Missguided USReviews 414

I ordered something nearly a month ago and besides the order confirmation email, I haven't received anything else. No shipping email, no package. The website is set up to make you think it's legit but it really isn't. It's a con, that's why there are no reviews on their website products.

Shipping took over 2 weeks. Also the boots arrived damaged with scratches and marks. Thankfully I got a decent representative that gave me a full refund without having to pay to ship the item back. Which is already a ridiculous rule. Never buying from them again though. I'd rather avoid this from repeating.

I love missguided I use to spend all my money with fashion nova but got sick of buying the same clothes just in different colors so I tried missguided out and have been hooked on them ever since customer service is excellent I love that you can chat with a real person 24/7 there shipping is amazing I always do fedex shipping which is an extra 13 bucks but that is okay with me and if you don't receive your items on the date they give you missguided refund you for shipping cost really fast I'm a tall girl with thick thighs and big boobs and there stuff fits beautifully I've been buying from them for months now and never have any problems

First off, the website is extremely misleading. Each item they style so nicely on the models, but you get them in person and the quality is horrible. I wish I would have read reviews and saved my money. 2 of the items I purchased were makeup bags that, unbeknownst to me, were ineligible for return because they are classified as beauty items and "beauty items are non-returnable items". I feel as though I have been deceived and I will never order from this company again, lesson learned. Customer service was not helpful, and I have to now PAY to return these cheap items. There is clearly a reason why they don't have a spot for returns on their website... they are trying to hide their customers reviews and opinions (which is enough of a red flag for me, I almost ALWAYS go off of reviews before ordering an item. My mistake this time).

Paid double shipping fee and got nothing. They didn't even refund the tax of the items. A very bad experience. I will stay away Missguided forever.

Not only did my order take over three weeks to arrive in the US, but when it arrived, the clothes were terrible! I've never had a pair of joggers fit so horribly. I looked into returns and they require that you haven't worn the piece at all, and they make you pay for shipping it back! Also js. It's always a red flag when there are no ways to review on their website.

I was very eager to be ordering from this website because the clothing online appeared to be trendy. When I received my stuff in the mail, the items were very bad quality and cheap material. Half of the things I ordered were definitely not true to size. Shipping took forever and when I asked for help through customer service, they took forever to get back. Definitely won't be using this website again, plus you have to pay if you want to return an item (that didn't fit right).

Was planning on purchasing two jackets but when I checked again later to checkout, I had found the two items I had wanted increased in about 100$, from 11A that morning. Look at the time stamp of the screenshots taken. Wild.

Absolutely loveddddd the way everything fit me! These styles are perfect for fall 2021, being up to trend and cozy for the cooler weather. My favorite piece from this haul is the leather pants I bought, they were snug and fit like a glove, even the length was perfect as I am 5'2. I ordered everything in a size US2/ UK6 - I am 110lbs for reference :)

Careful with purchasing anything, they don't even put on the description or visible the models height, weight and the modeled size they wear so you get any idea of what size to ordef. Also if anything doesn't fit you have to pay for shipping to return, an remember, stopping by the post office cost money to drive back and forth. I had ordered my size and it wasn't even labeled oversized as the style an it was so huge in width and arm length that even my husband tried it on and mind you he is 6'1 with strong shoulder muscles and it fit him perfect other wise as if the shirt was made for men not for women. They need to cater to petite/average size women, also better their material quality for their price point. I don't mind paying for good high quality clothing but it wasn't what I expected. The material from a scale of 1-10 is like a 7 and be mindful that still people with out jobs due to the pandemic impact on the economy they shouldn't be charging for return shipping for various reasons that's out of their control.

I ordered two pairs of pa at September 9th. Delivery to USA. Go to check tracking, after the getting to their 3rd delivery partner DHL, the tracking number doesn't exist. I live chat them and the response was "sorry your delivery got lost in transit" so if I wasn't tracking the item I never would have received it? They are "processing a refund" but doubtful, will have AMEX dispute. Fraudulent company- reviews here are honest and accurate.

The clothes are very cheap quality and sizes are huge. If you are looking for something nice, DON'T BUY FROM HERE!

I never received the order after FOUR months and did not receive any information until I filed a PayPal dispute and contacted the company a third time. Their original shipping information showed it to be at a facility two hours away from the mailing address; however, when I checked the website it showed the original purchase date and that the item was being processed. Also, the previous tracking information was no longer available. Had to contact the company on facebook to find out what was going on and that's when they told me the item wasn't processed and is no longer available. They claim they'll refund my money and I'll get 'free shipping on my next order'. There is no way on earth that I'll EVER order from them again. I wish I had seen these reviews before ordering.

I purchased some items from Missguided and it's hit and miss.
Had to return some clothes since it didn't fit me at all. I was surprised that they charge almost $9 to ship it back. Also, I've purchased a set of earrings and one earring is missing a stone. But I can't even exchange it, since it says that item is not returnable.
I have a mix feelings. I'm happy with a few items, but overall experience not as great. Wouldn't recommend.

I got two pairs of jeans and two dresses and ordered all of them in a size 6. I am a TRUE size 6 and according to their sizing guide I would still be a true 6 in their clothes. I just got the jeans in today is boy they are TIGHT I can get them to button but def feel like a 2/4. This is same with one of the dresses so I would same unless the clothing is obviously looser I would say to size up 100%

They refuse to refund the order despite the package being lost in transit (the tracking link hasn't been updated in days now). They simply tell me they can't refund until the package is post marked back to them- despite the fact I can't send it back to them since I never got the package. Don't waste your money- company absolutely sucks and now I wasted $300 USD I won't get back.

I ordered some stuff and paid shipping to me and paid shipping to return the items that didn't work. Misguided refused to refund me for the items claiming they never received it so now I'm out $$$ from the products in my return PLUS the additional shipping I paid to return the items! Customer service basically told me it sucked to suck and they didn't care and that it wasn't their problem! DO NOT ORDER FROM THIS SITE. Quality of clothing is the same as shein or some other fast fashion company but with worse customer service!

After I paid $15 for shipping I then get a email saying my package is being held at customs and I need to pay $25 to get it from customs. Also my order was $60 and by the end of all these added fees after it was almost $100 for 3 things. Why isn't that included in the shipping fee like on goat.