LookupFare

Thought I was booking through Air Canada, I have no idea how i connected with this company! I had to make a change to the flight and they charged me over $1000. 00 US to change it. I paid for it because it was an emergency and we didn't have a choice, looking back i should have just canceled the flight and booked with air Canada, would have been way cheaper! A 500.00 flight ended up costing me $2000. 00. Disgusted with this company!

Im not even sure how, when booking on the home page of an airline site, this company even was able to interrupt my ticket purchase. They told me I was booking Economy, even the receipt they sent showed Economy Class, and then I discovered that they had booked the flight as Basic Economy which is a whole different set of circumstances.
The flight actually was booked at less than what I was told, and at a higher price than what the flight actually showed.

This site is a scam. Their supposedly 24/7 customer support line is fake and their "confirmation" email does NOT have a record locator to confirm your flight with the airline. Valid third party booking sites like Expedia always give you a record locator to let you confirm your flight with the airline itself. No record locator means no proof of booking.

As with some other reports I've read of this site, I am not entirely sure how I ended up there instead of United's site. I was trying to book with United directly and the entire site appearance changed drastically at checkout. At that point, I also noticed the URL had changed, although I don't know the exact point in the process at which I ended up at the scam site during the booking process. If you ended up checking out through this site thinking you were booking through the airline itself, call your credit card company immediately.

Horrible service, I booked and they sent me a confirmation with something else completely different. I called immediately, obviously. They wanted to charge extra, for something i didn't do, and they would ask something I will answer and they will come up with something different, very frustrating! It was a waste of my time and money. I couldn't cancel and get my money back. I would make sure my friends and family will not ever book through LookupFare

I booked a flight from Orlando to New Jersey. I received a confirmation. A few hours later I received a call saying my credit card was declined. BUT, my credit card was charged. The next day I spoke to a representative and I gave her a different credit card. They booked the flight but I never got a confirmation. I tried calling customer service and couldn't get through. When I finally got through (7 hours later) I was told that I would receive it between an hour or 24 hours. I received the confirmation email 4 hours later. I called back the company the following day to let them know the first credit card I gave was charged. The customer service representative said that there was a glitch in the system and he saw that my card was charged and to send an email with proof explaining what happened. I sent a email explaining I was charged twice. It's been a week with no response and my card has yet to be credited back!

First I typed in another booking site and Lookupfare popped up with that site included in its title. Being in a hurry and emergency situation I mistakenly thought I was dealing with the site I intended to use. This site quoted a price then when I booked the flight it said transaction pending contact. They never contacted then when we did the price was raised $50.00 more then the flight was finalized at that price. Then received email with that price and confirmation. Then 3 hours later received ticket email and it showed where this company charged $440.00 above the price agreed upon. So needless to say DO NOT USE THIS SITE ITS A SCAM!

5 Days before my trip I looked at my confirmation E-Mail (I should have checked sooner) and my flight dates were not what I picked they are dates I never looked at, I booked 12-. 22-18 and 1-1-19 my ticket was 12-25-18 and 12-29-18. I do not feel I entered anything wrong someone was looking over my shoulder confirming with me. I called Customer service to be told that I booked a sub-economy ticket and I could not get a refund or change the dates. I suppose it said that some where in the fine print. I ask about the travelers insurance and was told it only covered medical problems or catastrophes, I'm sure that was in the fine print also. I called the Airline and was told some agreement with the 3rd party prevented them from doing anything because this was a sub-economy ticket. Rebooking now has cost me double the flight cost and I'm out every thing for the first ticket, I feel totally ripped off.

TERRIBLE! I went to Interjet airline web site and booked my flight. They had 3 different prices and I went with the middle price because you have free luggage and can pick your set. When I went to pay the web site to get that package I had to upgrade to the traveler's concierge plan? I said OK and was 39.00 more. When I go my conformation # and It was from lookupfares. A week before the flight I tired to get the seats with Interjet and keep getting an error I called and they told me to call lookupfares? Lookup told me I didn't have that up grade! That the
Travelers Concierge Fees was an insurance plan if I had to cancel! WHAT? Yes if you cancel you get 100% refund. Well the next day had and emergency and call to cancel. Was told that refund was only good of 24 hours after booking! I would get a credit for my next flight if I use it in 1 year. I ask about a refund and only get 1/2 of what I paid!

THE WEBSITE IS A SCAM!
The worst booking experience I ever had! They sent me a confirmation email saying my tickets were booked and I was all set to go. The next day I woke up to an email saying that the booking didn't go through because my card was declined. This was a lie. I called my bank and they had not even attempted to charge my card. When I called lookupfares customer service they said they had tried to charge my card (lie) and now my flights had gone up in price and I would have to pay around $200 more. They would not honor the original price. Customer service was extremely rude and unhelpful.

They suck you in with a lot fair then say there will be an alternate date for your travel.
Well, it taught me a good lesson.

Got them through travolic.com, got email from them after booking with booking number. This morning got a call from guy with indian (or pakistani/egypt) accent that they want more money to CONFIRM the tickets) as my tickets are not confirmed. I said to the dude this feels like a scam, he said no it's not (of course!)

I got to call the other 2 numbers on their site and got a girl with dog barking behind that she tried to hide by turning off the microphone)

After 15m of doing nothing she transferred me on what is called the "purchasing department". Which it feels was a guy driving the car)

That dude tried to play the game until I told I heard a dog barking and he said everyone is working from home

And if I want to cancel they will issue a travel credit)) or that I have to call the airline company and cancel it (without even having a ticket #).

So anyway I called Lufthansa and guess what we're not even on a waitlist by using that booking agency # in the email.

So go to your credit card company and cancel there if you get the payment on the card.

Also travolic.com aggregator has no US phone numbers - it's the company from Egypt. So I guess they're also a part of the scam scheme.

Use cheapoair.com instead.

Kudos to Lookupfare man! They always find me the cheapest flight tickets and usually with my preferred airline. Id certainly recommend them to friends and family.

Popped up during searching for flights from Norwegian airlines, without even knowing it was a different site. Paid for the air fare and noticed it was for different days that I intended to book. Called them and the graciously said I can not cancel... Even though on the itenerary it said I have 4 hours to cancel. Was told no. So I changed the dates and they charged me $375 more even though the flight was $724. DO NOT BOOK WITH THESE SCAMMERS. YOU WILL BE SORRY

Threatened By Marselius today after my review
We purchased a round trip Seattle to Istanbul on March 6th for March 16 depart and 3/26 return. We received a text from Lufthansa 1 segments of our return flight Munich to Chicago is cancelled do to Strike. I called lookupfare.com immediately customer service denied and said your flight confirmed do not worry I told her Lufthansa web site shows cancellation and replied do not worry, next day I received another text from Sunexpress and said due strike your Istanbul to Munich flight cancelled. I called again lookupfare again he denied any cancellation, on 3/25 lookupfare called and said your flight cancelled but do not worry we are looking for alternative flight for you after long wait they said nothing available on 3/26 but don't worry we will find a flight then offered Air Lingus and Emirates flight which is more then $1800 one way return flight on 3/28. While I was on the phone with them I find tickets on Turkish airlines $1364 for two on 3/26 he said those are stand by tickets and not confirmed while I was on the phone with them those tickets sold out, finally I had to spend another 2 days in Istanbul pay for hotel and food and missed 2 days from work and solution given you may received some $600 to $800 total refund. Terrible company if there are no star available I will give them 0 star.I got a call from luukupfare today and got Threatened by Marselious if I don't take my fair review they will block my refund which I will be receiving from United Airline

Do not book your flight with this SCAM company! Save your money and go else where. I booked 3 economy round trip tickets with this company and got emails from them on two separate dates. First stating my tickets were basic economy and one day later another email stating that my tickets we're ECONOMY. When I called to sort out the confusion, the customer service guy was very rude and basically told me it was a human error. That I should read the fine prints on the confirmation. Which says that baggage not included. I then asked him why the company would send me two different emails and what is the difference between basic and economy tickets? He could not answer and kept going in the pointless circle that I had to read the fine print. This is the most irresponsible booking source that I've ever come across throughout my years of traveling. They refused to take responsibility for their own errors and customers pay the price. And now I stocked with 3 basic economy tickets that I paid on economy price. In addition I would have to pay to check my bags separately. All because of a mistake this company refused to own up to!

Absolutely horrible experience with them! I booked a flight with them, called and they said the booking is confirmed, not to worry. The next day, I get an email saying that the booking is cancelled! I had already spent money on renting a car and insurance, and when I call to ask why, the representative states that the flight itself was cancelled. I call American airlines, they say it is not cancelled. Then I call them and they keep saying the same thing, that it is not their fault. The representatives were absolutely horrible, they would cut me off when I spoke, didn't let me finish my thoughts, and resolved absolutely nothing. They did not even want to transfer me to their supervisor. When I finally got in touch with the supervisor, he said the same things as the others, and had a horrible attitude too, did not resolve anything. Worst experience ever, stay away from them! Only option they gave me was to book the flight again, which now they were charging more than double what they originally were offering! Absolutely terrible.

The agent was very well-mannered and respectful. She was not only very kind to cancel my tickets at no extra cost, but also found me a ticket in the very next flight.