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LegalZoom

Overview

LegalZoom has a rating of 3.1 stars from 1,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalZoom most frequently mention customer service, great job and new business. LegalZoom ranks 5th among Legal Services sites.

service
283
value
270
shipping
146
returns
158
quality
239
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How would you rate LegalZoom?
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California
1 review
0 helpful votes
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Aimee is awesome
November 23, 2019

Aimee helped me figure out an issue going on with the system.

Date of experience: November 20, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Lindsey, thanks for sharing. Please let us know if there is anything else we can do to help!

Indiana
1 review
0 helpful votes
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Excellent Service
October 20, 2019

My questions were answered quickly and thoroughly.

Date of experience: October 17, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Rob, thanks for sharing. Please let us know if we can help with anything else.

California
1 review
0 helpful votes
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Every question I had was answered!
September 3, 2023

The customer support representative was very helpful!

Date of experience: September 3, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thanks you so much, Lefteris!

Pennsylvania
1 review
0 helpful votes
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Fantastic!
June 24, 2020

Aimee was very thorough with all of the information. I would be pleased to have her help me again.

Date of experience: June 24, 2020
LegalZoom S. LegalZoom Rep
over a year old

Hi Amber, thank you so much for taking the time to share this review. Please let us know if we can help with anything else.

New York
1 review
0 helpful votes
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Great job Aimee
January 18, 2020

Extremely helpful and attentive. It was a pleasure to chat.

Date of experience: January 15, 2020
California
1 review
1 helpful vote
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Great company
October 21, 2015

I've really enjoyed the professional manner in which we where treated. Highly recommend

Date of experience: October 21, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thanks for your kind words Bernadette, so glad we could help!

Georgia
1 review
0 helpful votes
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Amazing
June 30, 2023

They made starting up a business less stressful. I am really impressed.

Date of experience: June 30, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you, Prince! Best of luck in your business ventures.

California
1 review
0 helpful votes
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Awesome Service!
October 16, 2015

LegalZoom made the whole process simple and efficient. I will totally recommend to my friends.

Date of experience: October 16, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thanks so much for your kind words!

New Jersey
1 review
1 helpful vote
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Company Formations
October 20, 2015

I have formed several companies with LegalZoom and each time it has been a very easy experience.

Date of experience: October 19, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thank you for being a valued customer Karen. We really appreciate your business!

Louisiana
1 review
1 helpful vote
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Great job, LegalZoom!
October 20, 2015

LegalZoom provides me great services, and I appreciate it!

Date of experience: October 19, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thanks Travis, glad we could help!

New York
1 review
0 helpful votes
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Thank you to Aimee
March 27, 2020

Aimee, allayed my frustration with filling out that form. I am so grateful to this great lady.

Date of experience: March 27, 2020
North Carolina
1 review
0 helpful votes
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Excellent Customer Service Experience
August 17, 2023

Michelle was very knowledgeable, patient and informative

Date of experience: August 17, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much, Wanda!

Texas
1 review
0 helpful votes
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Outstanding Customer Service
August 17, 2023

Very professional, outstanding customer service! Highly recommended!

Date of experience: August 17, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much, Casiano!

Ohio
1 review
0 helpful votes
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Awesome people
June 23, 2020

They were able to get my llc up and running ahead of schedule

Date of experience: June 23, 2020
LegalZoom S. LegalZoom Rep
over a year old

Hi Carl, thank you so much for taking the time to share this review. Please let us know if we can help with anything else.

Jamaica
1 review
0 helpful votes
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Precise
May 26, 2016

Outstanding experience. Just what i was looking for.

Date of experience: May 24, 2016
LegalZoom S. LegalZoom Rep
over a year old

Hi John, thanks for allowing us to help & sharing your experience.

California
1 review
0 helpful votes
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Document request
November 28, 2019

Michelle was amazing and got me my info immediately. Great service.

Date of experience: November 25, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Debbie, thanks for sharing your experience. Please let us know if we can help with anything else.

Ohio
1 review
0 helpful votes
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Excellent quality and speedy help!
November 28, 2019

Smooth and seamless help... I don't know what else to say

Date of experience: November 25, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Cathy, we appreciate you took time to leave your review. Please let us know if we can help with anything else.

Texas
1 review
0 helpful votes
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Great Customer Service
June 10, 2016

Very professional. Explained everything well. The website was easy to navigate.

Date of experience: June 9, 2016
LegalZoom S. LegalZoom Rep
over a year old

Hi Nesha, glad we could help. Thank you for sharing your experience.

New York
1 review
0 helpful votes
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John retained our business
June 9, 2016

Excellent customer service from John on Escalation team.

Date of experience: June 8, 2016
LegalZoom S. LegalZoom Rep
over a year old

Hi Ash, great to hear we provided excellent service. Thanks for sharing your experience.

Texas
1 review
0 helpful votes
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Chat with Aimee
October 24, 2019

Great job, Aimee was excellent! Fast, courteous, friendly and took care of my problem.

Date of experience: October 21, 2019
LegalZoom S. LegalZoom Rep
over a year old

Glad to be of service, Jon. Thanks for sharing and please let us know if we can help with anything else.