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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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My experience could not have been any easier, from my initial order it was just that simple! I had to change my shipping address and they got back to me the very next day! Great job oh and the price was very fair
Thx
Ernie
It was easy to track my order. The packaging kit was greatly pack in and delivered with care.
Easy, affordable, super fast. I'll never go anywhere else to refill my eyeglass prescription.
Nicely done... think it's a little too expensive, but decided to splurge because I like my frames.
You guys did amazing making my lenses and now i can see thank you guys so much guys!
Wish there was a negative stare rating - I am SOOOOO mad about this. They took the money quick - & I didn't have a problem with the time it took for the glasses to me. I do, however, have a VERY LARGE problem with the lenses. I provid a copy of a current prescription. This was NOT a $75.00 pair of glasses - They are SO incorrect. I am too mad to write this review at the moment. I am sure they have gotten something right, just not mine. WOW! When wearing, one of my eyes looks three times bigger than the other.
Lens blurry near and far, either wrong rx on my part or error in production, need sorted out b/c I am so excited about the Bose component, instruct me where to send for a fix. Kris McGrath MD *******500. I put in 2 e-mails to your support center and no response.
I had no idea what to expect in getting my ray ban lenses replaced with prescription, but this was easier than I could have imagined. The service took about 3 weeks total for me, and now I can wear my favorite frames again!
Lensabl took my non-prescription sunglasses and installed my single vision, distance prescription lenses in the brown colored lenses that I requested. And, at a reasonable cost ~ $100. The craftsmanship and quality are top notch! I'm a happy customer and would recommend their service to friends and family.
I am very pleased with the new lenses in my old frame. The Rx seems perfect. The lab communicated during the process and the turn around time was reasonably short.
I will definitely use Lensable again.
I hesitated for 5 months prior to ordering and Covid 19 made up my mind. I should have ordered earlier. Fast, accurate, friendly. I will be using this service again
I purchased Lens for my son. After receiving them he couldn't wear them for any amount of time. His vision in them was distorted. Sent them back to get fixed. When received second time he had the same problem. Took them to the eye doctor to have her check them and the prescription was wrong. They were made stronger than his prescription. She questioned whether we had blue light lens which we had paid for. Also said with his prescription he needed the highest quality of lens material in order to not have distortion. I plan to contact sales person to ask for a full refund. Eye doctor is remaking lens for us.
I didn't want to go into a store due to Covid, and none of the frames I found online fit my narrow face. So I got my prescription from my doctor, entered it into the website, and sent off my old frames. Easy as pie and they look great!
Very easy to place order
Great customer service - very helpful and responsive
I am really happy with the whole process.
I received a pair of glasses as a gift. Sure enough, COVID hit and 4 months later, I still hadn't put lenses in. I found lensabl and it was an easy and quick process. My prescription is the same as my previous pair, but the lenses are obviously higher quality. I'm very happy with the result and I will be using them again in the future!
I sent over a pair of knock around NERF special editions and spent way too much money doing some custom lenses, but it was totally worth it and I love what I ordered!
In the midst of Covid 19, as an elderly person, it was difficult to go out to get new glasses even as my eyesight was failing. I found Lensabl online and thought I'd give it a try. I'm sure they have had a lot of customers with the same idea so I wasn't surprised that the wait was pretty long. However, I received my glasses yesterday and the lens were perfect. Thanks to all the technicians who did a great job.
Great instructions and ways to measure. We gave a pair of Bose glasses as a gift to our son, which made getting measurements a little sneaky, but the glasses that came were a perfect fit with the prescription spot on. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members