Developed in part with a grant from
the National Science Foundation
Review of MarkMonitor

MarkMonitor reviews

Is this your business?
6 reviews
Tel: (800) 745-9229

6 Reviews From Our Community


All Reviews

1 review
1 helpful vote

These people as one user mentioned hide behind the vero programm, they ignore your messages if you question them. They have an insider who they are not reporting, they allow him to sell malwarebytes which is a product for a company who do not allow resellers on ebay.

Tip for consumers: send as many emails from as many accounts as possible!

1 review
0 helpful votes

Come puoi pretendere di difendere un marchio se non verifichi attentamente i contenuti?

Per quanto mi riguarda MarkMonitor è la fregatura del secolo, poco etico, al limite della pratica commerciale scorretta, da posizione predominante abusa di ogni mezzo in suo possesso per fare concorrenza sleale anche a chi ha i diritti di utilizzo del testo.

Un esempio pratico, il marchio di abbigliamento "PILE LCC" si affida a MarkMonitor per evitare frodi, pirati e cazzate simili, un giorno un venditore "ONESTO" nel suo negozio on line scrive che il cappello che vende è di "pile", mark monitor lo segnala perchè ha usato la parola "PILE".

Ma ti sembra possibile? Una pratica decisamente deplorevole e scorretta!

Per quanto mi riguarda MarkMonitor non difende il tuo marchio, ma lo usa per arricchirsi e chi crede che MarkMonitor abbia un comportamento onesto ed etico, farebbe meglio a verificare i suoi servizi, perchè sono degli incompetenti!

How can you claim to defend a brand if not carefully check the contents?

For me MarkMonitor is the catch of the century, unethical, to limit the unfair trade practices, abuse of dominant position by every means at its disposal to make unfair competition to those who have the rights of use of the text.

A practical example, the clothing brand "LCC PILE" relies on MarkMonitor to prevent fraud, pirates and $#*! like, one day a "HONEST" seller in his online store says that the hat that sells is "stacks", mark monitor signals the why he used the word "PILE".

But it seems possible? A practice deeply regrettable and incorrect!

For me MarkMonitor does not defend your brand, but uses it to get rich, and those who believe that MarkMonitor has an honest and ethical behavior, had better check his services, because they are incompetent.

Tip for consumers: Il mio giudizio su MarkMonitor è totalmente negativo.

1 review
0 helpful votes

Excellent service for all. Only wish China would be more responsible about policing counterfeits.

3 reviews
3 helpful votes

offering impeccable services in the field of Intellectual Property. I used the law firm for copyright registration service, securing artistic work. The lawyers held my case with diligence, offering easy legal expertise.

1 review
7 helpful votes

These people are a disgrace to honest people trying to sell original products on ebay. They come in and shut you down without any investigation to whether the goods are real or counterfeit. They hide behind the Vero program and when their tactics and trademark vioaltion claims are brought into question they ignore you.

Sure the internet is full of scammers and ripe offs but these guys are not the good guys. They go around shutting everytone down without question or repucutions.

Shame On Them!!!! use them at your peril - they are not protecting brands, they are hurting them online.

656 reviews
3,140 helpful votes

MarkMonitor is a company which should be of interest to many SJ readers, since it operates on behalf of trademark owners in enforcing their rights and ultimately shutting down sites and sellers that trade illegally in counterfeits or unauthorized products.

Obviously the methods employed to achieve these ends aren't going to be explained in great detail on the website. However, they will tell us that they use an automated monitoring system involving proprietary algorithms and analysis techniques to identify the culprits, followed by more automated enforcement procedures that can lead to shutting these people down. And hooray for that.

One of their highest profile customers is Deckers Outdoor Corporation, owners of, amongst other things, the Ugg Australia brand - one of the most counterfeited brands in the world. Results, according to the published case study, are pretty impressive, with $4.35 million in illegally advertised goods taken offline in a 90-day period.

Although the site is squarely aimed at commercial brand-owners, there's useful information for general readers here too, if you nose around a bit. For example, according to a press release from just a couple of days ago, a study on sports clothing by the company

"... identified more than 1,300 e-commerce Web sites selling questionable jerseys featuring one or more of the five brands in the study. The sites attracted more than 56 million annual visits and sell an estimated 800,000 units annually. The vast majority of these sites were linked to Chinese domain name registrants or registrars.

"The study also discovered more than 4,000 individual, unauthorized suppliers that appear to be offering phony merchandise on twelve B2B exchange sites. This supply chain consists of suppliers who are based predominantly in Asia and are estimated to sell 300,000 jerseys annually.

"Along with their distribution prowess, these fraudsters display a high level of sophistication in promoting their sites and attracting traffic. During the study period, we examined almost 480,000 paid search ads, triggered by more than 280 keyword combinations and found almost 28% of these ads promoted suspicious goods, driving an estimated 11 million annual visits."

Possibly no surprises there, if you're already aware of the counterfeit sports jersey trade, but maybe a useful wake-up call to those who still think those bargains out there really are bargains.

This company also recently acquired another, DtecNet, who are specialists in detecting piracy and the weapon of choice of the RIAA, the music industry's guard dog and bane of the torrent websites.

Even if you aren't a corporation and don't own a brand, you're likely to be a buyer sooner or later. This site gives you an insight into the dangers out there, and some of the behind-the-scenes players who are in the business of meeting those dangers and neutralizing them.

Customer Questions & Answers

Questions? Get answers from the MarkMonitor staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Sites You Might Also Like

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
Have a question about
Post Review