I, too, was disappointed by the price raise because at a $10 price point I could just wait for a sale at Rue21 or similar retailer who are slightly better quality and more options. But for some of their products, $10 is still a fair price.
The quality is okay - similar to any other cheap trendy retailer. One thing that is frustrating is that they started allowing reviews on their website, but will only post positive reviews. So you can't get a true feel for what an item is like.
The biggest problem I would say is their shipping and handling. It's very slow compared to other online retailers.
But overall, for cheap clothes and shoes it's an average site. So I'd give it 3 stars.
Hi Julia, thanks for your feedback and comment, we really appreciate it. Regarding our prices, not everything on our website is $9.99, we have items $8.99, $7.99, $6.99 and over 1000 skus at $5.99 and less. Our standard shipping option is 8-12 business days, and our packages arrive usually close to the 7th or 8th day mark, unless we are really busy with orders. Also keep in mind we offer free returns in case you are not 100% happy with the items you receive.