.

Date of experience: October 21, 2022
California
1 review
0 helpful votes
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Never go to buy any NewChic no more. Shoe look very cheap.

Date of experience: October 21, 2022
Canada
3 reviews
1 helpful vote
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We are return customers
October 21, 2022

Love the quality and cater to small business as well. Nice that you can order small quantities, we are return customers!

Date of experience: October 20, 2022

From the business

Shop the latest fashion chic clothing online, we offer the latest high-quality clothes, dresses, bags, shoes, jewelry, and other fashion products to you. Low price & fast shipping


newchic.com
London, LONDON, China
+181