We ordered a Small end table ($600), the order site stated items ship in 5 to 10days. After three weeks and several calls finally reached them. Told then to cancel order if not being shipped immediately. They said it was going out right away, with tracking information. When it showed in transit we kept waiting, finally got hold of the shipping company and arranged delivery. They sent a table with the wrong finish. I have spent a month trying to arrange return, numerous email back and forth. Customer service is very nice when you can finally reach them, but the company is very inept. I'm still trying to arrange return but it's like pulling teeth. Buy somewhere else!