Overview
Lensabl has a rating of 3.7 stars from 5,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses and great job. Lensabl ranks 2nd among Eyeglasses sites.
Instant Feedback
I didn't know what I was expecting when I first signed up. But given I couldn't find another pair of my favorite sunglasses I really wanted to keep my frames but replace the lenses. Lensabl was the perfect answer to all of that. I've never been happier and never looked back since. Appreciate all that you guys do. Keep up the great work!
I reached out with a question about my order and the response was quick and helpful. I love my new prescription glasses!
Processing time is a bit slow. Other than that glasses are good
Used multiple times without issues. However, last time they broke the frames but they found a new frame and replaced it and the lenses.
The quality of the work was good, but it took over a month. I understand that the vintage frames required extra care, but the delay seemed unnecessary. I received status reports only when I contacted customer service.
This is the third time I've used the service. Lensabl makes it very easy and affordable.
The only complain I have is being able to log into my account on lensabl's site. I could not log in through their website and needed to use the link sent to my email. However, it worked and things were simple to use and I'm happy with my new prescription sunglasses!
The experience was great and easy. When they say 7 days they mean it. I will definitely return for another experience.
Waited several days for the box to mail my frames to Lensabl. Contacted customer service, and they sent the box. About a week later, they sent another box, causing some confusion. Then the wait for my new lenses was longer than I expected. Pleased with the final result. But the whole process entailed a long wait.
It's always so quick and easy to get lenses through Lensabl. They fit into my favorite frames and the process is usually all under 2 weeks.
The frames were a twisted mess and I have taken the several places and no one can get them straightened out.
Took a little longer than expected, but price was good and they did a good job.
When placing the order for two pair of lens replacements, challenge to place order properly and confusion about the cost. Customer service got it all smoothed out, thanks! Now I'm deciding if the OD is correct..
I sent in some frames I like and got my new Rx in them, all good!
Glasses are perfection. Style and all. Will definitely buy again
Very sharp lenses and good deal on fast shipping. Because I like my own frames. I am not going to keep writing just to fulfill your 50 character bull$#*!.
I'm glad to know it is possible to "retrofit"lenses into frames through Lensabl. I was a little confused about some things at first, but in retrospect it was pretty easy and I'll probably do it again.
And I sent the glasses do you believe but it took weeks to get a box from lens. They finally sent an overnight box. I sent it back, but my portal did not really get updated beyond they have it in their lab. Every day, I would check in and it would say six days till shipping. No updates. That was a little disheartening after the fourth week. They got into frames I wanted and nobody else could get lenses into. So I have to be happy with that! Prepared to wait. Patiently.
I shipped in my favorite pair of sunglasses and they added my prescription lenses. They came in a timely manner and I am very happy with my purchse
Upgrade your vision today at lensabl.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We’re glad to hear you’re happy with your new prescription sunglasses and found the process simple to use. We apologize for the inconvenience you experienced with logging into your account on our website. We're working on improving this feature for a smoother experience in the future.
We’re thrilled you chose Lensabl, especially as a fan of Goodr glasses. Teaming up with Goodr has been an exciting journey, and we’re delighted you decided to get your prescription sunglasses through us. Enjoy your runs with your new sunglasses!