Best party dress sexy and cheapest site I have found yet! I absolutely love it!
I paid one dress two months ago and I don't receive my order.
WORST SERVICE EVER! DON'T BUY NOTHING IN HERE!
I would not recommend this site to my worst enemy. They got me with their overly cheap prices. I just figured I was getting it a the wholesale price the boutiques I shop at get the items for. But there's no way the boutiques I shop at are ordering from this company. First, please understand the company is in China. I did not know this until I received my tracking number... which I had to contact them for because it was not showing when I logged in and I had paid for it.
I received the items in 2 weeks and was very excited! But the jeans came with no hole to button the button into, another outfit came discolored, the black ink from the top had leaked onto a lot of the white on the top so there were blue streaks in many areas - mind you this top was mostly white. Also, just about everything came too small and of poor quality. These clothes run VERY small! Also, they don't have their own models modeling the clothes. They take images from other sites and try to replicate the clothing but they don't do a good job. I received a skirt that was a very poor attempt. And none of my other items looked exactly like the photos.
I contacted them for a refund and shipped the items back which cost right under $30 for the 6 items. I also opened a claim with PayPal the very first day I received the items. Nastydress stated they would not refund my order until I closed the claim with PayPal, but PayPal tells you to not close it until it's settled. They also offered me a $10 coupon to help with the shipping but would not apply it until I closed the claim once again. They also instructed me to only use USPS and no one else, however, the USPS cannot track items once out of the US. PayPal felt all of the practices listed above were very shady and so did I.
Luckily, PayPal did decide in my favor regarding the claim and I am being refunded. But never again will I order from them. The seller (Hassan) responded to my PayPal claim, only offering me $12. Are you serious? I guess that's because I would not close the claim. But no telling what would have happened had I done that and you CANNOT reopen once closed. I am so good about reading/writing reviews, I can't believe I did not do a search beforehand because I would have never ordered from them had I found this site first.
DON'T DO IT!
There is something not right with this company... i would advise not to use
I never got my order and they dont care dont buy from Nasty dress
Dear Thais,
We regret for inconvenience or frustration that we cause.
We have replied to your emails with resolutions, please check it and reply to us.
Best regards,
Customer Service
Still no change in order. Still processing after weeks... paid extra for speedy delivery..
Dear Jon S,
Thanks for sharing your experience with us.
We have offered the processing time for each item online, you can check before placing the order.
Your case has been taken cared of by our support team and we have offered you solution in the email, could you check it and reply to us?
We very much regret that the inconvenience has occurred.
Best Regards
Nastydress Customer Service
Material are very very cheap + the sizes is very small don't believe what you see on that website.
Dear donege,
Thank you for your recent review.
We apologize for the issue that you had mentioned.
We did taken quality and size checking before shipping.
And we had contacted you about this issue at ticket No:*********240, please check there and reply us.
It is important for us to work with you and figure out the best solution.
Yours sincerely,
Nastydress.com Customer Service
Is because I never received my order this is a fraud in orders
Love this website and the products it offers. Prices are reasonable! Great website!
DO NOT ORDER FROM NASTY DRESS. IT IS A WASTE OF TIME AND MONEY, ITS BEEN 20 DAYS AND I STILL HAVEN'T GOT MY PANTS. DO NOT DO IT
Dear Jesse S,
Let us extend our sincere apologies for the inconvenience.
You order was shipped out in 2016-10-20, the estimated time is 7-15 business days.
Please note the actual delivery time can be affected by peak shipping periods, public holidays, bad weather and other reasons sometimes.
For this issue, we have contacted you by email with solution, please check and reply us.
Thank you for your recent comment.
Best Regards
Nastydress Customer Service
If your 4ft 2 eyes of blue/thin and skinny and small boned too, you'd be luck to get into an XXL.
After viewing the reviews on the site I will NOT be ordering nothing on here.
Thanks
Dear Joan,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
Did you have ordered any item from our website?
Our website provides our customers with high quality items.
If you have, please send us your order number so that we ca send you details.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service
Received items damaged and did not receive one item(still have not) DO NOT SHOP HERE... CHEAP AND POOR QUALITY!
The product is nice and intact. I love the received product more than the image placed for advert.
I order two shirts from nasty dress and receive one so far but it was TOTALLY TOTALLY different from what I order I was mad
Kiss your money goodbye because you'll never get your order!
[Nastydress Rep] Dear Angie,
We are so grateful for this feedback. It means a lot to us.
I want to start by offering a personal apology to the customer affected.
Please contact us in this link at any time.
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Best Regards
Customer Service
I paid for faster shipping and still nothing. I need it for tuesday
Dear Matthew,
We wish to apologize for inconvenience that we cause.
We have sent you an email with your order details, please check it.
Best regards,
Customer Service
A great replica of a goth/rockabilly/pin up dress i bought a lovely collared black dress.
Overview
Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
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- Shenzhen, GuangDong, China
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Whitney,
Thank you for your important feedback and for letting us about your experience with us.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service