I bought a few things for their website and it said free shipping on their website like it does for so many companies. However unbeknownst to me, the caveat with their's is that if you dont cancel something in 30 days you will start to be charged $15 a month for some perk thing on their website.
I will never purchase anything from them ever again. Very bad business trying to fool your customers and exploit them for more money!
Still haven't received them, nor the order before them! Completely frustrated as they were part of care packages that I was putting together to hand out for Christmas. At this rate, I may have both orders for the 4th of July :(
I used a promo code with free shipping. When I checked my cc statement, I noticed that they overcharged my card $10. When I called customer service, I had to do the math for the csr three times before she figured out my credit. I went to the website and made up a simple order with a current promo code, it didn't take off the correct amount. This company is trying to rip off unsuspecting customers, people who don't think to check and make sure they were charged the correct amount. Be careful!
As with many others, it seems, I ordered something and was "signed" up to the tune of $14.95 a month. Did not notice charges until 3 had gone through. I called and cancelled, and complain out it and was told told I would get a rebate of about $10 back. So essentially they charged me $45 and will maybe refund $10. Sounds like fraud to me. Will never have anytime to do with them again. And will report them as well. Beware of this company. I would give 0 stars if I could
When buying an item they never say the delivery time. Now after several days, they tell me that they will have it available in March. It appears that it has not been charged, but the charges for the other items to my credit card are different than the invoice. The bill is less than what they charged me.
I ordered 20 items and was so excited to get them. Next thing I know 3 weeks later after being told it was shipped partial of my money was refunded with no explanation! No one can tell me why either when I called! I was really looking forward to those items and some were xmas presents
Just noticed the 14.94 charges for their perks program. Didn't even know I was signed up for it. How sneaky of a company to do that. So the cheap 8 dollar Christmas tree I ordered in December added up to a lot more than I bargained for. I was able to cancel my "membership". Lets see if they actually honor that.
I just noticed a $14.95 charge taken out of my account that I have never authorized! I haven't ordered from this company in years. I guess they were doing this to me and others without our knowledge. Something should be done to this company. A lawsuit would be good! They are still in business. Beware!
The company lures you in with so called bargain sale pricing with free shipping. Not so, you wind up with different charges at the the total. I checked the Better Business Bureau after the fact. They have numerous complaints with both charges and customer service. Luckily I only had one item for a moderate amount. Buyers Beware! Not sure how they BBB rating on their website with so many complaints.
Order 2 Christmas trees one day and next day there was a 20 percent off sale. The trees hadn't even left their facility and they wouldn't apply the 20 percent off. Bad customer service in my opinion.
Happy to say that after I completed this review they called me and said they had made arrangements to give me the credit.
They could have done that the first contact with them, not the 4th. Thus the 4 star and not 5.
I would like to order from LTD Commodities, but shipping is too high. Would complete my order if I can get free shipping. I don't want to spend $65 to get it, either. I would think that a mail order catalog would include shipping in their prices.
I purchased a metal bench for 129.00. Putting it together was a nightmare none of the holes matched up on the pieces. Can not send back don't have shipping material!
Did ALL my holiday shopping in 20 minutes, with help from sales associate (I purchased quite a few items). Sales associate was patient and helpful, and everything arrived quickly, just as described and beautiful. I ordered Christmas LED candles (no open flames, as I have a cat), and can`t say enough about how beautiful, and real they look. Also, have a wonderful scent. Truly a joy to watch. I have ordered before, and always been pleased with quality, beauty and quick delivery of all items. Will definitely shop with them again, and again.
First time I've ordered from LTD and it arrived today (could have arrived a bit quicker like the things I ordered on the same day from 2 other companies and both orders came quickly), and the shipping box wasn't even taped shut! Top or bottom! Anyone could have reached in and taken any of the things I ordered! Pretty shoddy and it will make me think twice before I order from them again!
Do not waste your money buying live plants from LTD Commodities. The $11.30 pink pampas grass was a real joke. It was a ball of dirt about the size of a medium size strawberry with about 10 blades of greenery about 4 - 5 inches tall growing out of it. Or at least I hope it's growing. Hasn't done anything since it was planted immediately upon receipt 6 days ago. The $15.06 for 3 hens and chicks were depicted in the catalogue as being one lavender, one pink and one blue/teal. They were about 2 to 3 inches across and were all the same green to blue tipped color. Pretty, but not different colors. They are doing well, but hens and chicks are hard to kill. At least, in time, I will have about $15.06 worth of hens and chicks as they usually multiply. Pampas grass as small as this piddly thing probably will not survive, but I will work on it.
Their decorations are affordable, but excellent quality! I buy a lot of home decor items, etc from there and I'm always looking forward to my next purchase. I especially love all their holiday decor. They also have a lot of sports-themed decor and team decor which make awesome gifts.
Not only did my bank account have my payment go through but they also took a second unauthorized payment for the same amount from my account. The billing department people are the worse uncaring people to talk to. One star because I have to.
Ordered from their catalog and received the items and looked nothing like what was pictured. So called for a retire and took 3 weeks to get a label. Then I mailed it back with the label they sent to me and that has been 3 weeks sent out. Called and they said I needed the tracking number which I never got when I mailed it. They said no tracking number no refund. So now it's up to me to find a traction number so I can get a refund. Needless to say I have had no luck getting a tracking number for a package sent out 3 weeks ago. Talked to a manager also and she was very rude and snotty. Never will order there again and will tell everyone I know now to.
I have been buying from Ltd for many years. Now that I moved to Alaska I called and asked to have catalog sent to my new address. I guess they dont know that Alaska is part of the USA. The girl said "Im sorry we only ship to the US. I was in shock. REALLY? I had to give her a history lesson and ended up very disappointed. I guess you lost not 1 but 4 loyal long time customers. When I told my sisters they decided not to order from Ltd anymore.
Ivone from Alaska USA
Still waiting for order for a month now. They took my money but my order still hasn't even shipped out. This company is bankrupt and are not helpful at all
Answer: Slow shipping, over priced, very bad returns, over all rude customer service.
Answer: The company is out of business - you are out of luck.
Answer: The company is out of business - the website is down.
Answer: Scam. I will never order from this company again. You will lose money if you change your mind. Awful.
LTD Commodities has a rating of 2 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LTD Commodities most frequently mention customer service, credit card and free shipping. LTD Commodities ranks 741st among Home Decor sites.