website thubmnail of Muunel
How would you rate Muunel?
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India
1 review
1 helpful vote
Follow Michael P.
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They are worth a try
October 1, 2021

I was really pleased with their accurate customization of the lenses according to my needs. They adopted a really thorough process which took me about half an hour to complete. They are worth a try and I recommend that people who are usually on the lookout for a new pair of glasses opt for them for their next purchase.

Date of experience: September 30, 2021
California
1 review
1 helpful vote
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Truly unique Collection
September 5, 2021

I like the fact that they have provided such a nice collection of glasses for their customers. Their collection is truly unique than other brands and I can certainly feel the retro inspired designs. I ended up ordering 2 units instead of one. Simply couldn't resist.

Date of experience: September 4, 2021
New York
1 review
1 helpful vote
Follow Louis P.
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I can only say that the glasses are got are better than any other glasses I have. The lens is very thin and provides crystal clear vision. I can spot things more easily which was a challenge with the glasses I used to wear earlier.

Date of experience: October 6, 2021
India
2 reviews
2 helpful votes
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I ordered a lens from them which was of the wrong size which was my mistake entirely. I contacted their customer service and they readily started the replacement process. My replacement order arrived 3 days later. I am
Thoroughly enjoying the product.

Date of experience: September 23, 2021
India
2 reviews
1 helpful vote
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Everything about them seems impressive. The website is convenient to get through, the designs are unique and jaw-dropping, the product quality is top-notch, and the customer service is incomparable. I had a great experience with them and would purchase from them again.

Date of experience: March 17, 2022
New York
1 review
1 helpful vote
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Satisfied with glasses
October 6, 2021

I got myself a pair of prescription glasses and I am thoroughly satisfied with the quality I am provided at such a cheap price. The visuals are crisp and the lens feels less strenuous for the eyes as well.

Date of experience: October 6, 2021
New York
1 review
1 helpful vote
Follow Madeleine W.
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I would like to commend the services of Raphael at the muunel.com store. He was thoroughly competent, thoughtful, and extremely polite in dealing with the matter, and I can only say Thank You to muunel for your wonderful staff, and the incredible service you offer.

Date of experience: May 29, 2021
India
2 reviews
1 helpful vote
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Best option
March 24, 2022

This is one of the best options for you if you are looking for a pair of prescription glasses. The glasses are of top quality. They were thin, and the visuals were crisp. It was like I was viewing the world through a 4K screen.

Date of experience: March 23, 2022
Texas
1 review
1 helpful vote
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Glasses were good
July 28, 2021

I ordered my glasses, and they were shipped within 3 days, which really
Surprised me. The only problem is they shipped the glasses via USPS First
Class. After waiting a week with no updates to the tracking number, i called
Customer service. The rep was extremely helpful and said they would send an
Inquiry to USPS and if the package doesnt move within 48 hours they will make
A new pair of glasses and ship them next day air ups. Well you guessed it,
Muunel sent the next day air glasses 2 days later. The quality of the glasses are
Superb for the price you pay, and honestly they are pretty much equal to MUCH
More expensive glasses.

Date of experience: July 27, 2021
India
2 reviews
4 helpful votes
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Superb Design
March 18, 2022

The designs they offer are superb, and I had difficulty settling on one since I am on a budget. But I will go back and get a few more designs this coming month

Date of experience: March 17, 2022
New York
2 reviews
0 helpful votes
Follow Hamza S.
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Very good customer service. Right away you have someone in the chat who helps you with everything you need. I had to change a size and the customer service is excellent, being just a chat.

Date of experience: May 29, 2021
New York
1 review
1 helpful vote
Follow Stella A.
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The choices they are providing are extensive. They seriously deserve much more recognition than they are currently getting and I'm pretty sure they are going to go big in no time.

Date of experience: October 5, 2021
India
1 review
1 helpful vote
Follow Genna L.
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Good Service
June 1, 2021

Consistently good service and next-day delivery is as promised, even during the sale period. Also prompt refund service.

Date of experience: May 31, 2021
Texas
1 review
1 helpful vote
Follow Lyra C.
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I ordered and received my glasses within 7 days. Perfect glasses. Perfect service!
Highly recommended...

Date of experience: August 4, 2021
New York
1 review
1 helpful vote
Follow Jiva W.
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Brilliant top service, handled my exchange super fast and kept me informed the whole way, Can recommend it to you

Date of experience: May 24, 2021
New York
1 review
1 helpful vote
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Ordered glasses online last week and the free delivery was fast and the gift packaging is amazing. I love muunel designs and their customer service!

Date of experience: June 23, 2021

Overview

Muunel has a rating of 4.9 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Muunel most frequently mention and customer service. Muunel ranks 31st among Eyeglasses sites.

service
9
value
9
shipping
7
returns
7
quality
7