Lensabl has a rating of 3.7 stars from 5,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses and great job. Lensabl ranks 2nd among Eyeglasses sites.
Great glasses really loved them and want to purchase a new pair soon
I needed to buy some more prescription eye glasses after a recent eye exam. I thought of sending in prescription glasses I bought on Lensabl's sight before. I thought I would increase my number of prescription glasses, and buy new glasses. I tried buying duplicate glasses I bought before. I found these glasses were discontinued, and Lensabl had an even larger selection of the style I was looking for. I completed my purchase, and in less than two weeks my new prescription glasses were under my mail box. The process was so simple, and I ended up with two beautiful pair of custom prescription eye glasses I would have difficulty buying anywhere else. Thank You Lensabl!
I really enjoy using Lensabl to buy my custom prescription lenses. Lensabl gets the job done right the first time.
It was easy - the instructions were clear when I needed to send more details. I might order another one!
I like the level of communication I receive with the different services. All of the workmanship has been perfect. No problems. I highly recommend Lensabl
This is not my first order from this website and while I appreciate the convenience of the whole process and quality of lenses, I have one complaint. When I send my frames to get new lenses they sat on my face absolutely right and felt comfortable. When the glasses returned with the new lenses the frame was misaligned (crooked). I could fix it myself but I wish the frames were checked before being sent back. I assume it happened at some point during lens work.
I had custom tint prescription lenses (match the current lens) type of order and I am absolutely happy with the result.
I sent a pair of sunglasses with a broken lens to them, I even paid extra for them to "match" the lens color. After about a month of waiting they came WITH TWO DIFFERENT lens colors. I mean like what?! On top of that the one lens they replaced has a permanent white mark in the middle. When I contacted them for a refund they refused and said I could send them back. Look, you guys did a terrible job I would never send anything back for you to ruin it more. All I would like is to have my money back for your terrible job
These guys are so great. I love my old frames but they were discontinued. So, I got an another pair on ebay and lensabl put the glass in, and wah-lah! So happy with the results!
The sunglass lens makes me dizzy. I coudn't read the close. Character cleary as seeing objects obviously. I cannot use this sunglass at all as making headache.
This is my second set of lenses on these frames that I ordered from Lensabl. They have been amazing! After years of abuse, one of the lenses finally gave out so I ordered another set. They still had my script saved in my profile so it was easy. They send a box to ship your frames, within a few weeks, you get your glasses back the way you ordered them, and it cost a fraction of what Oakley would have charged me for the same lenses.
I wasn't sure about using a source other than my optometrist, but the cost difference was too tempting. Boy am I glad I trusted Lensabl! My new prescription sunglasses are perfect and I got to use the frames I love (Goodr). Easy online experience and much less expensive.
I placed an order for replacement lenses and the entire process was very easy. The lenses are transitions with a flash mirror and they are well made and look great. I paid the extra $10 for overnight UPS shipping both ways and it was well worth it as the entire process ended up taking just about 2 weeks. I used a 20% off coupon so it was a great deal - they then had a 25% coupon so I ended up ordering another pair with a different color flash mirror. Highly recommend lensabl for replacement lenses to fit in frames you already have.
The sunglasses are so great and are so wonderful for my running. I am thankful that Lensadbl offers Goodr and they did a great job. They arrived perfectly and good time.
Upgraded my scratched lenses on old frames. This was a fast experience
My lenses were not exactly right the first time and your team did everything to make the correction quickly. Very good experience
Easy to order what I needed and my frames were returned to me in better than submitted condition. Very grateful.
This is a wonderful way to get your eye prescription renewed when you know that your eye sight has not deteriorated.
I like my glasses a lot, happy with the quality, thanks so much.
Thanks just as expected thanks just as expected thanks just as expected thanks just as expected
I had some Oakley frames that were in great shape but needed updated Rx lenses made. My local lens makers were reluctant to work with curved (sport) frames such as the Oakleys. I tried Lensabl and got great results. I also received personal response when my frames were received in their shop asking me some particulars for the Rx to be just right. They were very helpful and accommodating for my needs.
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!