LegalZoom

I paid of last will and testament, and paid an extra $10 to get it printed and mailed, They did not print it, and did not mail it, and they refuse to answer requests for customer service help. I also paid for a some wallet cards, that they never sent. They are truly bad bunch of people, evil managers. I wrote to Senator Collins and the liberal Jared Golden from Maine to request a investigation for fraudulent activities. They need to be investigated for fraud.

Legal Zoom is impossible to deal with. I paid $99 for the Basic Last Will product and filled out the questionnaire to the best of my knowledge but because I repeated information, I found out that the Basic Last Will was never sent to me for signing. I had to inquire why I had not received it. I texted and emailed their support desk for over a month trying to get them to allow the revision. They eventually allowed me to revise the Basic Last Will but charged me another $29 to revise it after the initial month. Of course they did! I strongly recommend anyone wanting to have a Last Will drawn to seek it elsewhere because Legal Zoom just doesn't care about their customers!

The most horrible customer support and the longest wait times I have ever experienced. I purchased an LLC package with all the bells and whistles to include expedited processing. After two months of waiting, broken promises from customer support ("It will be finished today, we are so sorry for the wait..."), many unanswered questions, no contact, hours on the phone and in chat rooms, and a refusal to refund services not rendered, I cannot recommend LegalZoom.

I spent money with legal zoom to set up my LLC. I was told my brand name was available and even got a congratulations message from them. At that point I started ordering products for my LLC. My shirts actually came in a couple hours before talking to the people at LegalZoom and finding out that my name actually isn't available. They never offered to make thing right in any way. Will definitely be figuring out how to get my money back.

I was one of the early adopters and wrote an estate plan complete with trusts and wills. I spent 35 years advising the wealthiest of Americans about their finances. I decided to use LZ against my own judgement. Well 14 years later I,( as will EVERYONE) need to make updates. Beneficiaries die, properties change etc so I needed to change my plan. Well low and behold LZ has lost my plan and is telling me to draft a new one. If you have ever written an estate and funded it, you know how ridiculous that response is. $850 down the toilet. I have their emails, receipts, plans etc. Should have went to a local atty. Estate attorneys please use this as your sales pitch against do it your selfers. Your welcome.

I canceled my registered agent and they charged me and said I'm not getting my money back. I asked her how do you get the option to cancel online and it doesn't cancel it. She said even though I did that I have to go through secretary of the state and change it. I will never use this site again.

Customer Service is as terrible as it gets. Worked super slow. It's faster and easier to give them your money and subscribe, getting rid of their service is harder and slower than anything I've ever experienced. Horrible. Expensive subscription for barely any service. If you have an emergency after business hours, good luck, you're on your own.

Worst experience ever.
I wasted all that money as after I had to go through hell with them, I realised how easy it is to set up a LLC in delaware or Wyoming. Guys,do it your self.
And legalzoom said I had to send more documentation for EIN and that would take another 3 months. Guess what? I went online and got it in 10 minutes.
Useless value add.

Very Efficient. Christian@ LegalZoom asked very directed & pertinent questions and was able to assist me with setting up my LLC. He was also able to provide an additional service that they offer, which reduced the amount of time I need to spend dealing with the State for a low price. Extremely pleased with my experience.

As a medical professional you do not receive any training on how to start or run a business. Sarah was so incredibly helpful, answered all of my questions, and literally spent 60 minutes patiently walking me through everything. If I could give 10 stars I would, absolutely amazing customer service. I am so beyond pleased with my experience, she took my fears and turned them into excitement. Best purchase I have ever made, she should be in charge of training all of your staff. Great job!

Rachel displayed exceptional kindness and patience, ensuring I felt at ease throughout the entire process. As I navigate unfamiliar territory in these business dealings, discussing certain procedures makes me uneasy. However, Rachel's approach was incredibly comforting, akin to chatting with a dear friend who always maintains a high level of professionalism. It was a remarkable and effortless experience—one that I wish for everyone encountering LegalZoom.

Very helpful and very efficient customer service. Kudos to LegalZoom for having such a excellent representative... my only regret is that I was too busy doing other things (that's how good they are, they understood what I wanted without any extra effort on my part) while she was assisting me and did not take down her name.

I contacted Legal Zoom online today as I required information on formation of an LLC in NJ. I interacted with one of their representatives called Eden. All my queries were answered in a very pleasant and professional manner. I got a very clear perspective of what the actual requirements are and I was also informed about the timeframe. Indeed Legal Zoom is the way to go when you're in doubt. Thanks a lot Legal Zoom. I'm also going to recommend your great services to at least 10 of my acquaintances. Great job!