As great as UPS use to be in the past, the shipping service overall has gone downhill. After being informed of package set to be delivered this week, the scheduled date went by without any update. Soon after they claim to have attempted delivery which was far from the truth. Speaking with drivers on the route was just as pointless and each claimed they knew nothing of it and even at one point lied saying it was already left. Their online customer service did not want to be bothered in the least and it now seems that they've dropped it off at an access point in necessity for what was best for them. Even more proof of the games is a representative was called and said they would return the call in an hour and never did. It seems like they're trying to pin this on "severe weather" now when there's absolutely nothing going on. 2 Attempted deliveries and over a week of being in transit? Stick with FedEx!