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LegalZoom

Overview

LegalZoom has a rating of 3.1 stars from 1,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalZoom most frequently mention customer service, great job and new business. LegalZoom ranks 5th among Legal Services sites.

service
283
value
270
shipping
146
returns
158
quality
239
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How would you rate LegalZoom?
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Washington
1 review
0 helpful votes
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Excellent customer service
July 3, 2023

Well professional agent, and thoughtful. I recommend their services.

Date of experience: July 3, 2023
LegalZoom S. LegalZoom Rep
over a year old

We appreciate this feedback, Alpha!

California
1 review
0 helpful votes
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Very quick
October 26, 2019

Processed my requested in less than a minute and i was very satisfy with his service.

Date of experience: October 23, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Rambod, thanks so much for sharing your experience.

Colorado
1 review
0 helpful votes
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Great job
October 25, 2019

Got what I wanted quickly and easily michelle was great

Date of experience: October 22, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi James, thanks for taking the time to share your review and glad we could help.

Washington
1 review
0 helpful votes
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Very Helpful
December 5, 2019

I needed documents and they got to me incredibly fast!

Date of experience: December 2, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Sachin, thanks for sharing. Please let us know if we can help with anything else.

Pennsylvania
1 review
0 helpful votes
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Aimee
October 10, 2019

Very helpful and professional. She provided the documentation that I needed.

Date of experience: October 7, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Laura, thanks so much for taking the time to share this review. Please let us know if we can help with anything else.

California
1 review
0 helpful votes
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Helpful
November 3, 2019

An amazing response time, got me the answers I needed quickly.

Date of experience: October 31, 2019
LegalZoom S. LegalZoom Rep
over a year old

We're glad we could help, Jesse. Thanks for leaving your review.

Texas
1 review
0 helpful votes
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Michelle - chat support
November 3, 2019

Great help! Straight to the point and got my issue completed

Date of experience: October 31, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Kelsey, being steadfast is a part of our mission. Glad we can help and thanks for sharing your review. Please let us know if we can help with anything else.

California
1 review
0 helpful votes
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Jumping
September 23, 2023

Your making me jump through hoops just to file out paperwork

Date of experience: August 24, 2023
Washington
1 review
0 helpful votes
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Michelle - the Online chatting operator
November 2, 2019

Great personality and able to respond swiftly with proper answers.

Date of experience: October 30, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Rowda, thanks for sharing your review. Please let us know if we can help with anything else.

Georgia
1 review
0 helpful votes
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Webster Trust
October 11, 2019

Making changes to the Declaration of Trust. Carrie was extremely helpful

Date of experience: October 8, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Leslie, thanks for trusting us to help and for sharing your experience.

California
1 review
0 helpful votes
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Very friendly and helpful
February 8, 2020

Great help very professional and friendly! Thank you!

Date of experience: February 5, 2020
LegalZoom S. LegalZoom Rep
over a year old

Hi Anthony, thank you for sharing. Please let us know if we can help with anything else!

California
1 review
0 helpful votes
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Exceptional Customer Service
August 29, 2023

Agent was personable, professional and knowledgeable!

Date of experience: August 29, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much, Michael.

KR
1 review
0 helpful votes
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Good support
October 14, 2019

Thank you Michelle for your good chat support. She helped me getting a EIN number through my email.

Date of experience: October 11, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Sung, thanks for sharing. We'll be sure to let Michelle know how much she helped.

Colorado
1 review
0 helpful votes
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Customer Service call
July 7, 2023

Damon was super helpful. Professional, he went the extra mile.

Date of experience: July 7, 2023
LegalZoom S. LegalZoom Rep
over a year old

We love to hear this, Janine! Thank you for sharing.

North Carolina
1 review
0 helpful votes
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Review
February 14, 2020

Got the info I needed! Really helpful information.

Date of experience: February 11, 2020
LegalZoom S. LegalZoom Rep
over a year old

Glad to hear we provided you the information you needed. Please let us know if we can help with anything else.

California
1 review
0 helpful votes
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AIMEE IS AWESOME!
December 23, 2019

:): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): )

Date of experience: December 20, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Ricky, thank you so much for this great 5-star review. Please let us know if we can help with anything else.