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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I am very satisfied spending my money with Lensabl. The quality of the lenses are spectacular. I also didn't have to wait too long to get my glasses back because they do a great job of working on them so they can send them to you. I am wearing my new glasses and I love them. Thank you guys for helping me get lenses on my frames!
Ordering anything during this virus is risky but I received my old frames with new lenses yesterday and look forward to wearing them
Received 2 pairs of old eyeglass frames with new lenses!
Frames have been tightened.
2 cleaning kits.
Old lenses returned.
1 to 10 level of satisfaction: 10.
Fantastic customer service and fast turn around with my wonderful new lenses.
I had a great experience with Lensabl from start to finish. They did everything right - from obtaining the product to obtaining my prescription glasses to arrival of final product to my doorsteps.
If I can just suggest to update the customers as to the progress, cuz it took about a week and a half for the product to deliver to my address; this would only by my recommendation. Otherwise, everything was perfect!
Amazing thank youDuring Covid it's nice to have an option to replace my glasses online I ran into no problems they were mailed as promised and I'm back amongst the seeing people of society
WE ordered a BOSE glasses product and wanted it to have a bifocal prescription lens, progressives and transitional lenses. I sent in the eye prescription from our optometrist and Lensabl made the lenses. We received them and they are right on! Perfect. I had no idea they would be a good as they are.
Very nice packaging. Good services. The lenses were perfect. Will definitely purchase again.
The whole process was pretty easy and went smoothly.
I bought some large, vintage, designer frames and sent them to lensabl for blue light lenses. The experience was so simple and the glass look freakin awesome! Very happy with the entire transaction. Can't wait to do it again!
Great work for a great price! I searched for over two years to find an optical lab that would put lenses in my rare frames and this is the only place I could find that could do it. I just mailed in my frames and within a couple days I had them back!
My glasses fell to the bottom of a pool and while diving for it, the frames and lenses got scratched on the pool floor. I was devastated because I love this pair of glasses and was thinking of purchasing a whole new pair. That would be a $100+ purchase more than I did with lensabl.
So I searched lens replacement and found lensabl. I placed an order and sent my glasses in within the day. I printed out my box label which they sent immediately. It was hassle free and was able to confirm that they received my glasses.
My only recommendation is that you make an account with them at checkout so that you can check the status of your glasses. Otherwise, you don't get step by step notifications through email and you'll be left to worry on the status of your glasses and service. They're also a smaller business so they do not have a phone number. This worried me but they reassured me through email. They did excellent.
It took about 2 weeks for full repair and delivery. I am very pleased with my new lenses and their packaging is very sleek and convenient. I highly recommend lensabl and appreciate their team! Thank you guys!
It took almost a month to get my glasses. Once I received them, I discovered that the reader part of the progressive prescription is way to low in the lenses. It is so low that in order to read a book I have to hold it against my stomach or I have to raise my head like I am looking at the ceiling or high up on the wall. I have to do the same thing to use my computer - I have to raise my head at an angle that looks like I am looking at the ceiling or high up on the wall. Horrible experience!
I just received my new glasses & they were made to the wrong prescription. My set from Warby Parker made from the same prescription is perfect, but these are so far off they are simply not wearable
I found my perfect sunglass frames at Slyk Shades online and Lesabl replaced the lenses for my sunglasses with my prescription. The work was done quickly and I am very pleased with the results.
The lenses look and feel great. Definitely happy with the result. However, it is a pricey service—getting a brand-new pair of prescription glasses costs about the same. I don't need the extras (a new case, cleaning supplies). The base price should be cheaper, and the lensable-provided case + cleaning supplies should be optional add-ons.
I cannot express how crystal clear these lenses are! Ya like I'm not wearing glasses at all. Quality and workmanship is glorious; better than any other shop, both on and offline. Completely worth it, and I'll continue to come back again and again.
The prescription is not working I cannot see with these glasses I need to have a replacement or a return and get my money back
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members