I would not recommend this site to my worst enemy. They got me with their overly cheap prices. I just figured I was getting it a the wholesale price the boutiques I shop at get the items for. But there's no way the boutiques I shop at are ordering from this company. First, please understand the company is in China. I did not know this until I received my tracking number... which I had to contact them for because it was not showing when I logged in and I had paid for it.
I received the items in 2 weeks and was very excited! But the jeans came with no hole to button the button into, another outfit came discolored, the black ink from the top had leaked onto a lot of the white on the top so there were blue streaks in many areas - mind you this top was mostly white. Also, just about everything came too small and of poor quality. These clothes run VERY small! Also, they don't have their own models modeling the clothes. They take images from other sites and try to replicate the clothing but they don't do a good job. I received a skirt that was a very poor attempt. And none of my other items looked exactly like the photos.
I contacted them for a refund and shipped the items back which cost right under $30 for the 6 items. I also opened a claim with PayPal the very first day I received the items. Nastydress stated they would not refund my order until I closed the claim with PayPal, but PayPal tells you to not close it until it's settled. They also offered me a $10 coupon to help with the shipping but would not apply it until I closed the claim once again. They also instructed me to only use USPS and no one else, however, the USPS cannot track items once out of the US. PayPal felt all of the practices listed above were very shady and so did I.
Luckily, PayPal did decide in my favor regarding the claim and I am being refunded. But never again will I order from them. The seller (Hassan) responded to my PayPal claim, only offering me $12. Are you serious? I guess that's because I would not close the claim. But no telling what would have happened had I done that and you CANNOT reopen once closed. I am so good about reading/writing reviews, I can't believe I did not do a search beforehand because I would have never ordered from them had I found this site first.
DON'T DO IT!
Dear Whitney,
Thank you for your important feedback and for letting us about your experience with us.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You can contact us to request details for your order at this link:
http://www.nastydress.com/contact-us/
For the problems mentioned, please send us your order number so that we can check it for you and solve the problem ASAP.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service