Mercado Libre MX

I purchased a $70,000 (peso) item. It was never received. Mercado Libre said it was delivered April 7,2023 after I provided the carrier with a password. I never received a password from Mercado Libre. The seller opened a claim *******771) that Mercado Libre declined because their record indicated it was delivered. No proof of delivery was provided to me. I unsuccessfully tried to message and call Mercado Libre. Thankfully, so far my credit card has not been charged.

They kept my money after a canceled order.
They were able to pull my money from my account but after the cancellation they cannot return the money into my account because it's not NATIONAL yet they were able to Pull my money out?
Now I have to ask someone in Mexico who trust if I can transfer that money to their account before it gets lost. How can that make sense?
This is a $#*! of a website. Hope it gets canceled one day!

I have been trying to set up an account for a day. Bizarre. I am Canadian, thought I could use my Permanente Visa.- No go. Site will not allow you to remove the front page and start over.(Stupid) Had to put in a NEW email address, then use my Passport. That worked-then they want a picture of me from the computer screen. 10 times, "to much light and other reasons for a "Try Again" message. Each one taking 10 to 15 seconds- no idea of what is happening. (I have taken 100,000 photos +, never anything like this). This is absolutely insane. It Never worked, so thought I would check "reviews". Now I will forget ML,- I had intented to buy a 5TB, External HHD Drive.
Too bad it is such a screwed up site. It needs help-bigtime.(PS- Did not seem to be anyway to contact ML to ask questions)

1st time I've use medicago leave ray and it was the worst experience ever apparently package was on his way to live waited another extra day still on its way and still hasn't arrived I would never use it again worst service ever. If you are not in hurry for your package use melchardo Libre. They are not reliable never on time

I wanted to buy a pick up truck. I saw all the guarantees. They were all false. In the end I lost my money that I used to secure the truck. At least I didn't lose the cost of the truck. Which certainly wasn't from their help. Then when I went to buy some other products, which I had bought before, I was required to run though so many hoops I finally just canceled the order. Not to mention the run around I got on the phone. At least 2 hours of ridiculousness.

It is nothing but a headache. From the order to the delivery, if you are lucky to get it after weeks and weeks of waiting it is nothing but a headache. They ship with the worst companies, Fedex and Estafeta. I would be surprise to see if those guys knows how to tie their shoelaces let alone to deliver a package on time. Garbge, discusting, nothing but a pain in the rear end. Stay away

I've been using this site as a buyer since 2001 and I've never had a bad experience, but mostly because I only buy from sellers with a good reputation. Their shipping deals are better now that they've partnered with DHL. Judging by the reviews here, I probably wouldn't use it as a seller. They're an international company that should provide great service for both buyers and sellers.

I'm giving it 3 stars. I'm not sure why the main site displays only 1 star.

I ordered $800 worth of simple products (mattress, sheets, pillow cases, etc).
They charged my card, suddenly terminated my account, and left no way to contact them.
Emails were returned undeliverable from thier own website contact system! No one answers the phone, I even called thier headquarters in Argentina. No answer ever. No way to contact them. Only form/template replies with no explanation or addressing and issues. They deserve ZERO business.
Do not use.

I've had 2 good experiences and 1 nightmare. Even in the good experiences, there are weird quirks, like receiving the shipment, and then getting an email a week later saying it had been delayed but was in transit. In the bad experience, the vender emailed and said he no longer had the product I ordered. I then asked to cancel the order, and asked for a refund. The vender then demanded that I specify in writing the reasons why I wanted to cancel the order. I did so, and then he said I had to contact another party and repeat the request. However, I was given no contact information was for the third party I was supposed to contact. We went round and round for about a week, and I still have not received the credit/refund. AND, as far as I can see on the website, there is no way to rate a vender/merchant or read others' experience, so you're pretty much flying blind when you order.

The sellers on Mercado Libre are Fraud. I purchased a product from a seller on Mercado Libre and made an online payment transfer. Then I gave the payment transfer receipt to the seller. But he kept on denying that payment is done. My bank people even talked the people from his bank. They told that the payment has been credited to seller's account. Still no help. I complained to Mercado Libre. But they are useless people. They just send you e-mails. They don't help at all. There is no consumer protection at all on this website. Please stay away from this website. There are many other better options out there. Don't get cheated and waste your money here.

Mercado Livre is a market for thieves. It don't respects the author's rights and anyone can steal a commercial digital product from a website and start to sell on Mercado Livre. Mercado Livre will not verify any documents which allows to the seller to sell copyrighted products. Mercado Livre has restricted the market visibility in Google for one country and real authors will not find never their products.

With a simple search you can find 225 scripts from CodeCanyon

https://lista.mercadolivre.com.br/codecanyon#D[A:codecanyon]

151 themes from ThemeForest

https://lista.mercadolivre.com.br/themeforest#D[A:themeforest]

Mercado Livre never verifies if the sellers have or no permissions to sell.

Shame Mercado Livre.

I tried to make a purchase of over 300 pesos on two different items that were listed as FULL with free delivery. With both items there was a delivery charge.
I contacted Mercado Libre chat and explained this to them and they said well it depends on location. Weight and size of product.
Bottom line FULL is not free shipping. It is a lie.
Traté de hacer una compra de más de 300 pesos en dos artículos diferentes que se enumeraron como FULL con entrega gratuita. Con ambos artículos hubo un cargo de entrega.
Me puse en contacto con el chat de Mercado Libre y les expliqué esto y me dijeron que depende de la ubicación. Peso y tamaño del producto.
En pocas palabras FULL no es envío gratuito. Es una mentira.