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MyHeritage

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Latvia
1 review
0 helpful votes
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Ļoti daudz cilvēku dublējas, ļoti grūti ir labot kļūdas, bieži neļauj programma.

Date of experience: February 10, 2025
Germany
1 review
0 helpful votes
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Übersichtlich und ausführlich
February 13, 2025

Die beste Ahnenforschung die ich mir vorstellen kann! Außerdem übersichtlich und ausführlich

Date of experience: February 10, 2025
Croatia
1 review
0 helpful votes
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A gift that keeps on giving
August 27, 2024

I got the MyHeritage DNA kit as a gift about four years ago and since then it has proven itself as a gift that keeps on giving - I have been able to connect with long-lost relatives, find various kinds of documents relating to my family history and even help my cousins find their cousins! I'm looking forward to future discoveries and matches. :)

Date of experience: August 17, 2024
Spain
1 review
0 helpful votes
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Mis orígenes.
February 13, 2025

Descubrir por línea materna, mi origen. Y aún indago en la búsqueda de la línea paterna.

Date of experience: February 10, 2025
Czechia
1 review
0 helpful votes
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Výzkumy osob jsou rychlé a dobře zpracovány a podle mých představ.

Date of experience: February 10, 2025
Netherlands
1 review
0 helpful votes
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Ik geniet er van
February 13, 2025

Ik ben een familie mens en de zoektocht naar het verleden vind ik een feestje

Date of experience: February 10, 2025
Czechia
1 review
0 helpful votes
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Jsem velmi spokojena
February 13, 2025

Velmi spolehlivost -velmi dobrá pomoc při tvorbě mého rodokmenu

Date of experience: February 10, 2025
Colombia
1 review
0 helpful votes
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Es muy interesante conocer de donde venimos y quienes son nuestros antepasados,

Date of experience: April 14, 2025
Canada
1 review
0 helpful votes
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Je ne comprend pas l'anglais.
June 23, 2025

Satisfaisante, pas fini de tout regarder. Je regarde quand j'ai du temps.

Date of experience: June 23, 2025
Canada
1 review
0 helpful votes
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Merci Infiniment
June 23, 2025

Un petit geste pour s'y retrouver, a suivre, cette expérience est intéressante.

Date of experience: June 23, 2025
France
1 review
0 helpful votes
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Accès au page de la famille.
June 23, 2025

Aide attentif et efficace.Merci a l'équipe. Je recommande votre site à mes amis.

Date of experience: June 23, 2025
Argentina
1 review
0 helpful votes
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TODO MUY BIEN.
April 14, 2025

CADA VEZ TENGO UNA MEJOR IDEA DE COMO FUE EVOLUCIONANDO MI FAMILIA DESDE EL SIGLO XVII

Date of experience: April 14, 2025
Italy
1 review
0 helpful votes
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Costo troppo elevato
April 14, 2025

Purtroppo Il costo mensile ed annuale è TROPPO elevato...

Date of experience: April 14, 2025
Dean A. MyHeritage Rep
2 months ago

========== Traduzione in Italiano ==========

Gentile Andrea,

Grazie per il suo feedback.

Comprendiamo che il costo dell'abbonamento possa sembrare elevato. Il nostro obiettivo è offrire strumenti avanzati per la ricerca genealogica e l'esplorazione del DNA, e ci impegniamo costantemente a migliorare il valore offerto ai nostri utenti.

Se desidera discutere ulteriormente le opzioni disponibili o ricevere assistenza personalizzata, non esiti a contattarci all’indirizzo vipcare@myheritage. Com. La preghiamo di includere un link a questa recensione nel suo messaggio come riferimento.

La ringraziamo in anticipo.

Cordiali saluti,
Samuel
MyHeritage Assistenza Clienti

========== Original English Message ==========

Dear Andrea,

Thank you for your feedback.

We understand that the subscription cost may feel high. Our goal is to provide advanced tools for genealogy and DNA exploration, and we are continuously working to enhance the value we offer to our users.

If you'd like to further discuss your options or receive personalized assistance, please don’t hesitate to contact us at vipcare@myheritage. Com. Kindly include a link to this review as a reference when you send your message.

Thank you in advance.

Sincerely,
Samuel
MyHeritage Customer Care

Netherlands
1 review
0 helpful votes
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Heel posiotief. Ben verbaasd over de geboden mogelijhkheden.

Date of experience: April 14, 2025
Italy
1 review
0 helpful votes
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Sono soddisfatto perchè sono riuscito ad arrivare ad informazioni molto utili

Date of experience: February 10, 2025
Italy
1 review
0 helpful votes
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Super!
February 13, 2025

Bello e veloce scoprire tante informazioni nuove sulla mia famiglia

Date of experience: February 12, 2025
Finland
1 review
0 helpful votes
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Perfect tool for family research
November 7, 2024

It is very good tool for your family research. You get, what you paid for.

Date of experience: October 28, 2024
Slovakia
1 review
0 helpful votes
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Úplný prístup
February 13, 2025
Updated review

Úplný prístup k všetkým funkciám je výborná pomôcka pri rozširovaní rodokmeňa a získavaní zdrojov.

Date of experience: February 11, 2025

Užitočná apka
August 30, 2024
Previous review

Platená verzia veľmi pomáha pri výskume a získavaní poznatkov o histórii vlastnej rodiny. Aj verzia zadarmo je užitočná a môžete urobiť rodokmeň z 250 osôb, čo je dostatočné pre priame línie až do roku približne 1700.

Date of experience: August 20, 2024
Sweden
1 review
0 helpful votes
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Navigering
February 13, 2025

Jag har lite problem med att spara förslag till uppdatering av mitt släktträd

Date of experience: February 11, 2025
Belgium
1 review
0 helpful votes
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Toujours satisfait
February 13, 2025

Facile dans la recherche. Déjà remonté jusque 1710. Merci beaucoup.

Date of experience: February 11, 2025

Overview

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

service
405
value
336
shipping
205
returns
195
quality
336
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