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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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So easy to enter my prescription, and order the new lenses. Box to ship my old glasses received, sent and returned very seamlessly. The new lenses were perfect.
My glasses turned out just as great as the first time. I had an amazing experience with Lensabl. The website is easy to use and the entire process was seamless and efficient. Thanks for doing great work!
I'm at an age that doing things online is intimidating. But due to COVID 19 my 2020 eye care changed. I had to make a choice and that choice was Lensabl. I had a few challenges, but I was coached through each one. My glasses are so great but I'm obsessed with customer service. People who go the extra mile for you. They went the extra mile for me and I'm grateful!
I used Lensabl for the first time for lenses I had purchased a year ago. I am so happy with the results! Lensabl's website and up to date status of my order was great. I see a repeat customer in the future!
Great and fast service from lensabl. Lenses quality and fitting are perfect.
Great quality and easy ordering. Quick shipping to Hawaii too!
First it took them around 3 weeks to get my glasses back to me, considering the fact that I tried saving time by printing the shipping label and ship it myself. Second I had shipped my sunglasses to them in the original case which was not shipped back, instead it came in a Lensabl case. Overall I expected a lot more from them based on the reviews and that they are a bit pricey compared to others. Besides that the sunglasses look really good and the lenses are high quality.
This was a ah ha moment... I stepped out on faith with your company. I'm ecstatic, GREAT JOB!
They fit very well, I'll definitely tell my friends.
The lower reader part is so low! I really can't read with out having to raise my head - an expensive mistake. Other wise good job.
I am delighted with the result of my lens replacement order. I broke my glasses in the Spring, and had to quickly get lenses put in some old frames by my eye doctor. That was fine, but expensive. I really wanted a back up pair and had other glasses I liked but needed new lenses. I wear progressive lenses so it's an expensive prescription to replace and I wanted to see if I could do it more affordably. I searched, found Lensabl as highly rated and went ahead with the order. The process was easy, the cost was less than half of going through my doctor, and the glasses work great. Thank you!
I had an expensive frame from MOSCOT in NYC. The glasses got scratched. Lensabl replaced them with new lenses using the original frames. And these Progressive lenses are far superior to the originals installed by MOSCOT. And much less expensive!
Everything was great, except for the turn around time from when you place an order. Site says 6 days after order is received, but mine to 14 and there were no updates in the interim. Otherwise, a great place for those of us who cant spent $900 a year on new glasses
Much cheaper then my the lenses at my eye doctors. Great quality
I forgot to included the lenses with my sunglass frames and they notified me right away and sent me a second shipping label. Furthermore, I accidentally included a personal item in the shipment of my demo lenses to Lensabl and they sent it back to me! I would like to thank Jayme for the excellent communication and performance. I do not actually have my sunglasses back yet but the service has been great so far.
Shipped two frames so new lenses could be installed. One regular pair and one pair of sunglasses. I really liked the frames and they were in great shape. Went on line, followed the instructions and whalla, my glasses arrived in about four weeks from start to finish. That is the only negative. I am happy about the quality of the lenses. I also liked, I could keep my old frames.
Hard to believe you can receive prescription eye glasses by mail. Simple process submitting RX and then a picture of you with your frames on - free shipping also. So surprised that it worked so well and the glasses are perfect!
Very Good customer service, Good products many options.
Order arrived as described with all requests as attached with the order..
My favorite frames are terrific, refurbished. It was expensive though. I could have bought a new pair!
I'm so happy I found you guys/girls! This is my second pair of repaired glasses!
Excellent experience from beginning to end. Thank you. Appreciate the new case and lens cleaner and cloth as well! Very professional.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members