Mycket bra upplagt, fungerar alltid, fort och bra. Fint illustrerat. Många funktioner att välja på.
Jag får veta en hel del om mina förfäder! MyHeritage levererar hela tiden nya förfäder.
Great program. I wish I could find all the details that are available to me.
Upon receiving notification that my account had an auto payment I went into the site and tried to access items I could before. I paid $278.88 on renewal. I called Heritage immediately, the woman cancelled the auto payment but my payment above had already gone through. I can't access anything. She said she'd get someone to call me and discuss - to date I've not heard anything. This is a rip off, what good is this site if I can't access and examine the suggested matches? I certainly could prior to renewal.
Very easy to build and manage my family tree. Many automated features that do hard work for me. I have made many discoveries that would not be possible without tools that MyHeritage provides. It even speaks in my native language which is not one of big ones.
I was delighted with the structure of the family tree and its various branches. The production of the
Family Tree Book, showing all the facts and photographs, together with the charts and individual life stories were excellent.
I don't like having to use a double log in to access the results of my own DNA and I am given no choice to opt out of it knowing what the possible risks are.
I'm an adult paying for the privilege of using this site; I understand that, but I find this frustrating and annoying.
On the other sites that I subscribe to I have the option to not use the two step sign in.
It is seriously making me consider whether I want to renew my subscription to MyHeritage after being with you since 2009.
Yes you have great records, sources and features; but, I also subscribe to 3 other sites that between them will cover what I am looking for.
Sorry, but it comes down to the fact that I have no choice in this and I'm sure it will happen in other areas as time goes on.
Not everyone will agree with me, that is fine, I respect your decision, please respect mine.
Terry
Hello Terry,
Thank you for your feedback.
I was able to locate your account and was unable to see that you have 2 factor authentication activated. If this is not the case and you are still having difficulties, then please write to me from your registered email address to dean.vipsupport@myheritage.com and I will gladly look into this further for you.
Kind Regards,
Dean,
MyHeritage Team.
Realice el pago
Más tarde, el cuestionario con datos de familia
Nunca recibí resultados...
More or less the results, regarding from which countries my DNA is coming from, were as expected. But some funny regions that I did not know, where there too.
C'est un très bon programme et My Heritage offre de très nombreuses possibilités pour créer et agrandir un arbre, le mien compte actuellement plus de ******* personnes.
Il est vrai qu'il faut du temps pour maîtriser plus ou moins toutes les possibilités offertes. Mais le service d'aide est très efficace et facilite le travail.
Programme à recommander pour les personnes intéressées par la généalogie!
ME PARECE MUY COSTOSO. Y NO LE AVISAN A UNO CUANDO VAN A HACER LA RENOVACION, PARA UNO SABER SI TIENE DIENRO O NO
Gracias por el análisis.
Como persona en la que su partida de nacimiento está en blanco el nombre de los padres biológicos, y toda la vida preguntándome la gente si soy española y convencidos que tengo genes que no son españoles, este test me ha despejado las dudas y aclarado de donde soy.
Muchísimas gracias.
Easy to use. Good guidance given during each stage. Quick and amazing information.
Very well presented Web site with clear instructions and potential to expand into other areas.
MyHeritage has not only provided me with valuable information about my ancestors, but also brought my family closer together as we shared memories and old stories from relatives who are no longer with us. The platform interface made the experience even better, as it allowed even my relatives who aren't very tech-savvy to explore and document our family history with ease. I have also DNA tested five family members, and it was fascinating to see how the ethnicity estimates connected with what we've discovered about our ancestors so far - and I even found a cousin, who has since joined us and added a bunch of other ancestors to our tree. On the couple of times I've had issues over the past several years, customer service managed to resolve them seamlessly.
Well, MyHeritage is the best company in its field. For many years, I use its tools to make my life easier while searching for my family's history. And it was a beautiful travel, with many good surprises! Thank you!
It started with my child's homework. She did it nicely but when I tried to build a more extensive family tree I soon ran out of space and missed the proportions of branches. I was so satisfied with algorithms that MyHeritage team developed and helped me grow and print out really big trees in all possible combinations. DNA kit was also fun.
Fast, extensive and helpful. I will recommend you. I am satisfied with everything
Ayuda mucho a encontrar cosas que no imaginabas. Y ahora tengo que...
S MyHeritage pracuji skoro denně.
Velmi dobrá podpora s přechodem na OMNI.
Answer: My issue was the automatic renewal without any kind of courtesy reminder prior to the effective date, as other businesses do. Advising one year in advance is a poor business practice. When I contacted them immediately on the renewal effective date, they refused to cancel and offered me a 25% discount. They eventually gave me the full refund but it was due to me turning it over to AMEX to resolve. I do however agree with the advice to base your renewal on your own personal experience.
Answer: You can find your site subscriptions via MyHeritage homepage - pull-down menu on the right upper corner button "Settings". Then click on "My purchases", and button "Site subscriptions". Click "View details". The details contain section "Cancel subscription". Maybe you can get advice by mail from MyHeritage support team (support@myheritage.com).
Answer: If you are looking to get as many connections to your tree that you can, use My Heritage. If you want flexibility in who is added to your tree, use Ancestry.
Answer: Dear Jonathan, Yes I have the same problem, I wrote to My Heritage and they have still not responded to my request for assistance. They are highly Sloppy and unprofessional in responding to customer request for assistance. Even though they have and excellent Technical Team. Fortunately I have another Computer with Windows 8 as a result of which I am able to continue working with my Website. But recently a few problems have cropped up with the recent upgrade of the My Heritage Program and have sent in a request for assistance and till today 3-5 months later I have no response. Apparently the company believes that they can play games with the customers. I firmly believe that they have somehow gone into self destructive mode.
Answer: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: If you have any problem with My Heritage you should email support@myheritage and state that you with to terminate the programme. They will tell you how to go about it. Hope that helps Sandra.
Answer: I believe a direct ancestor is someone without whom you would not be here. All your other ancestors are indirect.
Answer: Julija L. A: Probbably you should like to know what are additional charges - described on MyHeritage site: Help Center > Account and Subscriptions > Subscriptions Whats the difference between a FAMILY SITE SUBSCRIPTION and a DATA SUBSCRIPTION? A Family Site Subscription (Premium or PremiumPlus) entitles you to increased storage on your family site for people in the family tree, photos, videos and documents. A Data Subscription entitles you with the access to billions of historical records in all the collections in SuperSearch. You also get unlimited access to Record Matches, including confirming and rejecting matches, if you have a family tree on MyHeritage.com. In addition, you can save and extract information from historical records you find in SuperSearch or get with Record Matches directly to your family tree.
Answer: Hi After posting my complaint about MyHeritage on here I got a very quick response from some one called Dave at the company. He told me to send an email to support@myheritage.com and add the subject Dave: sitejabber. He responded a couple of days later - I emailed on a Saturday - and the auto repeat on my subscription was cancelled and my money refunded within days. Hope this helps.
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
Hello Wendy,
I would be more than happy to assist and follow up.
Please contact me at dean.vipsupport@myheritage.com from the same email address that you use for your account on MyHeritage. In addition, please include a direct link to this review.
Thank you,
Dean,
MyHeritage Team.