business logo of Lensabl

Lensabl

Overview

Lensabl has a rating of 3.7 stars from 5,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses and great job. Lensabl ranks 2nd among Eyeglasses sites.

service
1,051
value
581
shipping
569
returns
242
quality
560
This company responds to reviews on average within 0 days

Instant Feedback

5,696 reviews
+344
How would you rate Lensabl?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Kim R.
Unfollow Kim R.
Send Message
Share Review
Report Review

Good quality
October 9, 2024

Easy to order and surprisingly nice lenses! Good quality. Will order again.

Date of experience: September 29, 2024
California
1 review
0 helpful votes
Follow Darryl W.
Unfollow Darryl W.
Send Message
Share Review
Report Review

Everything was fine
November 28, 2024

Everything was fine.no problem at all,I'm very happy with it

Date of experience: November 18, 2024
Vermont
1 review
0 helpful votes
Follow Mileane S.
Unfollow Mileane S.
Send Message
Share Review
Report Review

Great work
August 18, 2024

Awesome! My prescription was perfect. It took little longer than I thought but overall I'm very satisfied

Date of experience: August 8, 2024
Arizona
1 review
0 helpful votes
Follow Monica B.
Unfollow Monica B.
Send Message
Share Review
Report Review

Greaet experience
November 28, 2024

It was an easy experience, no issues, they sent me a box to send my frames in

Date of experience: November 18, 2024
Texas
1 review
0 helpful votes
Follow Maylene H.
Unfollow Maylene H.
Send Message
Share Review
Report Review

Too long
June 13, 2024

I waited two weeks and contacted your company. There was no response about why lab had not finished my glasses. Finally at about 4 weeks after I ordered glasses, the lab said they could not do my prescription in the glass I had ordered. I was compensated $80…. Finally received glasses more than 5 weeks after I ordered them…

Date of experience: June 3, 2024
Connecticut
1 review
0 helpful votes
Follow Walter L.
Unfollow Walter L.
Send Message
Share Review
Report Review

Disappointed
May 26, 2024

Service is a bit slow, lenses are quality but the tint seems wrong, I chose the medium blue tint however they are the lightest and barely noticeable. Out of three different times Ive used your services only once have things been exact. I'm willing to concede that maybe my expectations of the tint is off however Im going off the computer generated image on your site, maybe photographs of the lenses would be better

Lensabl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 16, 2024
GB
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Send Message
Share Review
Report Review

Great quality of lenses!
June 17, 2024

I'm very impressed with the quality of your lenses and even more impressed by the fact that you contacted me to say that you rejected the quality of the initial lenses you made for me and made a second set in order to make sure I got good quality lenses. I have had trouble getting good lenses from my optometrist in the past. I will definitely be ordering again from Lensabl.

Date of experience: June 7, 2024
Ohio
1 review
1 helpful vote
Follow Peter S.
Unfollow Peter S.
Send Message
Share Review
Report Review

First online order
October 9, 2024

Nice easy process to order glasses. Will try online ordering again

Date of experience: September 29, 2024
Minnesota
1 review
0 helpful votes
Follow Jennifer F.
Unfollow Jennifer F.
Send Message
Share Review
Report Review

Best prescription sunglasses I've had
June 22, 2024

It was easy to order and add in my prescription. When my Goodr glasses arrived I was super excited. They are crisp and clear! Best I've had in a long time and that includes where I normally get my glasses.

Date of experience: June 12, 2024
California
1 review
0 helpful votes
Follow Chandra L.
Unfollow Chandra L.
Send Message
Share Review
Report Review

Lensobl is a very good service.
June 14, 2024

I had two pairs of glasses I wanted to get prescription lenses added to, a Gucci and a Cartier. I sent the Cartier in first and I was very happy so then I did the other pair. Honestly the quality was better than I got through my Optometrist. Anyways I would definitely suggest this service to my friends,

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
Follow Angela C.
Unfollow Angela C.
Send Message
Share Review
Report Review

Great service
October 8, 2024

Was fast and easy! I was on a business trip and needed lenses fast.

Date of experience: September 28, 2024
New Jersey
1 review
0 helpful votes
Follow JOE L.
Unfollow JOE L.
Send Message
Share Review
Report Review

GREAT JOB!
October 8, 2024

Rec'd a great case & cleaner. Wish the Brown lenses were darker

Date of experience: September 28, 2024
Arizona
1 review
0 helpful votes
Follow Jason M.
Unfollow Jason M.
Send Message
Share Review
Report Review

Easy and fast
September 3, 2024

It was so easy to order frames and lenses, my new glasses came quickly. Extremely satisfied and coming back for more in the near future.

Date of experience: August 24, 2024
North Carolina
1 review
0 helpful votes
Follow Will E.
Unfollow Will E.
Send Message
Share Review
Report Review

I was very happy to find a lens only service since I loved my existing frames. They walk you through a simple process to add your prescription then send your frames in, and I think the pricing is much better than going to a local store. Glass cans back good as new! The only knock on them was after they received the lenses their tracked never really updated the eta, but I called them and they provided a better update right away. Would use them again and recommend!

Date of experience: May 8, 2024
Oregon
1 review
0 helpful votes
Follow Bruce S.
Unfollow Bruce S.
Send Message
Share Review
Report Review

No confirmation of receipt
no emails of progress…
not told it had been mailed back

All in all useless communication…

And really the transition lenses are "weak" not dark enough
So a poor product!

Date of experience: July 10, 2024

Awful
May 7, 2024
Previous review

Awful. Took 7 attempts to get in an order

If you need us to sign up for an account first why not say so?

Did not understand what the premium m coatings did or why pay that much?

And what about pictures of the transition colors in finished lenses

Date of experience: April 25, 2024
California
1 review
0 helpful votes
Follow Miguel R.
Unfollow Miguel R.
Send Message
Share Review
Report Review

Quality product and fast delivery
July 18, 2024

Amazing customer service and communication. Ordered my ray ban metas from here and they were not in stock. I was told right away and they were shipped a few days later. Awesome!

Date of experience: July 8, 2024
Michigan
1 review
0 helpful votes
Follow Kassem B.
Unfollow Kassem B.
Send Message
Share Review
Report Review

Great customer service, fast responses, delivery was quick too.

Date of experience: September 27, 2024
New Jersey
1 review
0 helpful votes
Follow Amy B.
Unfollow Amy B.
Send Message
Share Review
Report Review

Lens replacement went as expected
October 7, 2024

Good price, service length as expected (about 3-4 weeks total)

Date of experience: September 27, 2024
Michigan
1 review
1 helpful vote
Follow Jesse C.
Unfollow Jesse C.
Send Message
Share Review
Report Review

Quick, easy experience
September 3, 2024

Quick and easy experience that made ordering prescription sunglasses and getting reimbursed through my insurance no hassle at all.

Date of experience: August 24, 2024
Washington
1 review
0 helpful votes
Follow Brianna S.
Unfollow Brianna S.
Send Message
Share Review
Report Review

First Pair of Prescription Sunglasses!
June 5, 2024

Love Lensabl for my prescription sunglasses! Great customer service helped me with my PD (pupillary distance) - they double checked to make sure it was accurate. Sunglasses fit perfectly and look amazing! #LensablSunglasses

Date of experience: May 26, 2024