LookupFare

I needed a couple of urgent tickets for me and my sister. We checked a few sites and found the lowest prices here. I would certainly recommend Lookupfare to my friends and family.

They got some great deals. I booked a ticket for my grandmother using their senior travel deals and must say I got the ticket at a really good price. Kudos to them!

We scheduled a trip for my daughter to see her mother at the beginning of the pandemic and because of safety, we had to cancel our trip. Look By Fare went to the multiple airlines we had used and obtained and managed our flight credits. When my daughter's mother re-booked without notifying me and I contacted Look By Fare, they managed to cancel the tickets and still hold our reservation. Because of all of the rescheduling, with multiple airlines and the complex feat of arranging 3 separate reservations to have us seated with our daughter, there became some confusion and difficulty arranging the same trip again and some of the credits were not originally able to be honored, however when our case was turned over to David Miller, he worked very hard to ensure that we got what we needed in order to get our daughter safely to her mother. He invested hours on the phone with us to ensure everything was correct.

Originally because of the confusion that the multiple reservations created, I was very distressed and frustrated with the whole situation. David calmly listened to my complaints and proceeded to do everything in his power to make every issue I brought to him as correct as possible. I am not always the nicest person, and know I even let out a few rough words, but he responded only with professionalism. They have kept our baby girl from her mother for a month of trying to straighten it out. I can't believe they aren't shutdown yet.

BEWARE if you are directed to this site while booking your flight from another provider. My mom was trying to find a cheaper fare for her trip to Colorado to visit her oldest son. She is 81 years old. She went ahead and booked the flight through LookUpFare and NEVER received a confirmation and she tried to call, email and chat online - they hung up on her, didn't respond to her email and No one is EVER available to chat. Luckily she contacted her credit card company to block any charges. We found a CHEAPER, CONFIRMED FLIGHT on CHEAPOAIR - they sent an immediate confirmation with an itinerary and Flight Confirmation number. BEWARE. BEWARE. BEWARE.

I i book a flight from look by fare on the 12 of November 2021 at 12:13am got the confirmation number and itinerary, layer in the day I got a call that my ticket is canceled and the reason of cancelation is that my card is decline and yet still the money came off the card, look at this ladies and gentlemen, I purchase the ticket at 12.13 am at 2:30 someone used my card to puchase an item from js digital life at 2 30am then at 1:30 pm the agency call and said the flight as been cancelledthis company is scam we need to get the fraud squad involve

We used their website for tickets for vacation and they did NOT deliver. We book economy seating and when we went to check in, the ticket read that we said that we had basic economy and were to pay for all baggage and seats and carry ons. I called them to change back to the original economy pricing, one gentleman yelled and fussed and hung up on me because "I was holding up the line and he had already talked to my husband earlier that day about the transaction, even though I am the one who paid for the tickets." I finally got a hold of the manager and he out right lied to me saying I would only pay one time for the roundtrip and that if I sent him a receipt of my baggage payment he would reimburse me with voucher. No email was sent to me so I could have it writing and I never received my money back on the transaction. I spent $150 more through their site due to hidden fees and charges. FYI when it says economy - youre really getting basic economy and their are charges and hidden fees that come with that. Worst experience. Seriously considering a lawsuit.

Any educated person can see all these names, Aaron Smith and Max Wilson are clearly fake reviews. Who gets the full name and writes in how amazing they are c'mon, and these people never quit, haha.

The price I opened didn't exist, I got "discounts" on a different amount and none of the discount codes I provided worked. It sent me a confirmation email, yet made it seem like I had a more premium flight than I did - wouldn't let me buy baggage, only to find out on my confirmation that I did need to purchase. Also, I received a phone call from Ajax, Ontario, from a random number the next day saying they were lookupfare. (Though lookupfare is. Com and was charging me in USD). And he said they had some forms to send me and needed my ID and BOTH sides of my credit card photos sent to them.

C'mon! Who has EVER asked for photos of your credit card, in an online purchase. When I said, dude, this sounds like a scam, just cancel my reservation he very quickly was like (Ok, we'll cancel), again what company says that and then said "we were only calling as your card showed as fraudulent" and then hung up on me. What company calls YOU if your card shows up fraudulent, and what online purchase goes through if your card is fraudulent, and what bank doesn't lock or flag your card? This is such BS, this company is a complete and utter scam.

Got worried that this might be a scam, but actually had a good experience. I booked two flights for my friend and I for March 2019 online last night and got an emailed confirmation. I immediately got two hang up phone calls from *******607. I then got a hang up call today from the same number this afternoon. I called their 24/7 customer support line from the confirmation email today at *******589 and the girl on the phone said that my tickets were being held and that they had been trying to call to get payment (when I had already paid online). She told me that someone would be calling within 30 minutes to verify payment. I got a call from *******176 after that. She verified the flights and the price from last night and the last 4 digits of my card. They charged my card and I got the e-ticket email this afternoon. I just put that into the airline website and they pulled my flights right up. I don't like that they called me yesterday and today for flights that I paid for yesterday and I am not sure what would have happened if I hadn't called them back, but this did work for me. The hang up calls were very stressful and my card was not charged and I did not get the e-ticket number until today, so that accounts for the 4 stars.

I purchased a RT ticket for myself and a one way ticket for my daughter to go visit relatives for the summer. After getting my ticket booked, they tried to tell me the ticket price for my daughter's one way ticket jumped from $195 to $331! I told them that isn't what is on their website which I was looking at while on the phone with them. I told them at that price it was too much and I wanted to cancel the ticket. They placed me on hold and told me they could get me the same ticket for $221. I told them that was still too high and I could get the ticket cheaper elsewhere. They then were able to miraculously get it down to $198 which I thought was ok. Purchased the tickets got an e-ticket confirmation for my ticket but not my daughter. I called them and they said her ticket was still processing and would take 24 hrs. I waited an entire weekend before calling back and they told me the exact same thing - it would take 24 hrs. I told them that was unacceptable and I wanted everything cancelled and my money refunded. I was told I had to speak to the person who made my reservation who wouldn't be in for another 4 hours. Again, unacceptable and asked to speak with a supervisor or manager. I was told they could issue me a credit. I informed them again that was unacceptable - I wanted my money returned. Was put on hold for over 10 mins and was told they'd have to call me back. My trip is in 2 weeks... needless to say I'm extremely disappointed and will stick to Expedia or Travelocity in the future.

Zero Stars! I booked a flight and an hour later I needed to cancel. Before booking, I confirmed that flights may be cancelled within 24hours free of charge. I called back within the hour and spoke 3 agents (Manual, Sean, and John i believe was the manager) in an attempt to cancel my reservations. I was placed on hold, call transferred, and each time my call was disconnected. I finally questioned whether or not this was a fraudulent company. The agent became very hostile. He proceeded to tell me that I shouldn't have booked the flight (an hour ago) if I intended on cancelling (Unreal!). Keep in mind we are in the middle of a pandemic, this is an international flight to The Bahamas, and new travel updates and restrictions are occurring regularly. They were rude, unprofessional, and downright HOSTILE. They hesitated to return my funds and decided to lecture me about calling their company. Never-mind that I was disconnected each time I asked for a refund. Interestingly enough, I wasn't disconnected at all when I was booking the reservation (curious huh?). At this point, I will be calling my bank to ensure the original transaction is cancelled because I do not trust them. I will NEVER again perform any business with this company and advise that you don't either. TERRIBLE TERRIBLE service and borderline unethical business practices.

OK. I know who you are. This e-mail is for documentation should we go to court. I have sent you 4 or 5 e-mails on this matter.

I ordered above ticket, along with another for my wife, on 7/17/17. There were 5 tickets available on site I thought. You sent only one ticket. I called 5 minutes laterand spoke to one BEN who attempted to get the other ticket, HE SAID. No ticket available so I said cancel. He said he would do so and send me an e-mai. SURPRISE: NO E-MAIL. I did get a charge of $17 on my credit card, probably a cancellation fee, which I was going to fight. Next the full charge for the ticket appeared. Smells of SCAM.

I HAVE DISPUTED THIS WITH MY CREDIT CARD COMPANY, reported it to the Az AG, CFPB and FTC. I SUGGEST YOU CREDIT ALL AMOUNTS CHARGED AT ONCE.

I booked a flight. After clicking on United Airlines, I was directed to this vendor. I thought it was ok since I was directed there so I continued to book my flight. I had confirmation and thought all was well. A few days (Literally), prior to our departure date, I thought I would check our flight status. I couldn't find anything, so I contacted LookupFare only to be told that we did not have booking. They said that the fares had gone up and they could not book our flight for the advertised price. They said they tried to contact me which they obviously did not. And they could now book me, but the cost would be increased by close to $300.00 dollars. I frigging unloaded on the frigging idiots. I won't go into detail but I was one pretty pizzed off individual, and I let them know it. I asked for the Manager, and after several minutes, I was told that they could book my flight for the original price. In the end (after several phone calls to United), I was finally confirmed through United. Stay away from this booking company. DO NOT WASTE YOUR TIME! They are a total sham, bait and switch etc. Save yourself the stress.

I wish I could give 0 reviews on this "agency". It's true he worst service I've ever used. When I first booked the flight, they called me so that " I could get a seat assigned". Since I didn't get my confirmation email after booking the flight, as usual, I thought this was a scam. After I called my bank to cancel the transaction because I never got the confirmation email, I finally got it. After that, I had a huge problem because my second last name wasn't included in the ticket, these people had me calling Iberia because "based on their policies" they couldn't do anything to change/add my second last name. That was a lie, I called Iberia and they said they couldn't do anything because the ticket had been bought by a third party (cheapflights.com). At this point, I was very disappointed i was not only going to miss my vacation, but also loose my money. Plus, lookup fare kept telling me to call them back in 4 hours, in 8 hours, in 10 hours call after call and I was stupid to keep waisting my time in this scammers. They never got it resolved, but told me my only option was to book a new flight and then, I would get reimbursement of my money. HELL NO. How would I know i was going to get my money back?
Now, I'm waiting to see if my bank can do anything about this, all I can say is PLEASE don't use this website. You can also deals through justfly.com or websites with better reviews. These people would yell at you and try to make you believe it's your fault they're stealing your money.

This place is not answering my calls at all! I booked with them for my husband's 30th birthday to Cancun late March 2021 for June 6th. They found tickets with American Airlines totaling $1,439.23 for myself and my husband and 2 kids. On the AA website, it said my trip total was $741! That was the first thing. Then I called them and they were trying to justify themselves and swore up and down that they were honest and I was not getting scammed! I confirmed with American Airlines and they said my info was in the system but tickets were not confirmed. Lookbyfare told me not to worry that they will be. I called today since we leave on Sunday, June 6th, and come to find out that those rates and times NEVER EXISTED! So now I had to book them directly with AA and of course, a lot more expensive. These people now from Lookbyfare will NOT answer my calls for a refund! I'm going to call my bank now to dispute the charge and I will be reporting them. EVERYONE PLEASE STAY AWAY FROM LOOKBYFARE!

I usually find the best deals on Lookupfare. Plus, the customer service agents are so helpful and courteous. Highly recommended!