LegalZoom

I hired Legal Zoom to be our registered agent. Our new renewal notice came, and I noticed they had nearly tripled the price from last year. I hired someone else for $99 (instead of $399 legalzoom was charging.) I notified them to cancel on Dec 11,2018, they refused. I notified them again on Dec 27, they again refused. I notified them in writing on Jan 1. My renewal date is supposed to be January 3, but they charged me 6 days early so they could rip me off for $400 by refusing to cancel my service. I have filed a BBB complaint against them since changing the due date was done deliberately to steal money from a customer instead of allowing the customer to cancel. Do not do business with these theives under any circumstance.
UPDATE- I have now been going round and round with them for over a month. They will not respond to emails at all.

I really enjoyed interacting with Robert IV Martel. His tone of voice, his knowledge, his willing to help, everything was just amazing that's why I took the time to write this review. I look forward to speaking with him again for future endeavors.

I am taking moment to express my sincere thanks to Joseph Kim, Legal Zoom CSR, who has been invaluable is in providing his knowledge and guidance in setting up an LLC. While he did not dispense legal advise, he did help in my understanding of setting up an LLC and walked me through the step-by-step process. This was on several phone call. His energy level, attention span and follow through was truly an Olympic Gold performance. Thank you, Joseph!

My experience was NEGATIVE. I filled out the form with the required information and ordered a will and the printing. When I got the will and read it through, one of the paragraphs did not apply to my circumstances. It was not contemplated in the form I filled out beforehand. I asked for it to be changed and they would only send me am email copy of the corrected will. I lost the money for the printing on special paper and the shipping. They should have sent me the will and asked me to read it through before sending me the printed version. Time and bother would have been saved.

I have been useing legal zoom now for about a week maybe two and they are flat out amazing! Everyone that ive been in contact with, Brian, and just now Melanie have been just the sweetest most helpful agents ever. I am truly amazed at how in tune and communication oriented the whole company has been. I will defiently be useing them in future businesses that we are going to be opening up! Y'all are right up there with chick fil a with just how amazing your customer service is! Great job keep it up!

Michelle was the 4th person that i attempted to chat with. I could tell right away she was going to be able to solve my problem. It was something about her introduction that I felt immediately assured.

I've had nothing but stress, headaches and delays with Legal Zoom (LZ). Completely incompetent. I attempted to create a PLLC through LZ which required additional information of which I provided on multiple occasions. Awaiting my order to be processed, LZ contacted me requesting the same additional information again and again. This round and round continued for two months. They would state that they need additional information (same every time) and I would provide them with the same requested information each and every time for two months! At the time of this review, the order still isn't completed. Frustrating.

I tried legalzoom! And so far its one of the best programs anyone could get into. It dose everything that its stated. It will protect you and your credit. I'm so glad that i am a member of legalZoom. It will do everything to help you in a Fraud situation.

I had the most positive experience working with Kris to expedite our business filing for the State of NY. Kris Wyatt was very accommodating and made sure that all our issues and concerns were properly addressed and resolved in a timely manner. It was very stressful to navigate the complexities of creating a business in a legal manner and Kris was able to put our minds at ease due to her calm demeanor and had shown empathy on our cause wherein she was able to truly help us all throughout the process. She deserves to have acknowledged for her excellent customer service skills that went above and beyond.