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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I have a particularly high positive prescription so I was SO pleased to find an online company that could make glasses with my prescription, and for an excellent price. There were a few delays due to some manufacturing issues with the frame and my high prescription, but the customer service team were very responsive and communicative. Will definitely be coming back
Quick service and the quality appears very good. Just wish the lenses were cheaper.
Love the Palisades frame! Lens are perfect! Best of 2020, so far!
Very comparably priced with other online companies. Quick turn around time, less than two weeks. I ordered lenses for my trifocals and they were correctly placed.
I loved the whole process. It was quick and the lenses are of great quality. Thanks!
I would have liked to be recommended thinner lenses. Other than this I am happy with everything.
Please see the title for the description of my experience
As my eye sight changed I faced the prospect of tossing out the glasses and frames I so enjoyed, and then I found out about Lensabl. In that I no longer had to start all over finding frames that I liked and engendering the cost for those, Lensable was such I great idea and financial savings. My experience has been great and I have shared it with friends and acquaintances who may be in the same situation. Lensabl's service has been great. I don't often write reviews for products or services I've received - but my experience (for two pair of glasses) has been more than I expected. Without question or hesitation I would recommend this company. (In fact I'm waiting for them to grow and go public so I can purchase their stock.)
The process of getting my glasses' lenses replaced with Lensabl was excellent. Straightforward, easy process, quick and good quality. Happy to have new lenses in my same frames!
Better than new and now I can enjoy the sunshine with prescription glasses.
Easy process from start to finish...packing and shipping to Lensabl was easy and return of completed order worked perfectly.
I do not recognize the order number or date. Neither is correct
Was thrilled to find a company that would put my new Rx in old fav frames, at a reasonable cost. COVID-19 slowed the process down, but the end result is terrific.
I can't believe they were able to switch lenses. I received my"new" glasses in about 3 weeks after I sent them off, even in the midst of the COVID-19 pandemic. They turned out great.
I've been telling everyone I can about Lensabl.
Although you command a high price, the work you do is excellent. I will probably order from you again. If it happens, it will be my third purchase.
This is my second purchase from Lensable and I am truly amazed by your service! I love the beautiful frames that I received and the lenses are crisp and clear. And do I even need to mention the fabulous price? Incredible!
Glasses originally arrived with a screw missing that I could not fix. Customer service immediately sent me a label and the glasses were quickly fixed and returned. Would definitely use Lensabl again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members