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My experience was NEGATIVE. I filled out the form with the required information and ordered a will and the printing. When I got the will and read it through, one of the paragraphs did not apply to my circumstances. It was not contemplated in the form I filled out beforehand. I asked for it to be changed and they would only send me am email copy of the corrected will. I lost the money for the printing on special paper and the shipping. They should have sent me the will and asked me to read it through before sending me the printed version. Time and bother would have been saved.
Jill A.'s review of LegalZoom earned 4 Very Helpful votes
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Hi Jill, it is very important to us to try and improve the situation when there has been a misunderstanding or dissatisfaction with our service. We’d like an opportunity to try to turn this experience around. If you’re interested in discussing this further, please contact a manager directly via help@legalzoom.com.