LTD Commodities

Made a small order from this company, first time ever. I should have read the reviews first. Made the order at the end of last month. Did not hear anything from the company about the item being shipped, so I did a chat with CS. Was told the item will ship that day. Went on to check status and they moved the purchase date to that day, so they think they can get out of shipping the item when they said they would. Seriously. DO NOT spend your money here, I have doubts I will even get my little order at all.

This is probably the worst company I have ever had to deal with in my entire life! Stole from my bank account, unauthorized. Sent the wrong merchandise. Refuse to send a shipping label! Two weeks before Christmas they double charged our account. You try and contact somebody on the phone and they give you a run around. They are based out of Illinois so I should have expected foul Play to begin with but my wife was the one that placed the order. Their CEO is nonexistent!

We sold product to LTD for years. They used to be an honorable customer. Now, under new ownership they refuse to pay any of our manufacturers. They won't even reply to our repeated requests for payment with a plan. Sr Management hides behind their employees, who told us their plan was to pay people before Christmas 2022, then after Christmas and now just that they'll see what they can do, and have done nothing. We've begged them to pay one of our manufactures in particular who is a small family business with 2 young children enduring tremendous hardship as a direct result of their continued lack of even a dime of payment. Despite over 10 requests, not one has resulted in even the smallest of payments

I've seen new companies buy another, pay themselves big money, and then stiff their vendors, but I've never seen any customer so heartless that they communicate nothing, other than they' ll see what they can do. I don't know how these people sleep at night.

The company lures you in with so called bargain sale pricing with free shipping. Not so, you wind up with different charges at the the total. I checked the Better Business Bureau after the fact. They have numerous complaints with both charges and customer service. Luckily I only had one item for a moderate amount. Buyers Beware! Not sure how they BBB rating on their website with so many complaints.

I have the buy now pay later acct. Had $140 left on it tried placing order for $115 they informed me I have to pay remaining balance of $140 before processing. Never been late always made my payments so screw this company

I've ordered from LTD for years. I have purchased everything from bedding to household items. I've been pleased with everything I have ordered. I would like to see free shipping. Enjoy LTD, it's a great company!

I bought something online from LTD Commodities on 4/7. On 4/18, I go to check on the status of my online purchase and lo and behold - the company had filed for BANKRUPTCY and the WEBSITE was DOWN!

I tried to call the number on their number, but it only went to voicemail. Somebody had to have known that they were in trouble and would not be able to fulfill the order - yet they took my money anyway. I'm having a hard time hoping that the company lands on its feet. They could have suspended new orders, instead of taking my money knowing full well I'd never get my purchase. Shame on them.

I bought 2 of these a few years ago and was pleased with them. I had to replace them this year and they're junk. Flimsy and won't stand up...had to lean them against the head stone. I've purchased several other items from this company and9 was satisfied but this item - I do not recommend.

I ordered two adorable cat shaped coffee cups for Christmas gifts. Both of them broke in 2 weeks. They will replace free, but those will probably break too

I try to be careful with reviews as someone who is part of our family business. I know it can be brutal out there, especially right now. But I was really not pleased with our order. We loved 2 barstools we ordered last year (even though I had to switch out the tiny screws with larger ones so the top wouldn't pop off.) This year we bought 2 more to go with the set:
1) The legs wobble so my dad will have to fix it if we're keeping them.
2) The wooden seats were stained a different color than our other two and have a matte finish instead of high gloss. The new color and finish wouldn't bother me if the other two matched!
3) There's a pretty big chip in one area and I'm afraid someone will get a sliver but if we take it off there will be a huge chunk missing.
I know, I know, first world problems. But these guys were $90 each. ‍ I wish LTD had a place I could email pictures to so they would be more likely to give us a discount or something. Maybe it's temporarily taken down just during the pandemic.
Grr! I wanted to leave a good review but these flaws are giving us too much of a hassle. $90 x 2, dude. Someone should be overseeing the manufacturing process or something.

I have order the set of glasses and at the time of payment i never been told that they will change me for their subscription program. After few days they charged me with $14.95, when i called customer care they said you automatically opt in to get free shipping. This is fraud.

As with many others, it seems, I ordered something and was "signed" up to the tune of $14.95 a month. Did not notice charges until 3 had gone through. I called and cancelled, and complain out it and was told told I would get a rebate of about $10 back. So essentially they charged me $45 and will maybe refund $10. Sounds like fraud to me. Will never have anytime to do with them again. And will report them as well. Beware of this company. I would give 0 stars if I could

I bought 2 of your pretzel tubs the first tub itself was broken that the plastic tub and then 17 out of the 20 pretzels were also broken. The second tub was intact but had several broken pretzels in it. The Flavor is good but I'm glad I bought them for myself and not presents. I would never give away broken pretzels

I placed an order on April ll, 2023 and LTD cashed my payment on the 12th of April the very next day. Usually when you order from a reputable company they send a email to you. I want to know when my items will arrive at my home. I misplaced my conformation # so going on there web site does me no good. Let me tell you.the next thing I have tried over and over and over is to call their customer service," What a JOKE." you get put on hold forever. I truthfully am telling you half hour- 45 minutes and the last time one hour.
I will never order again from this company.
GOOD LUCK to whoever orders.

This company sent a statement to me telling me I had an amount due of $80. So I called to set up a payment. The letter is dated 12/29/2022. Today, 1/10/2023 they tacked on another $20. When I called to confront them about it, they hung up. Don't do business with these people.

I ordered 2 items on *******. One week later I received one of the items & was told the other was back ordered. No estimate of delivery date was given.
Over 2 weeks later I have still not heard anything on the second half of my order.
I was charged for this item & still have no idea whether I will receive it or not. I sent an email to LTD requesting a delivery date several days ago & have heard nothing from them. Next time I will order all of my items from Lakeside collections as I have never had a problem with them.

Customer service here at LTD is horrible they don't seem like they want to take your order and help you out I would not recommend LTD to anybody

I have been buying from Ltd for many years. Now that I moved to Alaska I called and asked to have catalog sent to my new address. I guess they dont know that Alaska is part of the USA. The girl said "Im sorry we only ship to the US. I was in shock. REALLY? I had to give her a history lesson and ended up very disappointed. I guess you lost not 1 but 4 loyal long time customers. When I told my sisters they decided not to order from Ltd anymore.

Ivone from Alaska USA

This company thrives on false advertising of there products and on top of that will charge your credit card more than the initial amount trying to get your issue resolved is also like pulling teeth all you will get is endless be put on hold and transferred to someone else who doesn't know the left from the right as well as multiple hang-ups I strongly urge you not to use this company for there products there are more competitive companies out there that can provide a better quality of products and professional customer service

Placed an order with them this year about 5 days ago to be exact and I paid in full for my order. Today five days later is when they put shipping info up for one of the three items I ordered. The shipping info is only a trading number with no info further than that, however today I also saw a charge to my card for an additional $20. This prompted me to call the company to see what was going on. So I spoke with an agent as well as a supervisor about my issue with them telling me the same thing that the first payment I made was for an authorization hold. Now I am not new to this but since when does an authorization hold cost the same as the price as the complete order? Anywho so the moral of my story is that I will wait for three weeks approximately for one of the three items in my order, instead of them cancelling like I requested them to do, just to have to return it and wait another possible 7-10 business days to get my money back... SMH never again with this company I was thinking doing lakeside collections but found out that lakeside and ltd commodities are the same company... SMH

Still waiting for order for a month now. They took my money but my order still hasn't even shipped out. This company is bankrupt and are not helpful at all

I have ordered several things from LTD Commodities and everything is great except for things that need assembly. Instructions are either bad or not there and holes don't match up.
Quality is fine. I'm just careful now what I order.

I know that everything is going up in price. But WOW they have really increased there prices. What a bummer. I liked this store.