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Arthur F.

1
Level 1 Contributor

Contributor Level

Total Points
245

3 Reviews by Arthur

  • Citigroup Private Bank

2/19/18

SCAM SCAM SCAM--Benefit cannot be utilized because small print says if you've had a previous illness that's a pre-existing condition---SCAM. Bad news because you think you have coverage and don't buy any.

  • GoToGate

8/7/17

2:11 PM (23 hours ago)

Gotogate, Miami, Fl. A partner of ta large Swedish travel agency. I used to like Swedws

I buy 2 tickets for about $130. GOTO says one has 24 hours to make changes. To play safe I buy more time. Within the 24 hour period, I find I booked the wrong date. What these Pirates do not disclose is that they charge more than the original price of the ticket to change it. People who think everyone else is stupid are really stupid. So, I tell them I will not be ripped off and either change the flights as promised or cancel and refund. They then stonewall, obfuscate, lie anything to steal from me. Finally, they say they will only charge $120 to change one ticket. I have asked for that ticket change, for the one ticket, innumerable times with no result. Can not get a physical address; they are tied in with a large Swedish company. Surely, these people should not be permitted to rip off the citizens of Az. My preference is being refunded the whole amount and rebuying from a semi-honest outfit. I will settle for them issuing the 2 tickets at the time requested or the one ticket they have agreed to change. In the latter case, I am confident I will get my money back eventually. Again, please get these people out of Az.

AVOID GOTOGATE LIKE THE PLAGUE THEY ARE!

  • LookupFare

7/22/17

OK. I know who you are. This e-mail is for documentation should we go to court. I have sent you 4 or 5 e-mails on this matter.

I ordered above ticket, along with another for my wife, on 7/17/17. There were 5 tickets available on site I thought. You sent only one ticket. I called 5 minutes laterand spoke to one BEN who attempted to get the other ticket, HE SAID. No ticket available so I said cancel. He said he would do so and send me an e-mai. SURPRISE: NO E-MAIL. I did get a charge of $17 on my credit card, probably a cancellation fee, which I was going to fight. Next the full charge for the ticket appeared. Smells of SCAM.

I HAVE DISPUTED THIS WITH MY CREDIT CARD COMPANY, reported it to the Az AG, CFPB and FTC. I SUGGEST YOU CREDIT ALL AMOUNTS CHARGED AT ONCE.

Arthur Has Earned 5 Votes

Arthur F.'s review of Citigroup Private Bank earned a Very Helpful vote

Arthur F.'s review of LookupFare earned 4 Very Helpful votes

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