LuxeDecor has a consumer rating of 4.69 stars from 26,758 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with LuxeDecor most frequently mention customer service, white glove and shopping experience. LuxeDecor ranks 338th among Furniture sites.
So far so good! Have a buffet and a large cabinet on its way and I just ordered a console table today. I’ll cross my fingers till they are all here......I’m hoping soon, as they were all in stock. ( the first two pieces were ordered almost three weeks ago) I did email chat with a young woman and she was very pleasant and efficient. Some sites have no 'chat now' service and it’s impossible to get a human if there is a problem!. Hope to work with you more.See positive reviews
After multiple phone calls, message chats and emails I finally received my furniture over a month late. I was relieved until we opened the boxes. Badly damaged furniture that is beyond repair - I'm so disappointed and disgusted by this company, Close to $3000 and all this run around. I feel swindled. Pictures of headboard and dresser that were delivered to meSee critical reviews
Its a scam company. They are just a website. They work with suppliers that sell fake products. Luxedecor has no authorization to receive returns or apply refunds so don't use them.
Don't trust any shipping times on the site. They lie like a politician. I was told the item was 'in stock' and 'ships within 1-2 days'. Bull. My card wsa charged at checkout... I've had to follow up several times for any updates and still waiting 30 days later. Getting ready to tell my charge card to cancel the purchase. So horrible.
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